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Rated 5 out of 5 stars

The bag came the next day after the black Friday sale, unfortunately had to return it after Christmas as it turned out to be an unwanted gift. Great customer service, refund on the next day from recei... See more

Company replied

Rated 5 out of 5 stars

Fast Shipping from UK to Asia, order delivered in 8 days. Backpacks received in excellent condition and as described: made from lightweight yet sturdy material with tight stitching & premium quality... See more

Company replied

Rated 1 out of 5 stars

Customer service promised to inform me once bag is restocked & assured me that i'm on waitlist BUT does NOTHING after that. no inform no update. Plain lazy & dishonest. If you cant keep to your promis... See more

Company replied

Rated 5 out of 5 stars

I couldn't find many reviews for this website and was a little anxious about ordering my bag from them, but it was definitely worth it. My order arrived in 6 days which is really good as I live in New... See more

Company details

  1. Bags and Luggage Store

Information provided by various external sources

This website has been re-branded to My Fox Bag. Official stockists of Fjallraven Kanken bags, Fjallraven Clothes and Accessories. 20% discount on non-EU orders. Free worldwide delivery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
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Rated 5 out of 5 stars

One of the best online retailers.

One of the best online retailers. This company works well with their customers. They send your purchase very quickly. They also refund very quickly on the odd occasion that you want a refund. I’ve used them a lot. I wouldn’t hesitate to recommend them.

June 4, 2019
Unprompted review
My Kanken Bag logo

Reply from My Kanken Bag

Hi Diana,

Thank you for taking the time to leave us a 5* review, we are pleased to hear you enjoy the products and services we offer. We pride ourselves in ensuring all customers enjoy their shopping experience. We hope to deal with any future orders you may place. Also, thank you for the recommendation.

Best wishes,
Becka.

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Rated 5 out of 5 stars

Awesome Company!

I've been waiting to buy a kanken for a very long time, but they were always out of my price range, and I could never really find a website/company to purchase one from. I stumbled across My Kanken Bag, and they had a wide range of bags at affordable prices! For authentic kankens!!! I was super anxious about ordering from here because there weren't a lot of reviews and I was ordering all the way from New Zealand, but it was the best decision I've ever made! This website is legitimate so there is no need to worry! Definitely happy with my purchase! Thank you!

December 31, 2018
Unprompted review
Rated 5 out of 5 stars

Satisfied

Shipping is free and backpack came in 5 days. Backpack is not fake and for a great price! At first, I was a little scared to buy from here but now I'm more than happy.

July 24, 2018
Unprompted review
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Rated 1 out of 5 stars

I paid 60 euro custom tax because they gave me wrong tracking number. Waited 1.5 months for my item

They gave me a wrong tracking number, and even after one month of me asking where is my item they said I should wait. After waiting for my backpack for more than a month they told me about their mistake. Because of the mistake, I had to pay 60 euro fee, for my item being in Customs for 27 days. After that, they didn't respond to any of my emails. Now the backpack was 60 euro and the fee for receiving it was 60 euro. they refuse to refund the fee which was caused by their ignorance.

February 7, 2018
Unprompted review
Rated 5 out of 5 stars

Happy customer in the United States

I’m in the US, where color options for the Big are unusually limited. Since I don’t trust Amazon for crap, I was prepared to settle-but thanks to mykankenbag I didn’t have to.

The Kanken arrived at my door from overseas in 8 days with free shipping. The bag is great; it’s Fjällräven quality, so that pretty much speaks for itself. The Big is perfect for school, and I’ll be back for a Mini to replace my purse soon.

Great product, great seller, I definitely would recommend.

February 1, 2018
Unprompted review
Rated 5 out of 5 stars

I just got my shiny new kanken big and …

I just got my shiny new kanken big and I would like to thank you from the
bottom on my heart!!!!! I live in Israel and I never see a service like
yours before!!!!!! You are so cooperative and professional and so nice and
the service you gave me is super duper excellent and I want to say it out
loud you are just the best!!!!!!!! I want to order a million bags from you
now (-: I love you!!! Thanks so much for everything

September 25, 2017
Unprompted review
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Rated 5 out of 5 stars

Great website

I couldn't find many reviews for this website and was a little anxious about ordering my bag from them, but it was definitely worth it. My order arrived in 6 days which is really good as I live in New Zealand and things usually take at least two and a half weeks to arrive, free shipping and 30% off my order I'm super happy with the product I recieved. The bag I received is 100% genuine and very well made. Super happy, definitely will shop here again!

September 17, 2017
Unprompted review
Rated 5 out of 5 stars

Love my new bag!

Quick, fast service with a fab range! Got 10% off my order plus free shipping so was well chuffed with that. Love my new kanken bag - came exactly as described. Want another....

August 17, 2017
Unprompted review
Rated 5 out of 5 stars

Trusted website to purchase legit Kankens

I don't usually do reviews but I had trouble finding reviews of mykankenbag.com and I couldn't find anything helpful so I'm gonna share my experiencing with y'all to help people like me. So I made an order on 30 Apr 17 for my first kanken (£46.04 after VAT and a 10% discount promo they were doing at that time) and the kanken arrived on 12 May 17, which was really quick considering the fact that it was posted to Australia! (The website mentioned it takes longer for the bags to arrive to countries like Australia, Malaysia etc). Customer service was great too, received prompt and helpful replies from the team. So overall my experience with mykankenbag.com was a great one!

June 15, 2017
Unprompted review
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