My Home Møbler Reviews 

Normally I am not a person who would write bad review but they really pushed me to there by there worst customer care and service.
I bought 4 carpets from there which were on sale. Was told they are really good quality as well.
Just after 2 days of use I was shocked somehow wool was shedding alot all over. After a week I went to the store, told the manager. He said it's very normal first week. And told me to hoover them after every 2 days till next week, I did hoover it every other day till 2 weeks. It didn't get any better instead it's becoming thinner and thinner.
I went back to see them, and wanted to return 1 carpet which was not used. Because they are just really bad quality. They refused to take it back even I complained after 1 week. They said they also trying to get rid off them. So can't take back. I was not told that, when I bought it.
I complained at customer service, they are even worst. Annika name lady wrote to me they don't even consider it as a complain because it's wool. I wrote again 3 times with pictures. She asked her ok just take one back within the returning time period, she said No it's not a complain.
Carpets looks soooo ugly, it seems like 10 years old just in 3 weeks.
When I went to store one of employee said it's not good to hoover ever other day because it's ruin the carpet. But the manager said keep hoovering and it would be better. It's already really thin.
Really disappointed, specially with customer service. Really rude and no customer care. I regret I should have bought from Jysk or IKEA with some respect and customer care. It's not about money but the there is no customer care and service.
I will have to throw them in few months as it already looks soo ugly. I bought to make my house beautiful but it is totally opposite.

If I could give a negative rating, I would. DO NOT BUY FROM THIS STORE. We ordered a 160x200cm bed in their Gladsaxe branch 16/06/21 that was set to be delivered on the 01/07. When they did, they gave us the wrong set of wooden frame which was 2x 200 cm frames. We called them but their phoneline sucks, no one answers and and after the 10th time, they told us to leave a reklamer thru their website. We did and it was set to be delivered again on the 12th around 8-16. Alas they delivered it late and it wasn't the courier's fault rather it was the coordination of the main office. We thought we would finally have a bed to sleep in, but NO. We got a 140 cm wooden frame instead!! We are extremely appalled how they could get an order wrong twice in row! We called and called, again crappy phone service no one answers. My boyfriend finally came to the butik to settle this in person today 14/07.

The female employee was so unprofessional. She was on her phone talking to her friends the whole time and when she was told that we kept calling 27 times, she shrugged it off. This woman was completely horsing around, on her phone slacking off the whole time and ignoring our calls! She kept saying that she cant do anything about it and just file a reklamer again, which they take action on like they are sloths. To clarify, we get that its not her fault at all but how she handled this is completely out of this world bad- no solutions, no answers. She could have called her manager or help from her colleagues but no, she was just there existing like a piece of mannequin like "nope cant hear you, you're on your own deal with this crap yourself". To be honest, she should be fired. Her indifference takes the cherry, like who are we even supposed to ask for help at this point when we already did everything! People dont have time to go make exasperating phone calls all day, write to the website again and again, and actually go to the store to settle this! Finally a male employee came in to help and he acted on it promptly. He was extremely professional and handled it like a proper store employee would. With that being said, give this man a raise. Unfortunately, the earliest possible time for the next delivery would be next week as orders come on Wednesday and we were too late for that. The amount of stress we got from this store probably gave me a lot of grey hair and wrinkles. This store will give you a fantastic combo of no coordination, wrong product deliveries and terrible service. We hope that this time, you get your act together and deliver us what we ordered!

I ordered a 140 wide bed. I got delivered a severely damaged 160 wide bed (the screws were crooked, tree sides were damaged & broken).

When filing a complaint, they just reply with "hey you can get a new one in 1 week", and offering no compensation for having to sleep elsewhere because I have no bed.

All in all a really bad experience, and I hope no one would ever want to buy something from MyHome.

Super god service af Gamze i my home Ishøj😍

God Service i My home Nakskov. Mikkel gav god service :)

Super great service and delivery!!
The staff in MY HOME HERLEV was super nice, welcoming and helpful!!
Such a good service. They helped me all the way.
After one week, when I saw that the price of my sofa redused in 450 kr. I went there and the took care of it that I will get 450 kr back to my account....
For sure that I will buy much more by MY HOME MØBLER.
Than you a lot!!

Gode priser og fin kvalitet. Hurtig levering. Keep it up..

My story begins by waiting almost 2 months for my dining table to arrive , even though the delivery expectations for it was 3-9 working days, due to ... no explanation and no information whatsoever, had to call my self and find out when eventually I might receive it.
After paying 3500kr for a BRAND NEW dining table, you have expectations it won`t have defects, after all waited 2 months for it, maybe it was specially made for me. However, after assembling it, i found that there is a relatively big piece in the corner, glued by obviously a 7 year old kid who was the son of the craftman, with a different colour, pattern and level from the other part of the table. Furthermore, there are multiple scratches on the dinning table.
Putting up a complaint is easy in myhome webshop, BUT then comes their Reklamations og kvalitetskoordinator for the company to whom I will refer with IT further more, for the lack of better explanation about this THING who believes he`s an individual in this society. So IT "kindly" explained to me that if I put oil on my dining table its going to become EXQUISITE, and this will help with my DEFECT dining table, delivered by MYHOME after 2 months of waiting. Furthermore, to my explanation and further 20 pictures of the defect, Mr. IT stopped answering my emails and magically has disappeared into thin air. #MyHomeMøbler , if you are reading this, and I know you will, be so kind to come and take your EXQUISITE dining table, oil it yourself, put it into Mr. IT`s home and refund me.
Employing such "people" like Mr. IT will definitely continue to ruin the brand image you have achieved and hope to maybe at least maintain or increase. Please feel free to send me a customer satisfaction questionnaire as well or contact me directly through email so I can attach Mr. IT`s comments to my complaint together with pictures and maybe then you can get rid of useless employees within your company who do nothing more than play games on Facebook and copy/paste templates as answers to customers.

We visited their showroom in Tårnby in early March and bought a sofa and a carpet.They informed us that it'll take 6 weeks to delivery, which is crazy long but we accepted it. But honestly, the young guy who worked there couldn't care less and was not helpful at all.

After waiting for so long, today is finally the delivery day. My husband and I cleared up our calendar and stayed at home to wait for the sofa. But they just wrote us an email, saying it's further delayed because they damaged the sofa during transport. There was even NO SORRY! And now they just ask us to wait even longer for them to delivery a new one.

I don't think any customer will enjoy this experience! Just do yourself a favor and go to another furniture store to save yourself from all these unpleasant hassles!

Ja ok sted at handle, levering til tiden og info undervejs

Dejligt sted at handle god service .kan ambefales at handle der .

en fantastisk god service. Tak sandy

Competitive prices, good offers and fast delivery

Selv for kantsten levering er der super sevice hos jer! God oplevelse tak for det!

Fint at handle online og i fysisk forretning. God service og behageligt personale. Nem og overskuelig web side.

Good service in Kolding and when calling customer service.
Sometimes the order stock is low and it makes the waiting time quite long.

Bought this bed and after leds than one year the madrass is bending and makes sleep imposible. I have been in contact with costumer service and they repply as robots and don’t acknowledge guaranty of the product and they even say it is normal for the madras to bend and just needs to be changed like every day 🤦‍♂️🤦‍♂️🤦‍♂️. Best advice is to avoid their products as I have spent 10000 on a bed that needs to be replaced as sleep is impossible on it after just 1 year . Think of sleeping on a slope how comfortable can it be 😩😩.
Stay away folks !

This Nice repply that they are sorry shows how much they Care about complains and how they deal with it . The robotic answers Like we are sorry but a defekt is not a defekt shows their commitment for their costumers.
Again
Stay away!

Worst costumer service I have experienced. I ordered one item only and they sent it wrong. Now they demanding that I bring back to their store the item as thats the only option and then wait for them to send the right item “as soon as possible”. It a reason I ordered it to pakkeshop not pick up at store. They should at least fix their own mistakes themselvs.

Never ever shopping there again for sure.