My Law Matters Reviews 

701
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 215 reviews, reviewers had a great experience with this company. Customers praise the legal team for providing clear explanations and handling property transactions smoothly. Consumers frequently mention that staff members are responsive, professional, and deeply supportive throughout the entire process. People appreciate the detailed guidance and straightforward advice received. Some reviewers were not happy with communication issues and unexpected delays. People experienced prolonged waiting times for email replies and felt compelled to chase staff constantly for progress updates. Others noted difficulties in reaching anyone by phone when trying to get timely answers. Several clients also reported missed deadlines and unreturned voicemails.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting efficient and professional legal... See more

Staff

Consumers experience great satisfaction with the staff, frequently highlighting their helpfulness, clear... See more

Customer service

People report ambiguous experiences with customer service regarding their interactions. While many reviewers... See more

Response time

Reviewers express mixed feelings about response time, with many customers praising the team for being... See more

User experience

Users describe satisfaction with user experience, highlighting an easy, reassuring, and stress-free process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I cannot complain about the work but the legal department need to keep us informed maybe on a weekly basis, either by a phone call or email. The portal used for this company was only used to upload do... See more

Company replied

Rated 5 out of 5 stars

We had a great service from Sonia & Selina at my law matters on purchasing our first house, from start to finish their conveyancing service was very professional and organised. They explained everythi... See more

Company replied

Rated 5 out of 5 stars

The service we received from the team was exceptional, considering the fact we had an extraordainry situation to navigate through at the most crucial time. Special thanks to Manleen who was avaiabl... See more

Company replied

Rated 5 out of 5 stars

I had a positive experience with My Law Matters. From the very first contact, Ranjit and Rohan were kind, patient and easy to talk to. Everything was explained clearly. I was always felt listened wi... See more

Company replied


Company details

  1. Real Estate Attorney
  2. Divorce Lawyer
  3. Estate Planning Attorney
  4. Family Law Attorney
  5. Law Firm

Written by the company

Private Client Solicitors specialising in Wills, Probate, Family Law & Property Conveyancing


Contact info

4.2

Great

TrustScore 4 out of 5

701 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(701)

214 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a positive experience with My…

I had a positive experience with My Law Matters. From the very first contact, Ranjit and Rohan were kind, patient and easy to talk to. Everything was explained clearly. I was always felt listened with the fast response,The whole process was handled smoothly, grateful for the help I received and would happily recommend them to anyone looking for Fast, trustworthy and friendly legal support.

January 8, 2026
Unprompted review
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Reply from My Law Matters

Dear Scott, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

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Rated 5 out of 5 stars

Great service

Great service , I got more than I was expecting. Excellent response time. Thank you ishipa for fast response during the whole process

February 2, 2026
Unprompted review
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Reply from My Law Matters

Dear Robert, we have loved reading your kind review and are glad that you found Ishita and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

Property sale.

Rohan you made the sale of my property very easy, thankyou for the discount.

January 15, 2026
Unprompted review
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Reply from My Law Matters

Dear Robert, we have loved reading your kind review and are glad that you found Rohan and My Law Matters team helpful. Thank you for the review.

Rated 1 out of 5 stars

BEWARE OF THIS COMPANY…THEY ARE INCOMPETENT

This company is the most useless company you can ever use for your conveyancing.

Firstly there is no competent person or a case worker to speak to. My experience from begining to the end is a night mare. They don't pick up phone or respond to email. No after care when my property was completed.

I have changed my address and i tries on verious occasion to inform them along side an email no reply.

I asked another solicitor to check for land register for my property if an application was submitted for my tittle. I was told no application was submitted.

They are the most useless organisation, you would want to use for the purchase of your property. Also their charges a dubious. They quote you a different amount to lure you to them, then charge extra before completion.

BEWARE OF THIS COMPANY.

January 15, 2026
Unprompted review
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Reply from My Law Matters

Dear Sir/Madam,

Thank you for taking the time to leave your feedback.

We contacted you on 21st Feb 2026 to request further information, such as a case reference number, so that we could investigate and assist you fully.

As we have not yet received a response, we are unable to confirm whether you are a client of ours or address the issues raised.

Rated 5 out of 5 stars

Neha was excellent she kept me updated…

Neha was excellent she kept me updated on every step for the sale of my property.

February 10, 2026
Unprompted review
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Reply from My Law Matters

Dear Elvy, we have loved reading your kind review and are glad that you found Neha and My Law Matters team helpful. Thank you for the review.

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Rated 5 out of 5 stars

My law matters were fantastic,

My law matters were fantastic,
Kept me updated with the process to buy my new home.
Dalvinder 5star

February 5, 2026
Unprompted review
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Reply from My Law Matters

Dear Biniam, we have loved reading your kind review and are glad that you found Dalvinder and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

Highly recommend,priyanka was helpful…

Highly recommend,priyanka was helpful and kept me updated on progress for my case

February 5, 2026
Unprompted review
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Reply from My Law Matters

Dear Paul, we have loved reading your kind review and are glad that you found Priyanka and My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Good service

Good service

February 13, 2026
Unprompted review
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Reply from My Law Matters

Dear Sir/Madam, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Rated 4 out of 5 stars

Mahsa was good.

Mahsa was good.

February 11, 2026
Unprompted review
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Reply from My Law Matters

Dear Phillys, we have loved reading your kind review and are glad that you found Mahsa and My Law Matters team helpful. Thank you for the review.

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Rated 5 out of 5 stars

Used my law matters as was recommended…

Used my law matters as was recommended to me by someone and guess what ranjit and his team did nit disappointed me.
Turned the sale around in quickly and kept me informed every step of the way

February 2, 2026
Unprompted review
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Reply from My Law Matters

Dear Stuart, we have loved reading your kind review and are glad that you found Ranjit and My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Big thanks to Neha

Big thanks to Neha, whilst living abroad she made renting a property so easy. She handled all the paperwork and made the payments so hassel free. Thanks big time to Neha

February 7, 2026
Unprompted review
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Reply from My Law Matters

Dear Sarthak, we have loved reading your kind review and are glad that you found Neha and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

The service was absolutelly fantastic

The service was absolutelly fantastic, high rrcomend.

February 1, 2026
Unprompted review
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Reply from My Law Matters

Dear Max, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Great Service from Aja and Bai

We used Aja and Bai for purchase of our home. All the process was done smoothly and promptly. We were updated throughout the process and when needed I was able to ask any questions we had. We would highly recommend Aja and Bai.

February 11, 2026
Unprompted review
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Reply from My Law Matters

Dear Chan, we have loved reading your kind review and are glad that you found Aja, Bai and My Law Matters team helpful. Thank you for the review and recommendation.

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Rated 5 out of 5 stars

Very swift and thorough service

Very swift and thorough service, Rohan was really good at dealing with my purchase and I would definately use them again, highly recommend

January 30, 2026
Unprompted review
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Reply from My Law Matters

Dear Dave, we have loved reading your kind review and are glad that you found Rohan and My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

My law matters was a great choice as…

My law matters was a great choice as suggested by a friend of mine Priyanka who I delt with was very professional and knowledgeable and kept me informed throughout the process...will definitely use again and I wish them all the best in their future.

February 10, 2026
Unprompted review
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Reply from My Law Matters

Dear Johnny, we have loved reading your kind review and are glad that you found Priyanka and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

Used MLM for conveyancing

Used MLM for conveyancing, had the pleasure of dealing with Sonia and Selina. They always replied to emails in a timely manner and helped push the process forward. Sometimes just responding on time is all that is required and they far exceeded this. The communication and follow up towards completion was exceptional. Recommended.

February 11, 2026
Unprompted review
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Reply from My Law Matters

Dear Nigel, we have loved reading your kind review and are glad that you found Sonia , Selina and My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

My case was bit complicated after…

My case was bit complicated after getting messed around from my previous law firm,my law matter was recommended by someone,Ranjit was very knowledgeable and knew what he was doing and resolved my problem
Highly recommend

February 3, 2026
Unprompted review
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Reply from My Law Matters

Dear Irfan, we have loved reading your kind review and are glad that you found Ranjit and My Law Matters team helpful. Thank you for the review and recommendation.

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Rated 5 out of 5 stars

Fast and efficient service from day 1…

Fast and efficient service from day 1 till completion. I was kept in loop. Thank you anjeela.

February 9, 2026
Unprompted review
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Reply from My Law Matters

Dear Sir/Madam, we have loved reading your kind review and are glad that you found Anjeela and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

Slow at the start due to change of…

Slow at the start due to a change of operators on my case , which was frustrating

i was then allocated to handler Manleen who was helpful and friendly enough throughout the process, with replying to my emails and concerns in a timely manner.

thank you for your help over the past few months!!

January 30, 2026
Unprompted review
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Reply from My Law Matters

Dear Barry, we have loved reading your kind review and are glad that you found Manleen and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

An easy and reassuring experience from…

An easy and reassuring experience from start to finish. Everything was handled with care and attention, making the process clear and stress-free. Would definitely recommend.

October 14, 2025
Unprompted review
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Reply from My Law Matters

Dear Pranay, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

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