I ordered a multipurpose vegetable cutter and received the product in a very disappointing state. One blade was broken, and as advised I wrote a complaint along with pictures of the broken blades on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I ordered a multipurpose vegetable cutter and received the product in a very disappointing state. One blade was broken, and as advised I wrote a complaint along with pictures of the broken blades on... See more
Company replied
If i can give you no Stars i would i never received my order it has been in NJ since December i have made multiple attempts to reach seller that i had to contact PAYPAL
Communication with order and delivery is excellent. The delivery from the USA to my address in Australia is nearly as fast as trying to get a parcel from Perth Western Australia to my delivery which... See more
it arrived a bit late as I ordered it for Christmas present but I understand the situation with the delay ( COVID-19) .The product is an amazing piece of art ,all pieces are in great condition where n... See more
Upgrade Your Kitchen - lastest kitchen gadgets
NJ, United States
If i can give you no Stars i would i never received my order it has been in NJ since December i have made multiple attempts to reach seller that i had to contact PAYPAL
It took a while for the sharpener to arrive since it came directly from China. All in good condition and as advertised.

Reply from My Kitchen Cove
I placed my Order a month ago and have yet to see a package shipment. I have asked for help several times And only excuses why it is not enroute.
I have still not received my order despite reminders. No tracking number.
Disappointed

Reply from My Kitchen Cove
Overall I am disappointed. Starting with the shipping time...3 weeks. I'm over that but the product I ordered is not the product I received. The iron chef knife sharpening system that I reviewed on your web site showed all four sharpening stones mounted on the rod at the same time so you can simply rotate the rod to use a different stone. The product I received allows one stone at a time to be used. So, you have to remove the stone and mount a new one every time. I reviewed many other brands of this sharpening system and I chose this one because of that feature. Am I missing something? Would appreciate someone reaching out to me with a solution. Thank You!
it arrived a bit late as I ordered it for Christmas present but I understand the situation with the delay ( COVID-19) .The product is an amazing piece of art ,all pieces are in great condition where nothing's chipped or broken. Thank you so much.
Received all items, packed well, shipped as fast as unpredictable shipping containers during Covid can. Definitely will purchase things again.
Fast delivery, and fantastic product. Well packaged and delivered safely. Was exactly as described in the picture. Would use this company again
Taking too long to deliver!!!! Difficult to track the shipment!!!!
Delivery was slow. The package sat in one warehouse for a week. The sharpener is poorly designed,particularly in the knife clamping area and the swivel area. There was no documentation of any sort provided.

Reply from My Kitchen Cove
The knifes are beautiful and very sharp. The magnetic board I purchased is not the best quality but works. I wouldn't waste the $50 on it because it is definitely not worth that much. It's more like a $10 board. It took about a month before I got them so be prepared to wait. The package that the knives came in was not in good shape and it was not package well for something that cost what it did.
If you just buy the knife set and are willing to wait for them then I would recommend them.

Reply from My Kitchen Cove
I ordered a multipurpose vegetable cutter and received the product in a very disappointing state. One blade was broken, and as advised I wrote a complaint along with pictures of the broken blades on 9 September. Though the reply mail said i will get a replacement blade, till today I did not receive any.

Reply from My Kitchen Cove
Didn't receive the base plate that decanter and glasses sat on.

Reply from My Kitchen Cove
I hadn't received my order, got in touch and couldn't have asked for anymore assistance, as they were right onto it and I received my order, all intact, very very happy customer.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.