Chris phoned ahead to inform me of his arrival time which was useful. He was pleasant and polite. He carried out a thorough service of the boiler and answered all questions. An email copy of the repor... See more
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With more than 20 years of experience behind us we pride ourselves on our expert knowledge and highest levels of customer service. We want you to have a happy boiler all year round and that’s why we have a local gas man available 24 hours a day, 7 days a week, 365 days a year – yes, even Christmas day! Whenever your boiler lets you down, rain or shine, one of our expert engineers will be at your service
Contact info
Unit F1, Trentham Business Quarter, Bell Ringer Road, ST4 8GB, Stoke-on-Trent, United Kingdom
- 01782 654950
- contactus@mylocalgasman.co.uk
- mylocalgasman.co.uk
Hasn’t replied to negative reviews
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My boiler worked perfectly before it…
My boiler worked perfectly before it was serviced by this company. The very first time I tried the hot water an hour or two after it was serviced it didn’t work.
When I complained I was told that my version of events was not plausible. I was also told there was no guarantee that a boiler would work after a service. He refused to take any action.
Excellant service as usual.
Chris is really professional in his job…
Chris is really professional in his job , very courteous and respectful of property and pets. Very knowledgeable and explained the working of my boiler to me. Everything left neat and tidy
Absolutely fantastic
Absolutely fantastic. Booked in for a service, rang half an hour before arriving and the engineer was really efficient and professional. Received communication as a follow up within 2 hours of the service being complete. Would recommend.
So impressed with the service received
So impressed with the service received.
Boiler serviced.
Reasonable price as well.
Will definitely use again
Chris
Chris. Is a very personable individual and an extremely capable gas engineer. A very calm and efficient wotker.
Faultless service
Faultless service, start to finish absolutely fantastic, professional & punctual, provided a thorough check & service and was polite & pleasant. Superb service! Highly recommended.
Really engaging friendly and helpful…
Really engaging friendly and helpful company. Not knowing anything about boilers Tony was available on the phone to help me with technical questions and advice, the fitter was quick efficient and fitted my new boiler with very little disruption and no mess at all. From start to finish excellent service and would certainly recommend
Be aware of these they are very rude and intimidating
This company needs to learn customer service skills. Reported leaking water from boiler, engineer arrived with terrible attitude and was aggressive saying there was no leak.
Secondly the manager of the company told me too Google my boiler issue making me fix it myself. Please avoid
Very happy with service
⁹Chris phoned to let me know the time he was arriving. He was polite,completed the job and informed me that the paperwork had also been completed. I recieved an email with the report the same day.
Very happy with the service. Thank you.
Excellent
Prompt attendance, with speedy and polite service. Excellent
First class, professional service
Chris phoned ahead to inform me of his arrival time which was useful. He was pleasant and polite. He carried out a thorough service of the boiler and answered all questions. An email copy of the report was sent very promptly. First class, professional service.
Really efficient and understandable…
Really efficient and understandable inspector while I had to sort kids coming home from school and working around 2 small kittens. No complaints
Annual Service
Chris the engineer arrived on time.
Was pleasant, polite and efficient.
Very pleased with service and report received by email.
Always very professional service
Always very professional service, starting from the company making a yearly appointment for my boiler to be serviced. Joe the engineer who has been for the past couple of years is efficient, informative and always arrives on time. Hilary.
Chris came always polite got on with…
Chris came always polite got on with the service well done 👏
Great service
Great service! As a person who struggles with anxiety and adhd Chris always makes me feel at ease when he’s here and respectful of my anxious rescue dog. He even tidied up! The one annual appointment that I don’t dread. Thanks again.
Very pleasant young man .and kept me…
Very pleasant young man .and kept me totally informed every step of the service
Always above and beyond excellent.
Always above and beyond excellent.
From the call to say he will be with you shortly to the efficient boiler service and a cheerful smile.
Perfect!
Boiler service completed by Chris
Boiler service completed by Chris. Chris telephone called prior to the appointment. Chris was polite and completed the service.
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