MyLocalMart Reviews 

941
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordered a few Indian groceries from MyLocalMart and was really happy with everything. The quality was great, and their customer service was quick to respond when I had a question. Definitely a place... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked in, the ambiance enveloped me in warmth and a rich cultural vibe. The decor was adorned with beautiful Indian art, setting the perfect backdrop for a culinary adventure.... See more

Rated 5 out of 5 stars

All my life, I used in-store shopping for Indian grocery. Being based in Shaftesbury, we do have Indian grocery shops but a bit away from where I live. so tried good food for first time. I am really h... See more

Company replied

Rated 5 out of 5 stars

I highly recommend this wonderful shop. The customer service is incredible! I ordered around 8AM and it was delivered by around 5pm on the same day ( I was expecting 2 working days) The mangoes are s... See more

Company replied

Company details

  1. Food Products Supplier

Written by the company

www.MyLocalMart.co.uk offers high-quality ethnic grocery and household items at VERY competitive price which will not only make you want to buy from us but also stay with us as a regular customer. All this delivered safely to your door. The founders are passionate about providing and promoting products that encourage cooking and healthy lifestyle. We are also committed to offering first class customer service whilst maintaining a competitive price point. We do this by supplier selection and robust supply chain. Having said all this, we are a start-up and fine-tuning the process and making changes every step of the way as we learn from the feedback of our customers. We offer more than 1500 products at this moment and consistently add more products based on the continuous feedback that we receive from our wonderful customers. By ordering with us you are staying local for your grocery needs and supporting local businesses and supply chain. Thank you MISSION At MyLocalMart we tirelessly work to offer an affordable, convenient and a sustainable way to purchase your favourite food, ingredients and household items whilst maintaining impeccable customer service standards. We do this by mastering the various processes from procurement to the last mile delivery and through our people, working effectively. We pride ourselves in promoting cooking and healthy eating through our various products and services for the betterment of the society at large.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

941 reviews

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4.5

All reviews

(941)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Good experience

Good turn round service
Problem with low stocks of some goods

January 7, 2024
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Reply from MyLocalMart

Hi Stephen, Thank you for being a wonderful customer! We value your support and will ensure that the stocks are updated and you find all your requirements on the website.

Rated 5 out of 5 stars

Wide range of products and quick delivery

Good range of quality produce and groceries and easy convenient way to order , quick delivery

December 27, 2023
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Reply from MyLocalMart

Dear Asha, thank you for your order and your valuable feedback. Much appreciated. We are happy that you had a good shopping experience with us. We look forward to serving you in future.

Rated 5 out of 5 stars

Very fast delivery and good packaging

Very fast delivery and good packaging. Quality goods

January 2, 2024
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Reply from MyLocalMart

Dear Chandra, we thank you for your feedback and the five star rating. Its always a pleasure to serve you with our best.

Rated 5 out of 5 stars

All the food items were fresh and well…

All the food items were fresh and well packed

January 1, 2024
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Reply from MyLocalMart

Dear Vivek, thank you for your order and valuable feedback. We are pleased to know that you are happy with our service and our products.

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Rated 5 out of 5 stars

Very pleased that the items were…

Very pleased that the items were received within two days as expected.

Were received in well packaged material and left in place I requested.

January 1, 2024
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Reply from MyLocalMart

Hi Clive, thank you for your order and your valuable feedback. Happy to know that you had a prompt delivery. Its always a pleasure to serve you with our best.

Rated 4 out of 5 stars

I am expecting more range and products

I am expecting more range and products. Any nice buy

December 28, 2023
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Reply from MyLocalMart

Hi Saravanan, thank you for the feedback and the reviews. We will definitely look into increasing the product verities and including more traditional brands on the website. Thank you.

Rated 5 out of 5 stars

Excellent service

December 27, 2023
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Reply from MyLocalMart

Dear Sheesh, thank you for taking time to review our website. We are happy to get the 5 star rating for our services. Thank you

Rated 5 out of 5 stars

Little confusion about collection…

Little confusion about collection service but ordered to be delivered and goods turned up well in time. So many thanks.

December 16, 2023
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Reply from MyLocalMart

Dear Gurmukh, thank you for taking time to leave a 5 star rating about us. For any help relating to collection from the warehouse, please get in touch with us on 01274317178.

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Rated 5 out of 5 stars

VERY FAST DELIVERY AND PRODUCT ORDERED ALL ARE IN GOOD CONDITION

Really recommend Goodofood for Groceries to order,fast delivery with no issues.

December 19, 2023
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Reply from MyLocalMart

Dear Dave, It's always great to see our customers are happy with our services. Our dedicated staff are always trying to keep the customers satisfied. Thank you for the 5 star rating and the positive feedback.

Rated 5 out of 5 stars
MyLocalMart logo

Reply from MyLocalMart

Dear ShreeHari, It's always great to see our customers are happy with our services. Glad to know that you had a good shopping experience with mylocalmart.co.uk. Thank you for the 5 star rating and the positive feedback.

Rated 5 out of 5 stars

Happy Customer here !

Happy Customer here !

Millets ranges that you guys got made my shopping easy at one Stop.

The Quality, Price, Packing and DHL Delivery all are spot on.

Please Keep up the good work with the steady supply of nutritional foods like Millet Grains in UK

Thanks

December 20, 2023
Unprompted review
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Reply from MyLocalMart

Dear Vinoth, we are grateful to you for taking time to review our service and leave a positive feedback about our products. We are striving to reintroduce the millets grains into our customers daily food habits. Thank you for the 5 star rating and your positive words have energised the team. Thank you

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Rated 5 out of 5 stars

On time delivery

On time delivery. Quality of product. Very good customer service. Thanks to bringing all the expected items. Really great service

December 7, 2023
Unprompted review
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Reply from MyLocalMart

Dear Aruna, thank you for taking time to share your reviews about mylocalmart.co.uk. We are happy to recieve the 5 star rating and good to know you had a satisfactory shopping experience with us.

Rated 3 out of 5 stars

The mutton peices were only bones...i…

The mutton peices were only bones...i asked for mixed..but that dosent mean it will be only bones..

December 1, 2023
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Reply from MyLocalMart

Dear Nikita, thank you for taking time to review our products. The fresh meat on the website is sourced on the day of delivery and it reaches you directly from them. We will notify the supplier and make sure the issue is addressed and not repeated in the future. Thank you

Rated 1 out of 5 stars

****STAY AWAY FROM THIS SHOP AT ANY COST*****

STAY AWAY FROM THIS SHOP AT ANY COST, THE WEIGHT ON THE LOOSE ONION WAS LESS BUT THEY REFUNDED THE DIFFERENCE. EXPIRED PRODUCTS OR ONLY 2 MONTHS BEST BEFORE THE DATE TO EXPIRY. 10KG RICE IS LIKE RUBBER NEEDS TO BE SOAKED IN WATER FOR AT LEAST 1 HOUR BEFORE BOILING AND DRAINING TO GET THE BEST RESULT.

November 10, 2023
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Reply from MyLocalMart

Dear Luxmi, thank you for your review. We are sorry to hear of your recent experience and would like to assure you that we value each and every customer and the team will look to improve the services.
Please note that whilst we strive hard to ensure availability of the perishables, it is very much dependant on our suppliers and freshness. If we cannot supply you with a quality product a refund will be processed automatically.
Every year in the UK over 7 million tonnes of food is thrown away, many which are past its BBD but would still be perfectly good to eat. We want to do our bit to reduce food wastage. The product title clearly mentions the BBD and our customers are at complete liberty to make their shopping choices.
We have noted the feedback regarding the rice and the supplier will be notified regarding this. Thank you.
We look forward to serving you better in the future. Have a good day.

Rated 5 out of 5 stars

Good service

December 1, 2023
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Reply from MyLocalMart

Hi Dhana, I m so pleased to hear you find our store useful. We value your support and will ensure that we provide you the best of our service.

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Rated 5 out of 5 stars

on time delivery

on time delivery, quality of the product purchased

November 28, 2023
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Reply from MyLocalMart

Hi Yuvaraj. Thank you for the 5 star rating and the positive feedback. We are glad to know that you are satisfied with the service and quality of our products. Thank you and looking forward to serving you better in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service, can't recommend enough, owner even call me to get my feedback and any recommendations if I have for improvements.I will be regular customer as they value what they do.

November 28, 2023
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Reply from MyLocalMart

Dear Manoj, It feels wonderful to recieve a 5 star review from you. Thanks. Happy to know that you found the store useful. We look forward to serving you in future and will keep up the best service.

Rated 4 out of 5 stars

I wasn’t aware that best before use…

I wasn’t aware that best before use products were sold n hence on discount. I wouldn’t probably want to see that or buy that. Also, one of the items was missing and was notified to the team, however no action so far.

November 21, 2023
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Reply from MyLocalMart

Dear Sreela, thank you for taking time out to review our website. We have Clearance products on the website at lower price with the intention of reducing food wastage. We look forward to addressing the queries of our customers and the customer support will contact you at the earliest. Thank you

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