My Home Møbler Reviews 

Pleased with the item purchased, not impressed with the personnel, the shop was empty, found someone putting some furniture together and asked him if he could help me, he called for a colleague to come and assist me, who told me to drive my vehicle around to the rear, as it was an item purchased over the website, the item weighed over 30 kgs and he just left it outside the door and disappeared. If it was busy I could understand if he said sorry I am very busy, he didn´t even bring the item close to my vehicle, he didn´t even wait to see if I could lift the item into my vehicle, I understand it obviously is not his job to help, but there was NO CUSTOMER care whatsoever. Item collected from Grenaa.....:-(

Nem bestilling, god kvalitet

I would like to report that I got the products packed correctly and nothing seemed to be wrong.

However, last night after I finished the assembly I could see that the sofa has a small hole in the fabric. It is torn. I wonder what can be done? I am very sad because this little hole can increase with time.

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(google translation)
Jeg vil gerne rapportere, at jeg fik produkterne pakket korrekt og intet syntes at være forkert.

Men i går aftes, efter at jeg var færdig med forsamlingen, kunne jeg se, at sofaen har et lille hul i stoffet. Det er revet. Jeg undrer mig over, hvad der kan gøres? Jeg er meget ked af det, fordi dette lille hul kan stige med tiden.

En måneds levering er lang tid for en hjørnesofa og en lænestol

Super service hos Jan i Viborg

Super service og levering. Tak for det.
My Home i Svendborg :-)

Er meget glad for mine nye boghylder.
Super god pris for en kvalitetsvare.
Nem at bestille og hurtig levering.
Perfekt.

Everything was handled well.

Super god service og personlig betjening Niclas B.pedersesen

jeg glad for My Home møbler og den service man for nå man halder hos dem

Good price, good quality and very fast delivery of our new sofa so we're very happy overall.

We got this couch from Roskilde store, besides the long waiting time everything seems good :)

Kind and helpful personnel, and good deals at their Aakirkeby store!

Very disappointed.
I have bought a couch and 6 chairs online in the end of September which we picked up from My Home Møbler Ishøj only to bring the huge package home and find out that the couch is missing screws, manual and 1 cushion (not decorative, part of the couch) and also 1 chair is missing crucial screws too! I have called to the shop in Ishøj and they were super friendly and polite but were not able to help me as the items were bought online. They advised me to fill in the reklamation formula online, which I did. In that form I explained what happened and what we are missing, only to receive a short answered and rude email back that cushions are inside of the modules. I wrote back that cushions AND screws are not in the modules and that 3, later 4 people looked at it. I was met with again with a rude attitude, which clearly showed that nobody believes the couch is missing things. Like why the hell would I lie about that? They asked to open all modules, put them on the back and take pictures of it. I did, even though I found it quite stupid and I was informed that they will send the missing items to me. Now, in the meantime, they sent the missing screws for the chair back to the shop, so I assumed it's gonna be the same with the missing parts for the sofa. Well the person taking care of my case did not even bother to inform that it will be sent to me by post! So I went on a planned vacation to Australia thinking, I will pick it up from the shop when I get back. Well, this is not exactly what happened... It arrived by post to my empty apartment while I was in Australia. It just was a pure coincidence that my friend was watering the flowers in the apartment and actually accepted the post for me.
Then, I get contacted from someone at Trade Point demanding that I send that damn package back because the factory included some samples I should have not received? So I am sitting in Australia, I get the package that I had no idea I will get and now I have to send that package back?? Although, the girl who contacted me was very nice. In the end, I had to bother someone again to and check the package for samples, which were not there.
I come back from vacation, try to put the couch together and realize they did not bother to include the manual.
Yesterday, I asked to be my money refunded and that damn couch to be picked up, because it has not been used and I am frankly at my witts end with it. It's not even put together.NO MANUAL, REMEMBER!! But I have once again received a rude email back from them that the case is closed.
Not one time the office in reklamation tried to be nice, apologize or show any human decency. I speak English, i wrote my e-mails in English, but was always answered in Danish in 1-2 sentences. Do not buy from them or you will end up with things that are missing parts and no one gives a damn to help you.

My home Holbæk, Adam.

En god behandling og service.