My Holiday Guide Reviews 823

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professionalism, making the entire process smooth and enjoyable. People frequently highlight the excellent service received, noting the quick response times and the ease of the booking process. Many consumers express satisfaction with their holidays, describing them as amazing and seamless. Reviewers often mention that the company goes above and beyond to tailor options to their preferences, ensuring a stress-free and memorable travel experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Holidays

Users describe positive interactions with holidays. Many customers praise the excellent service and seamless... See more

Service

Consumers find service to be positive, highlighting its efficiency and helpfulness. Many reviewers praise the... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick, efficient,... See more

Booking process

Customers had positive experiences with the booking process. Many reviewers found the process simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked a 4-day, 3-night Iceland tour through My Holiday Guide, and Robert was the one who helped make our trip truly memorable. Our flight went smoothly, and our stay at Center Hotels Klopp, conven... See more

Rated 5 out of 5 stars

We booked an island hopping tour of Thailand through my holiday guide. We sent a what’s app including the dates we wanted to travel. The types of things we wanted to do and took it from there. In les... See more

Rated 5 out of 5 stars

Eric was absolutely amazing. He arranged all our travel requirement, even helping efficiently when flights got cancelled. The hotels that were chosen by Eric were amazing and very close to all ameniti... See more

Rated 5 out of 5 stars

Patrick organised our whole family trip to disneyland Paris. Everything about the holiday was perfect. The price was unbeatable, private transfer to and from hotel was on time and great! Hotel its sel... See more


Company details

  1. Airline Ticket Agency
  2. Tour Agency
  3. Travel Agency

Written by the company

My Holiday Guide is a modern-day innovative travel company that strives to constantly improve service and product. We guide you to experience the excitement of travel by inspiring destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

823 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Island hopping Thailand

We booked an island hopping tour of Thailand through my holiday guide. We sent a what’s app including the dates we wanted to travel. The types of things we wanted to do and took it from there. In less than an hour Patrick responded with a full itinerary including dates, hotels, places we would visit ect. It all looked amazing. We were able to tweak the itinerary to our needs really easily, we included extras like airport transfers really quickly and the commutation from Patrick throughout was so friendly, quick and clear.
When it came to travel we had all the documents we needed, nothing was left outstanding. Everything was really simple to understand. We didn’t have a single issue with anything at all whilst in Thailand, everything ran seamless. Another special mention to Patrick who was always on hand to answer any questions throughout the build up / trip really quickly. Completely stress free, highly recommend if you don’t know where to start but no what you want to do… will definitely use again in the future! THANK YOU for a superb holiday

April 22, 2026
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Rated 5 out of 5 stars

My holiday guide …

We have just gotten back from an amazing trip to Budapest vienna and Prague with my holiday guide we booked it through Patrick from the start of the process to boarding the plane he was reassuring professional and polite and we are looking forward to many more trips and advtures with Patrick in the future

January 15, 2026
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Rated 5 out of 5 stars

Good and polite service

Contact with Steve who offered me a great holiday. Unfortunately am unable to follow through re ill health but Steve has held the offer, and understanding of my situation. Will be happy to use the service again

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Thailand

Kevin was always very helpful and offered good advice regarding our holiday. He always answered my questions immediately but unfortunately due to personal issues we have decided to leave the holiday for the moment. But I would definitely recommend Kevin and ask for him again.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Robert went over and above in sorting…

Robert went over and above in sorting out a bespoke holiday package for 7 people in my group . He was very positive and understanding even when I had to ask him to change it several times and very professional. He always replied quickly and was very professional. I highly recommend.

January 19, 2026
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Rated 5 out of 5 stars

Trip to Iceland

We have just returned from a trip from Iceland. The trip was well organised by Steven. Steven responded to texts quickly and assisted in planning the trip.
The payment plan was easy to use.
Thank you.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

A holiday home away from home.

Been using my Holiday guide for quite sometime now, and all the places stayed is wonderful, reasonable price for every booking and provides a good place to keep memories grow and home away from home.
Staff were incrediblr, helpful and always easy to reach and reqdy to help and work with glee, With special mention to Kevin Wilson whos always ready to help and find solution for every request and makes an impossible holiday be possible. Thank you Kevin and the whole team.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

A magical Christmas in reykjavik…

I was a very nervous customer having never booked a holiday with an agent before . Eric looked after and reassured me from start to finish ! As it was a surprise for my husbands 60th he helped me plan a magical Christmas week in reykjavic, we discussed which excursions etc and hotels and he made sure that everything was absolutely perfect , we fly home tomorrow and hand on heart there has not been one single hitch
Highly recommend this company especially Eric x

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Patrick was extremely helpful and very responsive. We had an amazing trip across Europe combining 3 countries, planes, trains and automobiles. All tickets were booked through Patrick including the flights, train tickets and apartments. We were pleasantly surprised at the standard of the accommodations included which were all ideally located in each city we visited. Very impressed with the service and cost. Thank you for a wonderful experience.

December 14, 2025
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Rated 5 out of 5 stars

Great experience using this company

Great experience using this company. Nothing was ever to much for them, Eric was my main contact and answered every question i had, fast replies and helped me every step of the way with great guidance.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great travel agent…

I had a great travel agent ...Patrick...who was very helpful in guiding me to find my airport tickets....the hotels were really great. ..had an apartment in Vienna...with two bedrooms but within a hotel setting....the hotel in Budapest was a bit cramped....but the one in Prague was lovely..
With an amazing selection for breakfast and the staff were really helpful...

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Patrick was great from start to finish…

Patrick was great from start to finish . i was very hesitant with booking with my holiday but can honestly say no problems at all . went to eurodisney great package thank you patrick and already planning our next trip nicola.liverpool

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic 6-Day Trip

Fantastic 6-Day Trip – Excellent Service from My Holiday Guide UK.
I recently enjoyed a six-day trip covering Prague, Vienna, and Budapest, booked through My Holiday Guide UK. From start to finish, everything went exactly as planned, making the experience smooth and stress-free.
A special mention goes to Eric, the agent who assisted me throughout the booking process. He was incredibly friendly, attentive, and professional, ensuring that all my questions were answered and that every detail was taken care of. His support truly made the trip feel effortless and enjoyable.

The itinerary was well-organized, the destinations were stunning, and the overall service exceeded my expectations. I couldn’t have asked for a better holiday experience.

⭐️⭐️⭐️⭐️⭐️ – Highly recommended, and I commend Eric for a job very well

November 30, 2025
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Rated 5 out of 5 stars

Patrick organised our whole family trip…

Patrick organised our whole family trip to disneyland Paris. Everything about the holiday was perfect. The price was unbeatable, private transfer to and from hotel was on time and great! Hotel its self could not of been better for the kids, breakfast included every day and 2 day park tickets for disneyland. We all can't believe how amazing this holiday was for the price and are already planning our next trip! Thanks Patrick!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Iceland trip

Went to Iceland earlier this month for 3 nights, Kevin couldn’t have been more helpful. He answered every question we had and kept us informed every step of the way. Had the most amazing time and would definitely use My Holiday Guide to book again

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Kevin from My Holiday Guide

Kevin from My Holiday Guide arranged a trip to Budapest, Vienna and Prague for 4 adults moving countries by train. We played with the itinerary and hotels to get the level of service we wanted. Kevin was responsive and supportive. Recommended places to visit in each country

November 16, 2025
Unprompted review

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