MyHomeMove Reviews 5

Really disappointing communication: we’ve had complaints about you from our estate agent, our buyer’s solicitor, the solicitor for our purchase, and our developer, so far. It’s fairly embarrassing at this point.

We're in the process of trying to buy a house and the vendors are using this company as solicitors. The whole process has been painful. At every step, My Home Move has been slow and ineffective. We've been waiting for simple documents from them for three weeks, with our estate agent spending hours on the phone trying to get through each day. Having received the documents they're completely wrong. They haven't informed their clients correctly which has meant long wait times and more work for us. Our solicitors have told us they've never worked with any company that is so bad. I'd urge anyone thinking about going with My Home Move to reconsider - it's not worth it

Wasted 2 months. I have been assigned Eilleen Robertson after I signed up and paid £375 upfront. During the two months period, the only three emails from the solicitor is asking for ID, which I have uploaded to the portal and email her a couple of time. Phone line listed waited for 30 mins, no phone answered the phone. If someone answers, the people you ask for will always in meeting and never call back or email back. Now I have got the refund of the initial money, but totally wasted two months. Avoid at all cost.

They were seller's solicitor and I was the buyer! It was taking them ages to respond to my solicitor. I stayed almost two months in Airbnb due to their slow responses and ambiguities! I just dont know who hires such solicitors with such reviews just because they are working for cheap and later they become a headache for all!

Expected a Remortgage to be easy for a company like this but it took far too long. Rarely had contact from the actual Conveyancer himself and his colleagues seemed totally incompetent - our lenders comments "right hand doesn't know what the left is doing".