My table and chairs arrived faster than i had expected, however the fixings that were to assemble the table were incomplete. After a lot of research and head scratching i found a phone number and call... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
There were problems with the delivery and my settee arrived unexpectedly without notification from the couriers. I was very disappointed with this service and got in touch with My Haus Customer Servic... See more
Company replied
After having a bar stool for just 14 months the stitching has come undone and left a hole. Cult furniture wouldn’t help at all
Wonderful experience from start to finish. What an amazing discovery this website is! The range is incredible. The table I ordered arrived quickly and the quality was beyond what I expected. I wou... See more
Company replied
Company details
Written by the company
At Cult Home we pride ourselves on our collection of eclectic luxurious furniture ranges, perfect to elevate the design of any home.
Contact info
United Kingdom
- 0208 185 6961
- info@culthome.com
- myhaus.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
After having a bar stool for just 14…
After having a bar stool for just 14 months the stitching has come undone and left a hole.
Cult furniture wouldn’t help at all
A few loose screws we had to tighten…
A few loose screws we had to tighten but overall the leather chair was of good quality.
My table and chairs arrived faster than…
My table and chairs arrived faster than i had expected, however the fixings that were to assemble the table were incomplete. After a lot of research and head scratching i found a phone number and called. The number rang out, but to my surprise was returned some hours later, they sent me a bag of bits that were not quite right so a trip to the hardware shop was required. Despite the inconvenience I am very pleased with my purchase.
Wrong colour item delivered
The item I ordered arrived in the wrong colour. I phoned to organise a replacement but was told it needed to be done online. I have sent two online messages via Cult Furniture's website and am yet to receive a response. I would love to have the chair I ordered in the correct colour, so I hope it can be corrected in the coming days.

Reply from Cult Home
Good prompt service
Ordered 6 x chairs from Cult in their sale. Arrived within three days of placing order. Kept us updated. Chairs are great value and seem relatively sturdy for their price.

Reply from Cult Home
Very pleased at the speed of processing…
Very pleased at the speed of processing and delivery of my order. Chair was well packaged and quality was just what I hoped for.

Reply from Cult Home

Reply from Cult Home

Reply from Cult Home

Reply from Cult Home
Exceeded Expectations
Product far better than expected and delivered within 48 hours. Great stuff!

Reply from Cult Home
Amazing experience !
Amazing experience !! Great Customer service and quick delivery !!

Reply from Cult Home
Great products
Great products, fast customer service replies, Hannah is an amazing asset to the company!

Reply from Cult Home
Worth the wait! Very impressed
I had such a wonderful experience with myhaus, i was initially hesitant about delivery not being as quick as some other furniture stores but the products have absolutely exceeded my expectations. The quality of the decor I purchased is exactly what i was hoping for and fits the aesthetic of my new home perfectly.

Reply from Cult Home
Wonderful experience from start to…
Wonderful experience from start to finish.
What an amazing discovery this website is! The range is incredible. The table I ordered arrived quickly and the quality was beyond what I expected.
I would highly recommend this company. 5*

Reply from Cult Home
Delivery issues acknowledged and resolved
There were problems with the delivery and my settee arrived unexpectedly without notification from the couriers. I was very disappointed with this service and got in touch with My Haus Customer Services. Hannah followed this up for me, rang me to explain and apologise for the communication breakdown and offer compensation for the inconvenience - much appreciated. As for the item itself, the settee is a lovely and well made piece of furniture, very pleased with my purchase

Reply from Cult Home
The shipping lead time and customer…
The shipping lead time and customer service is not as promised, and the item delivered late was incorrect. The website states 7-10 working days for delivery, but it was nowhere near the case. When it did come late, the incorrect item was delivered, and it was something the website didn't even have as part of the offering. The delivery team themselves were confused since the receipt stated I ordered a bench, but my order confirmation and payment was made to a table. The customer service rep then suggested it was just coming in parts, but the item that came was a bench instead of a dining table, how can it be part of the order?
The CS team phone number is not active, the email response from the team is consequently slow. They are extremely unresponsive and continuously try to push the responsibility/error to the supplier itself, rather resolving the issue. No sense of obligation to help the customer, who is inevitably stuck between the ongoing battle of the website and the supplier. Still no sign of alleged table that has already been paid for in full.

Reply from Cult Home
Good products and service
Very nice display of all stylish and trendy home items from kitchen to living room. Very responsive customer service too. Love to shop here!

Reply from Cult Home
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
