MyHealthChecked Reviews 

7,850
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast response times, noting that test results arrive within a very short timeframe. People also find the provided instructions extremely clear, making the whole testing procedure remarkably simple to complete at home. Consumers consistently appreciate the helpful support and professional handling experienced throughout the entire service journey. However, some customers also noted that the final findings were a bit too basic and lacked detailed breakdown information. A few reviewers additionally experienced minor difficulties collecting enough blood samples using the provided tools during the process.

What people talk about most

Service

Clients share positive opinions on service, highlighting remarkably fast turnaround times and efficient... See more

Product

Reviewers highlight ambiguous aspects of product, with many finding the test kits relatively easy to use and... See more

Response time

Consumers find response time to be extremely satisfying, with most reviewers praising the fast turnaround of... See more

User experience

Users describe positive interactions with user experience, highlighting how easy the kits are to use and... See more

Instructions

Customers had positive experiences with instructions, noting that the guidance provided is clear,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to use and register. Posted as instructed and received updates via log in through the emails, which was great. Results came through mostly great but one had failed to meet the criteria, stating i... See more

Company replied

Rated 4 out of 5 stars

Slight mix up on tests, which was swiftly and very effectively resolved. Not many firms would have the CEO call a customer to expedite a fresh test. Very courteous and efficient handling of the whol... See more

Company replied

Rated 4 out of 5 stars

Test came quickly and was relatively easy to do, just make sure you follow the instructions so you can ensure you get enough blood for the little vial. Impressed with how quick the test results came t... See more

Company replied

Rated 5 out of 5 stars

Very efficient and smooth service in general. The detailed instructions provided are very helpful to ensure your test works well, and tracking in your account is quickly updated as things progress.... See more

Company replied


Company details

  1. Diagnostic Center
  2. Blood Testing Service
  3. Home Health Care Service

About MyHealthChecked

Written by the company

Take charge of your health

Our at-home blood, rapid and DNA tests provide personalised and simple health information and expert advice to support you to optimise your health.

Visit MyHealthChecked.com Explore our tests on Boots.com How it works Contact us

Available in-store and online at


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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1-star

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4.4

All reviews

(7,850)

137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Impressed with how quick the test results came through

Test came quickly and was relatively easy to do, just make sure you follow the instructions so you can ensure you get enough blood for the little vial. Impressed with how quick the test results came through

August 12, 2026
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Reply from MyHealthChecked

We're so glad to hear that your test arrived quickly and that you found the process relatively easy! We appreciate you highlighting the importance of following the instructions for a successful sample collection. It's wonderful to know that our quick results impressed you. Thank you for your positive feedback!

Kind regards,
Team MHC.

Rated 5 out of 5 stars

Qhuick blood test results

I posted the Sample on Thursday Morning and I had the results by late Friday afternoon. I have been trying to lower my Cholesterol Naturally to escape Statins, My GP Gave me 3 Months to try, I used the Home test Kit after 2 months to see how I was getting on before the NHS blood test in Sept.
Taking the blood sample is a little involved and you should allow 45mins -hour to do all the preparations (like drinking water and warming your hand), so you do need to follow all instructions carefully. I had to use two of the lancets as the first blood flow was not sufficient. It is a bit tricky to make sure that the drops go into the tube, but there is a place in the box to stand the tube up in.
Also note that you should not take the Sample on a Friday or Saturday to avoid it sitting in the post too long before it gets to the lab.

August 7, 2026
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Reply from MyHealthChecked

Thank you for sharing your experience.

It's great to hear that your sample reached the lab and your results were available within such a short timeframe, allowing you to monitor your progress ahead of your NHS blood test.

We appreciate your detailed comments about the sample collection process. Finger-prick testing can take a little preparation, and we're always reviewing customer feedback like yours to make sure our instructions and kit contents provide the best possible experience. It's helpful to hear that the spare lancet and integrated tube holder supported the collection process when additional blood flow was needed.

You've also raised an important point regarding posting days. We actively encourage customers to follow the recommended posting guidance so samples can reach the laboratory as quickly as possible and maintain the best testing journey from sample collection through to results.

Thank you again for taking the time to leave such balanced and practical feedback. Insights like yours help us continue improving the customer experience while supporting others who are considering home health testing.

We look forward to assisting you again in the future.

Kind regards,
Team MHC.

Rated 5 out of 5 stars

The lady that took the test was…

The lady that took the test was absolutely brilliant and made the whole experience very easy.
Plus the results were very clear and useful.

August 7, 2026
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Reply from MyHealthChecked

Thank you for your review!

We're pleased to hear that our healthcare professional made your testing experience easy and comfortable. We pride ourselves on working with skilled, friendly practitioners who help ensure a high-quality service from start to finish.

It's also great to know that you found your results clear and useful. Providing accurate, easy-to-understand insights is a key part of helping our customers make informed decisions about their health.

Kind regards,
Team MHC.

Rated 4 out of 5 stars

I thought the process on day of blood…

I thought the process on day of blood test was very good.

I did find the website and booking quite tricky.

August 6, 2026
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Reply from MyHealthChecked

Thank you for your review!

We're pleased to hear that you had a positive experience on the day of your blood test. Providing a professional, efficient testing service and a smooth sample collection experience is something we take great pride in.

We also appreciate your feedback regarding the website and booking process. We're continually looking for ways to improve the customer journey, and comments like yours help us identify where we can make things clearer and easier to use.

Thank you for taking the time to share your experience.

Kind regards,
Team MHC.

Rated 5 out of 5 stars

Very easy

Very easy, quick and comprehensive

August 4, 2026
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Reply from MyHealthChecked

Thank you for your review!

We're pleased to hear that you found the service easy to use, quick, and comprehensive. We strive to deliver a seamless testing experience, combining simple sample collection, efficient laboratory processing, and detailed results you can trust.

Thank you for choosing our service and for taking the time to share your feedback.

Kind regards,
Team MHC.

Rated 5 out of 5 stars

The process was simple with clear…

The process was simple with clear instructions.
I was informed when the lab had my sample and the results came through quickly, I was very impressed and will repeat the test again in a few months as advised.

July 29, 2026
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Reply from MyHealthChecked

Thank you for your review!

We're delighted to hear that you found the process straightforward and the instructions easy to follow. From prompt sample tracking updates to fast laboratory turnaround times, we aim to provide a reliable and professional testing experience from start to finish.

We're pleased we could support you with clear, timely results, and we look forward to helping you monitor your progress with your next test in a few months.

Kind regards,
Team MHC.

Rated 5 out of 5 stars

Easy to use

Easy to use, fast response.

August 4, 2026
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Reply from MyHealthChecked

Thank you for your review!

We're delighted to hear that you found the test easy to use and that you received your results quickly. Providing a simple testing experience and a fast turnaround are both priorities for us, so it's great to know we met your expectations.

Thank you for choosing our service and for taking the time to share your feedback.

Kind regards,
Team MHC.

Rated 5 out of 5 stars

Very satisfied with efficient and smooth service

Very efficient and smooth service in general. The detailed instructions provided are very helpful to ensure your test works well, and tracking in your account is quickly updated as things progress. Also results were provided as quickly as possible. Overall, very satisfied.

July 29, 2026
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Reply from MyHealthChecked

Thank you for taking the time to share your feedback.

We're pleased that you found the service efficient and straightforward to use. It's great to know that the instructions provided helped make the testing process clear and that the tracking updates kept you informed throughout each stage.

Providing timely results and a smooth customer experience are key priorities for us, so we're grateful to hear that we met your expectations.

Thank you for choosing our service, and we look forward to supporting you again in the future.

Kind regards,
Team MHC.

Rated 5 out of 5 stars

Great service and easy to use

Great service and easy to use. I would recommend anytime

July 22, 2026
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Reply from MyHealthChecked

Thank you for your review.

We appreciate you taking the time to share your feedback. It's great to know that you found our service easy to use and would recommend us to others.

Customer recommendations are incredibly valuable to us, and we're pleased that we were able to provide a positive experience.

Thank you for choosing our service. We look forward to assisting you again in the future.

Kind regards,
Team MHC.

Rated 5 out of 5 stars

Comprehensive results and quick process…

Comprehensive results and quick process and excellent review from the Doctor

July 29, 2026
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Reply from MyHealthChecked

Thank you for taking the time to leave such a positive review.

We're delighted to hear that you found the process quick and straightforward, and that you were pleased with the comprehensive results provided. It's also wonderful to know that the doctor's review met your expectations and added value to your experience.

We truly appreciate your feedback and look forward to supporting you again in the future.

Kind regards,
Team MHC.

Rated 5 out of 5 stars

Excellent service

Excellent service, results within 24hrs and really comprehensive. Would use again!

July 29, 2026
Unprompted review
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Reply from MyHealthChecked

Thank you for your kind review.

We take great pride in providing our customers with a fast, reliable, and efficient service, so it's wonderful to hear that you had a positive experience with us.

We truly appreciate your feedback and look forward to assisting you again in the future.

Kind regards,
Team MHC.

Rated 1 out of 5 stars

I did not get any results

I did not get any results. They said it was incomplete. I just swapped the inner side of my cheek as instructed. Not sure how the results can be incomplete after such an easy sample collection. Not worth it.

July 27, 2026
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Reply from MyHealthChecked

Thank you for your feedback. The testing process relies on sufficient DNA being present in the sample for analysis to be completed successfully. In some cases, despite following the collection instructions carefully, a sample may not yield enough material for a conclusive result.

We can see that your results have been issued, but if you have any questions about the outcome or would like us to review your case further, we would encourage you to contact our Customer Care team care@myhealthchecked.com. They will be happy to discuss your results and provide any additional information available.

Thank you for taking the time to share your experience.

Kind regards,
Team MHC.

Rated 5 out of 5 stars

Very quick delivery and results were…

Very quick delivery and results were back the next day.

July 22, 2026
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Reply from MyHealthChecked

Thank you for your review.

We are committed to providing a fast, reliable service that our customers can trust, so it's wonderful to hear that your experience reflected this. We really appreciate you taking the time to share your feedback.

Kind regards
Team MHC.

Rated 5 out of 5 stars

Customer service sent a second test and…

Customer service sent a second test and processed it. I was unable to get enough blood for the first sample. I'm surprised they had enough to process the second.

July 17, 2026
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Reply from MyHealthChecked

Thank you for your review.

We know that collecting a blood sample can sometimes be a little challenging, and our Customer Care team is always on hand to provide support and guidance throughout the process. We're pleased that they were able to arrange a replacement kit for you and help ensure your test could be completed successfully.

While finger-prick sample collection isn't always straightforward, especially for first-time users, we're delighted that your second sample contained sufficient blood for our laboratory team to analyse and provide your results.

Thank you for sharing your experience with us. We really appreciate your feedback and are glad we could help resolve the issue. We hope to support your health journey again in the future.

Kind regards,
Team MHC.

Rated 4 out of 5 stars

Arrived quickly

Arrived quickly. Results came quickly. My only feedback would be to provide a couple more lancets, I struggled to provide enough blood for sample. Apart from that,creally good.

July 17, 2026
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Reply from MyHealthChecked

Thank you for your review and for sharing your feedback.

We're delighted to hear that your kit arrived quickly and that you received your results promptly. Providing a fast, convenient service is something we work hard to achieve, so it's great to know we met your expectations.

We also appreciate your suggestion regarding the lancets. We understand that collecting a sufficient blood sample can sometimes be challenging, and your feedback is valuable as we continually look for ways to improve our kits and customer experience.

Thank you again for choosing My Health Checked. We're pleased you had a positive experience overall and hope to support you again in the future.

Kind regards,
Team MHC

Rated 5 out of 5 stars

Great kit, instructions and results

I recently purchased the Vitamins and Minerals Profile test as I am now in my 60s and wanted to check how I was doing. I was apprehensive about doing it right. On opening I was delighted to see the instructions were very clear and easy to follow on registering the kit, collecting the sample and how to send it.
I sent the sample and the following morning I had an acknowledgement that the sample had been received and got the results later the same day, which were clear and easy to understand. It has certainly given me the confidence to purchase other tests from My Health Checked and have recommended to friends and family.

July 17, 2026
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Reply from MyHealthChecked

Thank you for taking the time to share your experience with our Vitamins and Minerals Profile test.
We're pleased to hear that the clear instructions helped put your mind at ease and made the registration, sample collection, and return process straightforward. We understand that taking a home health test for the first time can feel a little daunting, so it's wonderful to know that our kit was easy for you to use from start to finish.

It's also great to hear that you received prompt updates on your sample and that your results were delivered quickly, with information that was clear and easy to understand. Providing a simple, convenient, and informative service is something we strive for every day.

Thank you for your trust in My Health Checked and for recommending us to your friends and family. We look forward to supporting you with any future health tests you choose to take.

Kind regards,
Team MHC.

Rated 5 out of 5 stars

Cholesterol levels home kit.

I wanted a home kit to test my cholesterol levels and found this one through the Boots website. The order arrived within three days, the instruction are very clear with an excellent video. The test was done within two days and the results emailed to me, first class service. Strongly recommended to anyone wishing to check their cholesterol levels.

July 15, 2026
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Reply from MyHealthChecked

Thank you for your review! We're delighted to hear that you found our cholesterol home test kit through Boots and that everything from ordering to receiving your results was a smooth experience.

It's great to know that the kit arrived quickly, the instructions and video guide made the process easy to follow, and that you received your results promptly. We work hard to provide a convenient and reliable testing service, so your kind words mean a lot to our team.

Thank you for your recommendation. We're pleased we could help you take a proactive step in monitoring your cholesterol levels and supporting your health.

Kind regards,
Team MHC.

Rated 5 out of 5 stars
MyHealthChecked logo

Reply from MyHealthChecked

Thank you for your kind review. We're delighted to hear that you received your results promptly and had a positive experience with our service. Providing a fast, reliable, and efficient experience is at the heart of what we do at MyHealthChecked.

We truly appreciate you taking the time to share your feedback and are pleased that we met your expectations.

We look forward to supporting you again in the future.

Kind regards,
Team MHC

Rated 3 out of 5 stars

The speed in which the results were…

The speed in which the results were processed were fast. However the results, I found to be less thorough than expected.

July 9, 2026
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Reply from MyHealthChecked

Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with the speed of processing and receiving your results.

We appreciate your comments regarding the level of detail provided in the report. Our test results are designed to present key health information in a clear and accessible format for our customers. Further information regarding customer results is presented in the 'read more' section of your test results.

If you have any questions about your results or would like further clarification on any aspect of your report, please don't hesitate to get in touch with our Customer Care Team. We'd be happy to help you better understand your results and ensure you get the most value from your health test.

Thank you for choosing our service, and we appreciate your valuable feedback.

Kind regards,
Team MHC.

Rated 5 out of 5 stars

So easy to book my blood test on line…

So easy to book my blood test on line through Boots. Phlebotomist was very competent and courteous. Results back within 48 hours. Will return next year for a full MOT. Very satisfied. Thank you.

July 7, 2026
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Reply from MyHealthChecked

Thank you so much for your review. We're delighted to hear that you found the booking process through Boots quick and easy, and that our phlebotomist provided a professional and courteous experience. It's also great to know that you received your results promptly and were pleased with the service from start to finish.

Thank you for taking the time to share your positive experience and for choosing our service. Feedback like yours means a great deal to our team and helps us continue delivering the highest standard of care.

We truly appreciate your recommendation and look forward to welcoming you back next year for your full health MOT.

Kind regards,
Team MHC.

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