Grub Club Pets | B Corp™ Reviews 

770
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers are truly thrilled with the high quality of the dog food, noting that it has wonderfully improved their pets' digestion, skin conditions, and overall health. Consumers frequently praise the exceptionally helpful customer support team alongside a reliable delivery process that makes regular ordering completely simple and stress-free. Some reviewers were not happy with courier services, mentioning occasional delivery delays or unexpected issues with stock availability that caused minor disruptions. A few people also experienced problems when parcels were mishandled by postal carriers or when sudden changes in delivery partners caused notable inconvenience.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently highlighting how much their dogs love the... See more

Quality

People report positive experiences with quality, noting that their dogs thoroughly enjoy the food and thrive... See more

Service

Reviewers highlight positive aspects of service, frequently praising the reliable delivery, competitive... See more

Delivery service

Clients share satisfaction with the delivery service, noting that orders consistently arrive quickly and on... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and friendly support that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Myself and my German Shepherd Kaylah are so happy we found Grub Club. She had terrible gut problems but that was resolved once she started eating All Day Buffet. We now get her food and various inse... See more

Company replied

Rated 5 out of 5 stars

Grub Club completely changed the life of my German Shepherd Kaylah. She developed serious problems with her gut and couldn’t eat any protein without developing bleeding and diarrhoea. I heard a tv v... See more

Company replied

Rated 5 out of 5 stars

I have a Cane Corso boy that is allergic to poultry and wheat. Everything we tried never made an difference to his coat and skin conditions until we decided to try Grub Club. He loves the food and enj... See more

Company replied

Rated 5 out of 5 stars

My French bulldog has not been sick since starting grub club. It’s an actual miracle (no joke). He is 5 years old and we have tried every kibble you can think of to get it under control and nothing... See more

Company replied


Company details

  1. Pet Store

Written by the company

Grub Club produce a range of naturally hypoallergenic, insect-protein dog food and treats. All of our products are made in the UK and Ireland, and are great for sensitive dogs. Grub Club's insect dog food is great for dogs with sensitive tummies and food allergies or sensitivities. Insect protein is a highly digestible source of protein, which is great for supporting optimal gut health. Furthermore, as a novel protein, it's naturally hypoallergenic, making it great for dogs with any dietary sensitivities or allergies. Finally, insects also require a fraction of the land and water, and produce significantly less CO2 than traditional sources of meat, so they're also great for the environment! As a certified B Corp we aim to meet high standards of social and environmental performance, accountability, and transparency.


Contact info

4.8

Excellent

TrustScore 5 out of 5

770 reviews

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4.8

All reviews

(770)

180 reviews in the last 12 months

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Rated 5 out of 5 stars

Good for wallet, planet and pooches

Both my girls love grub club food (we have the all day breakfast kibble) and I feel happy giving it to them. It has lots of protein, extra goodness and vitamins and is good for the planet as the protein source is ‘bugs’ which I think is fantastic. My girls are healthy, happy and full of life. We have been using this for a couple of years now and recommend it to all our neighbours. The bonus that it arrives at your door on repeat and if for any reason e.g. other dogs stay over we can get our order early at the press of a button on the account.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

I have been feeding my two pooches The Grub club Diet for a couple of years now. I often have issues with technology when ordering or adding discounts, et cetera and they always reply to me speedily and sort my issue out. I also have had to take their advice on feeding amounts and types etc and again they give a speedy helpful response. I highly recommend the Grub Club and my pooches do too 😊

February 12, 2026
Rated 5 out of 5 stars

Grub club is a fantastic company with…

Grub club is a fantastic company with an incredible range of treats and food for sensitive tummies. Our dog became intolerant to meat ages 10, the vegetable based product on the market weren't suitable for him as they lacked the properties he needs. Grub club has EVERYTHING to keep an old boy healthy.

February 17, 2026
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

Wow Laura, thanks so much - that's a great review!! 💛

It can be incredibly challenging when dogs develop meat intolerances later in life, especially at 10 when you just want to support them gently and keep them thriving. You’re absolutely right, many vegetable based options can fall short nutritionally for some dogs, particularly seniors who still need high quality, digestible protein to maintain muscle and overall condition.

That’s exactly why we’re so passionate about insect protein. It provides the complete amino acids dogs need, while often being much easier for sensitive immune systems to tolerate. Hearing that it’s helping keep your old boy healthy means the world to us.

Thank you for trusting us with him at this stage of his life. Senior dogs have such a special place in our hearts. If you ever want to chat about keeping him in top shape as he gets older, whether that’s joints, digestion or portion tweaks, just reach out. Give your handsome old gent a big cuddle from us 💛🐶

Rated 5 out of 5 stars

Great service from a great team

Digger really enjoys his biscuits, and his allergies have really improved. Prompt delivery o he never runs out.

January 29, 2026
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Reply from Grub Club Pets | B Corp™

Thanks Lynda!
We love hearing that Digger is enjoying his biscuits, that’s always the first hurdle won 🐶 And it’s even better to know his allergies have improved since switching. When sensitive dogs find a protein source that suits them, you can often see that lovely shift in comfort levels.

Thanks again for the support. If Digger ever needs anything or you have questions down the line, just give us a nudge. Sending him a big ear scratch from us 💛✨

Rated 5 out of 5 stars

Oscar says it’s delicious

Oscar says it’s delicious, easy to digest, arrives regularly so he doesn’t need to eat anything else and keeps him running through all weathers with a silky shiny coat to boot.

January 30, 2026
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Reply from Grub Club Pets | B Corp™

Oscar - what a legend!! Thanks so much Melissa - we're glad Oscar is thriving on his Grub :) Appreciate all the support and if there's anything you need, you know where to find us :)

Rated 5 out of 5 stars

Great

Have been buying All Day Buffet for my Akita for a couple of years now. She enjoys it and it has definitely improved her sensitive tummy and runny poohs.
The company is extremely good to deal with and has excellent customer care.

February 2, 2026
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Reply from Grub Club Pets | B Corp™

Thanks so much Jenni. Akitas can absolutely have their sensitive moments digestion-wise, so we’re really pleased to hear All Day Buffet has helped firm things up and settle her tummy. When stools improve consistently, it’s usually a lovely sign that the gut is happier and nutrients are being absorbed properly.

And thank you for the kind words about our customer care too. Sandra is a huge asset to our team and loves supporting our customers to make sure Grub arrives on time, all questions are answered, and bowls are full! :)

Rated 5 out of 5 stars

Great food!

Customer service is great, my dogs love the food, its helped my boxer with his allergies, would definitely recommend.

January 30, 2026
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Reply from Grub Club Pets | B Corp™

Ah thanks so much Nicki - that's music to our ears.
Yummy food ✅
Allergies sorted ✅
Great service ✅

Sounds like all you need :)

Really appreciate the support and you taking the time to pop us this review. As usual, if there's anything you need, you know where to find us!

Rated 5 out of 5 stars

You won't regret it

Has made such a difference to our French Bulldog who suffers from allergies. It hasn't cured it, but has made him less itchy, and he loves the food. I recommend anyone who has a dog that suffers from stomach problems or allergies this is the food to go with. You won't regret it.

February 7, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Thanks so much Jules! Frenchies can be particularly prone to both skin allergies and sensitive tummies, so we know how tough that journey can be. We really appreciate you highlighting that it hasn’t “cured” things, but has made a noticeable difference. That’s exactly what we aim for, meaningful improvement and better day-to-day comfort.

Insect protein can be a helpful option for allergy-prone dogs because it’s a novel, highly digestible protein source. For many dogs, that means less immune overreaction, which can translate to less itching and more settled digestion.

We’re so pleased he’s loving the food too. Happy bowls make everything easier 🐶

Thank you again for recommending us, and for trusting us with his nutrition

Rated 5 out of 5 stars

Brilliant food my beagle loves it

Brilliant food my beagle loves it
I think this is the best dry food I ever brought.

February 6, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Thank you so much for this lovely review Neil💛

Beagles are known for their strong opinions when it comes to food, so the fact that yours loves it is high praise indeed 🐶

We’re absolutely thrilled you feel it’s the best dry food you’ve bought. Our goal is always to create something that supports dogs’ health while still being genuinely enjoyable to eat, so hearing this means a lot to our whole team.

Rated 3 out of 5 stars

Buffet biscuits

My dogs' regularly hypoallergenic biscuits became hard to find, so I thought I would try these, since they love the dentist sticks. I slowly introduced the biscuits to their old biscuits and found the usual changes, smelly farts, and changes in poos, but I started to notice they were both scratching more than normal. One has had a weepy eye forever (which a vet checked and is all fine); it seemed to become more weepy, but also agitated and itchy. I looked through the ingredient list, and it could be chicory, which is rare in dogs but they have never had before. Real shame as the delivery came on time and they love the dentist sticks.

February 6, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Thank you so much for taking the time to share this, and for giving our food a try 💛

It sounds like you introduced it really carefully, which is exactly what we’d recommend, so we’re sorry to hear they seemed a bit more itchy during the switch. When you change diets, especially in dogs who are already sensitive, it’s not unusual to see some temporary digestive changes. Increased scratching can sometimes happen during transitions too, but it’s always something we take seriously.

Chicory root is included as a natural prebiotic to support gut bacteria, and true allergies to it are very uncommon, but every dog is an individual. If they hadn’t been exposed to it before, it’s understandable to question whether it could have contributed. Environmental allergies can also flare at the same time as a food change, which can make it tricky to pinpoint the cause.

We’re really pleased they’re loving the dental sticks and that delivery was smooth, but we completely understand your disappointment if the dry food didn’t suit them as hoped. If you’d ever like to chat things through in more detail, we’d genuinely be happy to help look at their history and see whether a slower transition, a mixed feeding approach, or a different strategy might suit them better.

Rated 5 out of 5 stars

My Cockapoopoo has had tummy issues

My Cockapoopoo has had tummy issues, I did try this a few months back and he was not sure about it. Now I have tried him again and now he lives it, his poos are better, appetite has improved he has more energy and his coat is so soft and shiny. You can only give it ago.

February 4, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Thanks Jan! Tummy issues can be such a rollercoaster, especially with breeds like Cockapoopoos who can be a little sensitive. We love that you gave it another try, sometimes it can take dogs a little time to adjust or decide it’s their new favourite 🐶

It’s brilliant to hear his poos have improved, his appetite is back, and that you’re seeing more energy and a softer, shinier coat. When digestion settles, you often see those wider benefits too, as better nutrient absorption can support skin, coat and overall vitality.

If there's anything you need, please get in touch anytime!

Rated 5 out of 5 stars

I have used Grub club before but tried…

I have used Grub club before but tried another brand of insect protein for my very itchy frenchie a cold pressed version . He was drinking so much water and seemed lethargic. He is back on grub club and will not be changing brands again he is so much more settled not drinking loads of water and no longer need Apoquel .

January 19, 2026
Unprompted review
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Reply from Grub Club Pets | B Corp™

Thank you so much for sharing this, and for giving us another try 💛

Frenchies and itchy skin can be such a tough combination. It must have been worrying seeing him drinking so much and seeming lethargic on the other food. Increased thirst can sometimes happen if something in the diet isn’t quite agreeing with them, so we’re really glad to hear he’s feeling more settled again now he’s back on Grub Club.

It’s especially lovely to hear his skin has improved to the point where he’s no longer needing Apoquel. We’d always say any medication decisions should be made alongside your vet, but when nutrition helps reduce the overall itch load, it can make a real difference to day-to-day comfort.

Thank you for trusting us again after trying something different. That means a huge amount. If you ever want to talk through his feeding, portions, or anything skin-related in the future, just drop us a message. Give your much more comfortable Frenchie a big squishy cuddle from us 🐶💛

Rated 5 out of 5 stars

Ordered and came quickly

Ordered and came quickly. Our dog will eat it but is generally not wild about any kibble . I mix it with other food and I do like the fact that it is insect based and a good shape and size

December 23, 2025
Rated 5 out of 5 stars

Soothing balm of Wet Food for ill pooches..

The Wet Food ... Oh my goodness.
I have two rather ill Norfolk Terriers with a nasty Kennel Cough type virus. They have been very under the weather and coughing (honk honk) badly and for lengthy periods of time. Not happy pooches. They were not eating their usually enjoyable All Day Buffet dry kibble. I decided to try the Wet Food - all three varieties - and WOW - instantly eating it up and it has transformed my ability to look after them knowing they are getting what they need meanwhile soothing their irritated throats.
I just think this is an area to give a shout out to.. Well done GC you have saved me lots of angst and I haven't had to break their diets from the usual Grub Club ingredients. Thank you. Nutty and Nelly are much recovered now which is great.
I

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

What a wonderful caring company

What a wonderful caring company !
They have an amazing product . They have held my hand while our rescue poodle adapted to dog food after being fed sandwiches and cakes .
I believe this is the best food for my girl , she does like it and her poos are good

December 22, 2025
Rated 5 out of 5 stars

Excellent food

Excellent food, my dog loves it and has improved loads since being on insect only diet.
And No potatoes even better as he is very allergic to them.

Thanks for fabulous service too!!

December 22, 2025
Unprompted review

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