My Home Move Conveyancing Reviews 

10,423
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 924 reviews, reviewers overwhelmingly had a great experience with this company. Local people frequently praise the wonderful staff members for being extremely knowledgeable, incredibly polite, and always available to answer all your questions promptly. Many consumers genuinely appreciate the remarkably smooth user experience, comprehensive guidance, and highly professional support offered throughout the entire property purchasing journey. However, some customers also noted frustrating issues regarding poor communication, unreturned phone calls, and significantly delayed responses from certain team members. A few people felt thoroughly disappointed by unhelpful service, a complete lack of transparent updates, and continuous difficulties in successfully obtaining proper case information.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently helpful,... See more

Service

Users describe positive interactions with service, highlighting efficient and professional support from... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are extremely... See more

Response time

Consumers find response time to be positive, highlighting prompt answers to inquiries and immediate email... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the clear communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leon Hart was helpful. When our first property purchase fell through he was helpful in figuring out the legal fees (which were no longer due) and search fees were waived for the second (hopefully fin... See more

Company replied

Rated 5 out of 5 stars

S ESKI Many thanks Arti Dhuma for sending the detailed, clear quotation and patently listening and answering all my questions during explaining how the system work very efficiently with eway. Also t... See more

Company replied

Rated 5 out of 5 stars

Dan Atkins was beyond helpful! Not only did he do his job (which is what many people seem to fail at doing post covid) but he went above and beyond. As this is the first time in selling and purchasing... See more

Company replied

Rated 5 out of 5 stars

So far, so good! Needed to choose an online conveyancer because we have sold our property while we're on holiday for a few weeks. Quick responses, informative - helped us to make a decision as to who... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm
  3. Lawyer
  4. Real Estate Attorney

About My Home Move Conveyancing

Written by the company

Why choose us

Tailored to you
We’ll find out what’s important to you and what’s unique about your move, so we can match you with the conveyancing firm that suits your needs

Trusted by our customers
The Simplify family are all rated Excellent on TrustPilot, so rest assured you'll only ever receive the best service

No move, no legal fee
Our no move, no legal fee guarantee means that you will not pay us any legal fees if your move falls through.

Your time matters to us
Using the right combination of tech and people, at the right points in your journey, helps to fast track the process and keep you in control

Get an instant quote

Alternatively, If you would like to discuss a quotation over the phone please call 0333 234 4425

eWay
Our innovative online case management system, eWay, allows you to keep track of your progress, make payments and complete documentation 24/7 via a smartphone, PC or tablet. Or you can download our iOS and Android app.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(10,423)

874 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Initial set up was very quick.

Initial set up was very quick and Lynsey Seymour was very helpful with the process. If the rest of the process goes the same way it will have been an amazing stress free experience

June 22, 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning and thank you for taking the time to leave us your feedback! We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Lynsey.

Rated 5 out of 5 stars

Helpful and straightforward

Quick, helpful service. Leon was pleasant to deal with, answered queries quickly and explained the process in an understandable and friendly manner.

June 22, 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon Verity and thanks for taking the time to leave us your review! We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Leon.

Rated 5 out of 5 stars

The staff member was good

The staff member was good, friendly

June 22, 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon Hameed and thank you for taking the time to leave us your feedback! We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team.

Rated 5 out of 5 stars

Sean was incredibly helpful

Sean was incredibly helpful and was able to help quickly and efficiently. He was friendly and made the process seem easy.

June 19, 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon Halls and thanks for taking the time to leave us your review! We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Sean.

Rated 5 out of 5 stars

So far so good…

My first contact with the conveyancing team and so far so good. Quick responses, all my questions answered a which has put my mind at ease. Thank you Lynsey

June 19, 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning Lisa and thank you for taking the time to leave us your feedback! We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Lynsey.

Rated 5 out of 5 stars

Remortgage

Overall, I was very pleased with the service provided. The team was professional, helpful, and kept me informed during the process. They dealt with my queries promptly and made the conveyancing process as smooth as possible.

June 16, 2026
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning and thanks for for taking the time to leave us your review! We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team.

Rated 5 out of 5 stars

Quick response and clear communication

Quick response and clear communication. Very helpful and efficient service.

June 19, 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon Marina and thank you for taking the time to leave us your feedback! We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team.

Rated 5 out of 5 stars

Excellent service provided by Ryan

Excellent service provided by Ryan. Would strongly recommend.

June 18, 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon and thanks for taking the time to leave us your review! We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Ryan.

Rated 5 out of 5 stars

No problems 👍


A good response to emails, so far so good

June 18, 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon and thank you for taking the time to leave us your feedback! We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team.

Rated 5 out of 5 stars

Ryan has always been most helpful

Ryan has always been most helpful. Everytime I have had an issue he has gone out of his way to assist.

June 15, 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon David and thanks for taking the time to leave us your review! We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Ryan.

Rated 1 out of 5 stars

Trying to cancel

I have sent five emails/messages asking to cancel - and not a single response. Very impersonal service.

June 17, 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning Ken and thank you for sharing your review. We're really sorry that your experience hasn't been to the standard that you expected. We take all feedback seriously and have passed your comments onto the team.

Rated 5 out of 5 stars

Daniel Atkins was extremely helpful in…

Daniel Atkins was extremely helpful in aiding our decision to go with my home move. He thoroughly explained all questions we had to help us understand better as first time buyers and his responses were quick. We are at the beginning of our journey but so far so good and hopefully it remains the same throughout.

June 17, 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning Eve and thanks for taking the time to leave us your feedback! We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Daniel.

Rated 5 out of 5 stars

Able to speak directly to a helpful and…

Able to speak directly to a helpful and knowledgeable ‘real person’
Clear process that’s simple explained

June 16, 2026
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning and thanks for taking the time to leave us your feedback! We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team.

Rated 5 out of 5 stars
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning Ray and thank you for taking the time to leave us your review! We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team.

Rated 5 out of 5 stars

Friendly professional helpful

Friendly professional helpful

June 12, 2026
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning and thanks for taking the time to leave us your feedback! We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team.

Rated 5 out of 5 stars

Sean Donald Deacon was very helpful

Sean Donald Deacon was very helpful

June 16, 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning Zita and thank you for taking the time to leave us your review! We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Sean.

Rated 5 out of 5 stars

Having used their services on multiple…

Having used My Home Move Conveyancing several times over the years, we have always received excellent service. Their team is efficient and professional, and the eWay online platform is easy to use, providing clear updates and transparent communication throughout the conveyancing process. We would not hesitate to use them again.

June 15, 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning Viraj and thanks for taking the time to leave us your feedback! We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team.

Rated 5 out of 5 stars

Early days but so far so good.

Early days but so far so good.

June 15, 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning Deborah and thank you for taking the time to leave us your review! We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team.

Rated 4 out of 5 stars

It was fine as far as it went

It was fine as far as it went. When you sign up on the My Home Move Conveyancing website, they just put you in touch with one of the conveyancing firms on their list. That's all.
As I've just started I can't really say much about my experience with the conveyancing firm yet, But as My Home Move Conveyancing seems really keen on a review at this early stage, here it is.

June 9, 2026
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Hi Graham, thank you for leaving a review! We appreciate your feedback and will make sure we pass it onto the team. Have a good rest of your day!

Rated 4 out of 5 stars

ID Process

Very complicated identification process

June 9, 2026
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon Kevin and thanks for sharing your review. We're really sorry that your found the I.D. verification process complicated. We take all feedback seriously and have passed your comments onto the team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look