International Institute for Complementary Therapists Reviews 93

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been a practitioner and facilitator of energy medicine and sound healing for well over 25 years, and have fully enjoyed the services of IICT for the past 10 years. I always recommend this local... See more

Company replied

Rated 5 out of 5 stars

The Team at IICT made our Training provider application so very easy. The whole process was simple and straightforward and we had lots of support available to us if we needed it -RAW ENERGIES-

Company replied

Rated 5 out of 5 stars

I've been a member of IICT for many years and have always felt well supported. Any questions I’ve had have been answered promptly and professionally. It's excellent value for money, and it's clear tha... See more

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Rated 4 out of 5 stars

I have been with IICT for 5 yrs now and they have been very helpful if I needed anything like certificate's etc. I recently requested to add community service to my account just a few days ago and the... See more

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Company details

Written by the company

We are a professional body representing complementary therapists and the global natural therapy industry. We are a one stop shop covering the most comprehensive list of modalities in the world, with access to great value insurance cover, and no Continued Education Requirements (CPD). As experienced natural therapists, we understand the unique challenges to running credible, effective, and safe natural therapy practices. We do it to complement traditional approaches to health and wellness by empowering natural therapists to improve people’s lives around the world.


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4.8

Excellent

TrustScore 5 out of 5

93 reviews

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Rated 5 out of 5 stars

Absolutely recommend

Absolutely recommend. After doing a Diploma of Counselling and half way through the Bachelor - iict are for the everyday professional. Forget the ‘Boys Club’ bodies, go with iict. Great price for membership and insurance (going on three years now for me).

April 10, 2025
Unprompted review
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Reply from International Institute for Complementary Therapists

This review gave us warm fuzzies – thanks for the good vibes, Rebecca! ;)

Rated 5 out of 5 stars

The IICT advocated for the creation of…

The IICT advocated for the creation of insurance for my modality when it didn't exist. They certified my pioneering techniques and provide ongoing support to our certified graduates as they begin their practice. It's a dream team that offers unparalleled visionary support.

April 24, 2024
Unprompted review
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Reply from International Institute for Complementary Therapists

Massive thanks for your review Dr. Toni!

Rated 5 out of 5 stars

One Stop Shop for Multiple Therapies…

As a provider of Multiple Therapies IICT was the perfect one stop shop. Helpful Staff, and Excellent Registration and Insurance Coverage. Everything taken care of for ALL of my Services

January 3, 2025
Unprompted review
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Reply from International Institute for Complementary Therapists

You're the best Fiona! Thanks for taking the time to share this.

Rated 5 out of 5 stars

Insurance for an amazing price

IICT allows me to access insurance for my small business...for a very reasonable price. I remember when I first signed up I thought the yearly amount due was a monthly payment, only to be pleasantly surprised that I was covered for the entire year. I tell everyone in my industry about IICT and will continue to do so!

April 8, 2025
Unprompted review
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Reply from International Institute for Complementary Therapists

What a treat to read your words – thanks so much for the love Alicia!

Rated 5 out of 5 stars

Exceptional Service and Peace of Mind

I’ve been with IICT for several years now, and I couldn’t be more impressed with the level of service and support they provide. From the very start, the team made it clear that their priority is to offer not just insurance coverage, but true peace of mind.

What stands out most about IICT is their dedication to their clients. Their customer service is always prompt, professional, and genuinely caring. Whenever I have questions or need assistance, I can rely on their team to respond quickly and clearly, offering tailored solutions that best fit my needs.

I also appreciate the transparent communication – they never hide behind fine print or complicated jargon. Everything is explained clearly, and they take the time to ensure I fully understand my options. It’s refreshing to work with a company that values honesty and integrity as much as they do.

Their complementary insurance services have been a real game changer for me. It’s rare to find a provider that not only meets your expectations but consistently exceeds them. Whether it’s filing a claim, understanding policy changes, or simply seeking advice, I always feel supported and valued as a customer.

I highly recommend IICT to anyone looking for reliable, customer-first insurance coverage. They genuinely care about your well-being, and it’s evident in everything they do. I trust them with my coverage, and I have peace of mind knowing they have my back.

October 10, 2024
Unprompted review
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Reply from International Institute for Complementary Therapists

Hi Angela, we can’t thank you enough for being part of this for so long. We’re lucky to have people like you in our community. <3

Rated 5 out of 5 stars

The customer service from IICT is exceptional!

The customer service from IICT is fantastic. They are super supportive and helpful. The resources available to members are so useful, especially if you're just starting out in your own business. My experience with IICT has always been positive and I feel so supported being a member with them.

March 20, 2025
Unprompted review
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Reply from International Institute for Complementary Therapists

Hi Fernanda, we’re so happy you had a positive experience with us. Thanks for letting us know! :)

Rated 5 out of 5 stars

I feel confident with this group

What I appreciated right from the beginning is an actual human answered the phone. And the person I spoke with had all the knowledge I needed. It wasn't the experience of just getting through to the first line of support who then passed you to someone else you needed to wait for. She was there, she was clear and articulate, and we had an incredibly helpful and productive discussion. She understood my situation and offered suggestions and insight. This then happened each time I called after that even though a different person answered. Same experience. This gave me a lot of confidence. They handled the admin in the time they said they would, in the way they said they would. Also, dealing with their connected insurance company was the same. They actually talked to me, AND emailed me back. An insurance company! This is rare. They just feel like a group who actually do have a focus on being of genuine support.

May 10, 2024
Unprompted review
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Reply from International Institute for Complementary Therapists

Massive thanks for your review, Melanie – we’re lucky to have people like you in our community!

Rated 5 out of 5 stars

IITC is for Complementary Services

IITC is very reliable for Complementary Services such as a “Spinal Flow Students”, in our journey to become a “Spinal Flow Practitioner”. IITC gives confidence when starting out. I rate them a 5 Star and you will to; as, IITC are very business orientated.
Thank you for being there for us.

September 7, 2024
Unprompted review
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Reply from International Institute for Complementary Therapists

Aw, thank you K! We’re so glad you’re happy with what we do.

Rated 5 out of 5 stars

So many benefits to your membership!

I love that IICT offers a reduced membership fee for current students. That savings helps while I’m working on getting my new career and business up and running! Also, the membership discount for private insurance was great too! Now that I am a member, all the additional benefits are awesome! I’m loving the new Spotify playlists they are putting out!

April 9, 2025
Unprompted review
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Reply from International Institute for Complementary Therapists

You're the best Delane! Thanks for taking the time to share this...glad you're loving our Spotify playlist ;)

Rated 5 out of 5 stars

As a sole trader in the wellness…

As a sole trader in the wellness industry, joining IICT has been one of the best decisions I’ve made for my practice. Navigating business setup, insurance, and professional recognition on your own can feel overwhelming, but IICT made the process incredibly straightforward and supportive.

They offer a wide range of approved modalities, which gave me the confidence to fully step into my work knowing I was covered and backed by a reputable organisation. The application process was smooth, and any questions I had were answered quickly and clearly by their friendly team.

Being part of IICT has not only provided me with professional credibility and peace of mind but also a sense of community. It’s reassuring to know I have a network behind me as I continue to grow my business.

Highly recommend to any solo practitioners or complementary therapists looking for support, recognition, and a solid foundation for their work.

April 10, 2025
Unprompted review
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Reply from International Institute for Complementary Therapists

Thank you so much Narelle! Lovely reviews like yours really keep us motivated to do what we love. :)

Rated 5 out of 5 stars

Nice reputable company

Nice reputable company. Love the international reach and support.

October 1, 2024
Unprompted review
International Institute for Complementary Therapists logo

Reply from International Institute for Complementary Therapists

Thanks a lot for the great review, Camille. We’re happy we could help. :)

Rated 5 out of 5 stars

Highly recommend

Highly recommend, great communication. Looked at many other company’s that didn’t measure up. Exactly what I needed.

April 10, 2024
Unprompted review
International Institute for Complementary Therapists logo

Reply from International Institute for Complementary Therapists

We’re so happy you had a positive experience with us, Amy. Thanks for letting us know!

Rated 5 out of 5 stars

So many positives

Great communication. Easy to access and easy to understand all the information provided.

January 10, 2025
Unprompted review
International Institute for Complementary Therapists logo

Reply from International Institute for Complementary Therapists

Thank you so much Kat! :)

Rated 5 out of 5 stars

I'm the owner of II The High Priestess

I'm the owner of II The High Priestess, providing spiritual direction using Tarot and I've been a happy member for over 5 years. IICT is a great way to safeguard your practice. IICT provides training options to enhance the services at your practice along with insurance options. Very informative, helpful and straightforward.

April 9, 2025
Unprompted review
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Reply from International Institute for Complementary Therapists

Big thanks for being part of our community all these years!

Rated 5 out of 5 stars

Easy to use and great additional support

Very easy to navigate and lots of lovely added extra possibilities for connecting to & learning from others in the alternative healing world!

April 9, 2025
Unprompted review
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Reply from International Institute for Complementary Therapists

Thank you so much for your lovely words, Zoe!

Rated 5 out of 5 stars

Great to see that so many modalities…

Great to see that so many modalities are covered also support and access to insurance. Constant support and updates available which is very inportant to stay in the field.

April 9, 2025
Unprompted review
International Institute for Complementary Therapists logo

Reply from International Institute for Complementary Therapists

So happy to hear that! Thanks heaps for sharing your experience, Arina. :)

Rated 5 out of 5 stars

Prompt and helpful

I love the fact that IICT covers such a wide range of modalities.

Also, any time I have needed to contact them they have responded promptly and knowledgeably

February 7, 2025
Unprompted review
International Institute for Complementary Therapists logo

Reply from International Institute for Complementary Therapists

Thanks a lot for the great review, Kath! We’re really happy we could help. :))

Rated 5 out of 5 stars

Great communication

Great communication, information and resources, competitive pricing and just to easy! I highly recommend IICT.

April 9, 2025
Unprompted review
International Institute for Complementary Therapists logo

Reply from International Institute for Complementary Therapists

Thanks so much! We're pleased to know you're satisfied with our service. :)

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