Ordered a few Indian groceries from MyLocalMart and was really happy with everything. The quality was great, and their customer service was quick to respond when I had a question. Definitely a place... See more
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From the moment I walked in, the ambiance enveloped me in warmth and a rich cultural vibe. The decor was adorned with beautiful Indian art, setting the perfect backdrop for a culinary adventure.... See more
All my life, I used in-store shopping for Indian grocery. Being based in Shaftesbury, we do have Indian grocery shops but a bit away from where I live. so tried good food for first time. I am really h... See more
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I highly recommend this wonderful shop. The customer service is incredible! I ordered around 8AM and it was delivered by around 5pm on the same day ( I was expecting 2 working days) The mangoes are s... See more
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Company details
Written by the company
www.MyLocalMart.co.uk offers high-quality ethnic grocery and household items at VERY competitive price which will not only make you want to buy from us but also stay with us as a regular customer. All this delivered safely to your door. The founders are passionate about providing and promoting products that encourage cooking and healthy lifestyle. We are also committed to offering first class customer service whilst maintaining a competitive price point. We do this by supplier selection and robust supply chain. Having said all this, we are a start-up and fine-tuning the process and making changes every step of the way as we learn from the feedback of our customers. We offer more than 1500 products at this moment and consistently add more products based on the continuous feedback that we receive from our wonderful customers. By ordering with us you are staying local for your grocery needs and supporting local businesses and supply chain. Thank you MISSION At MyLocalMart we tirelessly work to offer an affordable, convenient and a sustainable way to purchase your favourite food, ingredients and household items whilst maintaining impeccable customer service standards. We do this by mastering the various processes from procurement to the last mile delivery and through our people, working effectively. We pride ourselves in promoting cooking and healthy eating through our various products and services for the betterment of the society at large.
Contact info
Unit 1A, Granby Works, BD2 1AS, Bradford, United Kingdom
- 01274317178
- contact@mylocalmart.co.uk
- mylocalmart.co.uk
4.5
Excellent
941 reviews
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Fast delivery
June 1, 2024
Reply from MyLocalMart
Dear Rabia, thank you for taking time to review our website and for the 5 star rating.
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I highly recommend this wonderful shop
I highly recommend this wonderful shop. The customer service is incredible! I ordered around 8AM and it was delivered by around 5pm on the same day ( I was expecting 2 working days)
The mangoes are such high quality and great value. I spoke to Jasmine on the phone. She was really attentive, kind and very helpful, as was the kind delivery gentleman. I look forward to ordering again very soon.
June 6, 2024
Unprompted review
Reply from MyLocalMart
Dear Alisha, it feels great to read your reviews about our service and we are truly happy to know that you had a wonderful experience shopping with us. A BIG thank you for your kind words. Thank you for the 5 star rating.
Good and speed delivery.
May 13, 2024
Reply from MyLocalMart
Dear Kasturi, thank you for your order and your valuable feedback. Much appreciated. We are happy that you had a good shopping experience with us.
Very fast delivery about 2 days was…
Very fast delivery about 2 days was really surprised considering how many items i ordered, the products are great came in perfect condition. Cant really complain would love to use again in the future.
May 13, 2024
Reply from MyLocalMart
Dear Daniel, thanks for taking time to review us. We will continue to make sure you have the best shopping experience with us. Thank you for the support.
Quality products and good service
I have being buying Indian grocery from them for over 4 years, Good quality and friendly service provided
Good luck and best wishes
May 5, 2024
Reply from MyLocalMart
Dear Vipul, we are truly blessed to have a wonderful customer like you. Thank you for your continuous support, advice and your best wishes. It feel great to receive a 5 star rating from you.
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Quality food and delivered on time.
April 27, 2024
Reply from MyLocalMart
Dear Janith, thank you for taking time to leave us a 5 star rating. We really look forward to serving you in the future.
Great Service
By making all the Indian products available, It feels like shopping in our Home Town. Good Luck to their service.
April 25, 2024
Reply from MyLocalMart
Dear Kokila, thank you for taking out time to leave us a 5 star rating. We are happy to know that you find our store useful. Thank you.
Long term user of website
I have been using goodofood.com from more than a year now and really impressed with their overall service - from ordering to the timely delivery of orders. Keep it up!!
April 16, 2024
Reply from MyLocalMart
Dear Sandeep, Thank you for your order and your kind words. We are pleased to know that you are happy with our service. We strive to provide the best possible shopping experience to our customers.
Reply from MyLocalMart
Dear Soujanya, thank you for taking time to review us and giving us a 5 star rating. We are happy that you had a good shopping experience with us. We look forward to serving you in future.
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Reply from MyLocalMart
Hi Kadar, Thank you for taking time to review our website and leaving us a 5 star rating. We are pleased to serve you with our best offerings.
Very good sarvas
April 9, 2024
Reply from MyLocalMart
Hi Balbir, thank you for taking out time to leave us a 5 star review. We will continue to make sure you have the best shopping experience with us.
Very quick delivery 'good value and…
Very quick delivery 'good value and quality,yes 5star &ticks all boxes.
Yes will do recommend 👌
April 7, 2024
Reply from MyLocalMart
Hi Ravindra, it feels great to receive a 5 star rating and a positive feedback from you. Happy to know that you had a prompt delivery. Its always a pleasure to serve you with our best. Thank you for supporting a local business.
Reply from MyLocalMart
Dear Sri, thank you for the 5 star review and the positive feedback. Happy to know that you had a prompt delivery and please continue supporting us. Thank you
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Reply from MyLocalMart
Dear Lakshmibabu, thank you for your order and your valuable feedback. Much appreciated. We are happy that you had a good shopping experience with us. We look forward to serving you in future.
Very good service
April 5, 2024
Reply from MyLocalMart
Dear Somaraja, thank you taking time to leave us a 5 star review and we are pleased to know that you had a good experience shopping with MyLocalMart.co.uk.
Communication
Placed order on Thursday for a Sunday delivery, but no communication about delivery for till Monday.Called them 4 times for an update on delivery time and they had no update about delivery time till 4 pm on Monday.
Eventually delivered the order on Monday at 9PM.
April 5, 2024
Reply from MyLocalMart
Dear SN, thank you for taking time to leave us a feedback. We understand your situation as this is your first order with us and for the Ugadi festival. We do not have delivery on Sunday and as communicated to you the staff were extremely busy sorting out the Ugadi festival orders. As promised, each and every order was successfully delivered on Monday as we cannot disappoint our customers.
The regular delivery is in the evening after 4:pm and we send a text message to the customers about the delivery time slot. We apologise for the late deliver on Monday and this was due to to the festival rush. Please understand and support us. Thank you
EXCELLENT SERIVCE AND PRODUCT
March 28, 2024
Reply from MyLocalMart
Hi Kundan, Thank you for your order and valuable feedback. We are pleased to know that you are happy with our service .
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Updated review
*Update: Thank you so much! I've ordered from GoodOFood again since my first review and wanted to update it. They were good on the extra packet of garlic, and like last time, called and emailed to make sure I received my order okay. Customer service here is very responsive and fantastic, and I really appreciate how much they care about their customers. I will be ordering from them regularly from now on!
I first ordered peeled garlic from goodofood through Amazon, and like other reviews on here, it was very well packaged, and I was happy the garlic was vacuum sealed so it arrived fresh and had a longer shelf life. I decided to order directly from their website this time, and sadly the experience wasn't as great.
Because of the shipping fee, I decided to order 5 bags of peeled garlic, knowing they'd be vacuum sealed so I wouldn't have to go through so much garlic at once. My order was delayed, so I emailed them to inquire. Customer service was responsive and quick, and let me know the reason for the delay, and that it would arrive by this Wednesday (April 10). I was chuffed to receive it today, but unfortunately, 2 out of the 5 bags of garlic that were supposed to be vacuum sealed had air in the bags. They were already starting to go bad, so I quickly had to chop some up and use them for a recipe. The other 3 were fine, luckily.
As these are a kilo per bag, I now have to quickly use up 2 kilos of garlic as they were already going bad when I received them today. I don't know how air got in, or what happened to them, as the other three were still vacuum sealed, but I hope in the future they improve with packaging and shipping.
April 9, 2024
Reply from MyLocalMart
Hi ESH, thank you for taking time to leave us a feedback and review our service. We appreciate your long association with us. We truly appreciate the feedback about the packing and shipping of perishables. We will look into this issue and ensure that you receive only vacuum packed Peeled Garlic in your next order. The Customer Support will also contact you regarding this order. Thanks.
Sincere and very courteous
Sincere and very courteous. I am a very happy customer. They go above and beyond their duty to fulfill customer requirement. I am very happy with their service and price and will recommend to friends and family 10/10.
April 2, 2024
Reply from MyLocalMart
Dear Aravinda, thank you for the 5 star rating and the genuine reviews about our service. We truly value your support and will continue to serve you with our best. Thank you
Vegetables are fresh especially curry…
Vegetables are fresh especially curry and coriander leaves.
April 1, 2024
Reply from MyLocalMart
Dear Jyothi, thank you for the 5 star rating and the positive feedback about MyLocalMart.co.uk. We are happy to know that the products delivered were fresh. Thank you for supporting a local business.
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