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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, most reviewers were let down by their experience overall. Many customers found the product quality to be very poor, with items breaking or fraying shortly after arrival, often within weeks or even days of ownership. The delivery service was frequently criticized for being slow, with many orders taking weeks or even months to arrive, and some never reaching their destination. Reviewers also felt the products were overpriced for their quality, often comparing them to much cheaper alternatives found elsewhere. However, some people did express satisfaction with their purchase, appreciating the aesthetic appeal and finding the items to be a solid choice for their look.

What people talk about most

Product

Customers consistently express disappointment with the product, frequently describing it as poor quality,... See more

Quality

Users describe negative interactions with quality, with many reviewers calling products a "total waste of... See more

Delivery service

Clients share negative opinions on delivery service, with many experiencing very long delivery times, often... See more

Order

Customers had negative experiences with order fulfillment, with many reporting that items never arrived or... See more

Price

People report negative experiences with price, consistently describing products as a "total waste of money"... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolute joke, don’t be taken in by the marketing or slick web site. Over 3 weeks no order received, customer service don’t reply, no tracking number or last mile carrier info provided. If they ever a... See more

Rated 1 out of 5 stars

Poor customer service from this company. Bought as a gift for Christmas in November, took >4 weeks to be delivered. Bracelet broke within a week of ownership. Company advised outside of the 30 day... See more

Rated 1 out of 5 stars

Ordered 2 bracelets from Hemios which took ages to arrive. When they did finally arrive the band started fraying and generally looking pretty poor within a few days. Life got in the way and when I... See more

Rated 1 out of 5 stars

Very poor quality design. The 1st bracelet chipped within the 1st week and the elastic string (yes that’s how it is held together) broke, Hemios sent a replacement which last less than 2 months and no... See more


Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

89 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Useless bracelet.

Order #50687 arrived very late. It is if very poor quality and is an absolute scam. Ordered on 06/11 and it arrived on 28/11. I have been wearing it since and have felt zero benefit, contrary to all its claims. AVOID.

December 19, 2025
Unprompted review
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Rated 1 out of 5 stars

ordered a bracelet from Hermio’s in…

ordered a bracelet from Hermio’s in October and didn’t receive it until December. Communication throughout was very poor — I had little to no information about when or where my order was, despite chasing for updates.

Overall, I’m really disappointed with the service. When the bracelet finally arrived, it looked cheap and definitely not worth the £28 price tag. Based on my experience, I wouldn’t order again.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Does nothing , just a bangle

Hi All
This is an honest review . This will do nothing the add says , ive had my one for a few months and it did nothing . It does not look the same as the one in the add . It is just a bangle .

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Package marked delivered but not received — awaiting resolution

I reported a non-delivery for order YT2532200708147342 (tracking RELRRVK3TN3F). Although the courier’s tracking showed “delivered,” the parcel was not at my address. I checked thoroughly (including mailbox, safe place, and with neighbors). My Amazon delivery the same day arrived fine, but this one didn’t.

Hemios support (Lily) responded promptly, asked me to contact the courier, and provided a non-delivery affidavit, which I completed and returned. They’ve opened a claim with the courier and confirmed they will resend once the investigation is finished, with a tracking link to follow. I requested the replacement be sent via a responsible courier with signed-for delivery.

So far, communication has been courteous and responsive. I’m still waiting for the replacement to be dispatched. I’ll update this review once the new parcel arrives.

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER from this company

DO NOT ORDER from this company. I ordered over 3 weeks ago and received nothing. Lily from customer service just sent an email just saying there are delays. Lily is useless.
Now trying to get my money back but don’t think I will ever receive it back.

December 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Ordered buy one get one as pre…it’s a SCAM

Ordered buy one get one as pre Christmas Black Friday I received one bracelet and haven’t gotten the rest. An email is only customer service contact and someone named Lily responds and basically gives you the run around, requesting me to send picture if what I received, a screenshot of my order receipt, which I promptly did! I’m still getting the run around. Do Not Order this product. I’ve been scammed and have wasted time chasing this down and put my money and merchandise!

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor quality design

Very poor quality design. The 1st bracelet chipped within the 1st week and the elastic string (yes that’s how it is held together) broke, Hemios sent a replacement which last less than 2 months and now won’t do anything further citing their 30 day return policy.

December 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Very Poor quality and service

Purchased my hematite bracelet without reading the reviews, bad mistake. Delivery time was nearly a month and when it did arrive the elastic started to come apart within a week. Purchased another from Hemy’s which arrived in 7 days and appears to be far better quality. Fortunately not a very expensive mistake but check reviews every time.

October 23, 2025
Unprompted review
Rated 1 out of 5 stars

Crap.

Too small for my wrist so leaves gaps when all the stones should be in contact with each other. The flimsy elastic strands break very easily.
SCAM!

November 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Ordered in August 2025

Ordered in August 2025, had to contact the company since it arrived weeks after. Absolutely nothing positive, no effect...SCAM, SCAM, SCAM...DO NOT WASTE YOUR MONEY !!!

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute joke

Bought 1 got 1 free. They arrived after weeks, and soon became apparent they were rubbish.
The elastic holding it together was frayed and when i tried to tidy it, it broke and now i have just a pile of stones. I contacted them and they gave me a 40% discount which i accepted because i couldnt be arsed going to the post office. Bright side i still have one left to give as a crimbo present to someone i dont really like.

November 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Do NOT buy

Do NOT buy, they take your money and you don’t receive anything. Immediately you get an Evri “we’re expecting your parcel” then nothing and no tracking information.
SCAM !!!!! don’t waste your money 🤬

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

The damn bracelet is not even…

The damn bracelet is not even magnetic!! How could I have been that stupid enough to fall for this? Highly disappointed with myself than the cheap nasty ineffective trash I bought.

November 8, 2025
Unprompted review

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