Myhobbyclub Reviews 

All issues were dealt with , fast response to my questions and resolved

Toria was very quick to help, and I got what I needed. Thank you. Wry much.

problem eventually dealt with & on e my refund is back into my account it will be closed .

Hi thanks for refunding my money back.

Having made contact for a refund means alot and shows me that they take customer feedback seriously

Thank you so much for helping me mark for fix my problem about the deductions on my account that still active thank you for refund it and im waiting it to show on my debit card the refund.i know im not full knowledgeable in that app and i admitted on that,thank you so much again for your assistance and fast action to resolve ny problem and god blessed you

You are trying.I love the shopping.I will be expecting my goods soon.Thanks.

After many months of my query, i honestly like the fact that they came back on their own and promised a refund within 5-7 days. For me that integrity stands out because i gave up but their return is very well accepted!! Good job Nela for escalating this and coming back to me.

Great experience. Thanks to Nela.

My experience has been well received and I do appreciate being looked after
Thanks for the opportunity to share my experience with others
Thank you

I received an email from Eugene apologizing for the inconvenience caused. The agent was good!

I had to cancel my agreement with My hobby Club, through a downturn in affordability

Good customer service

Nice and friendly stuff. Quick response.

It's a really good site

I am from Indonesia, bought item at a discounted price from Facebook ads using Credit card on Feb 26. Only to find 4 payments, 1 from gadgetgeekstore and 3 payments from My Hobby Club taken on Feb 26 for US$ 2, on Feb 29 US$ 29.13, and on Mar 14 US$29.48. I never subscibed any of these and I don't know how they could charged my credit card without my authorization. Looking at many of these Trust Pilot reviews show the same thing happened to others.

They refunded my money i am very happy with the customer service. Many thanks to them for taking care of their customers. thanks a lot to escalation team.

I have received swift response from your customer service although I did experience a glitch in between, it was resolved immediately..

Big price rises

I never even signed up for a subscription yet they ended up taking nearly £200 from me in 2 months. I contacted them for refunds and they refused as stating it was against their T&C’s. A number of emails back and forth and they refunded me 42euros…. So despite what they say about the T&C’s they are able to offer refunds. However I’m now fighting to get the remainder of my money back. I will be informing the bank to get them to deal with it.

Update 11 April 24

Since writing the above review I have received a full refund from my hobby club albeit to get this refund I had to send a number of emails back and forth and each refund was done at 21 Euros a time until. Eventually I received he money that was taken from my account. The original one star grading has been upgraded to 2 stars for the reason that some companies would have had to be taken to the small claims court to get the money refunded.

Legitimate company with illegitimate channels to business, redirected to their site through proxy channels. They have resolved my issue and do appear to have a genuine service with support staff. Be careful with subscription fees.