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Hoper Reviews 7

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TrustScore 4 out of 5

4.1

House Cleaning Service
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Company details

  1. House Cleaning Service
  2. Cleaners
  3. Cleaning Service
  4. Window Cleaning Service

Information provided by various external sources

Grâce à Hoper, réserver en 3 clics votre prestation de ménage. ✔Aides ménagères rigoureusement sélectionnées ✔Aucun engagement de durée ✔Tarif unique ✔Produits d’entretien écologiques et français

Contact info

  • Avenue de la République 81, 75011, Paris, France

  • myhoper.com

4.1

Great

TrustScore 4 out of 5

7 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Lousy cleaning, lousy customer service

First, I've had a very lousy cleaning by someone from Hoper. Next, having signaled this to their customer service, instead of themselves calling me, they made this cleaner call me as according to their procedures I am supposed to explain to him what I didn't like about the cleaning he has done. Anyone ever having had a bad cleaning understands this doesn't make sense. Basically they trust their contractors more than their customers. When I pointed this out to the customer service I got a long smart-ass email back instead of help. Not recommended

May 17, 2021
Unprompted review
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