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My London Transfer Reviews 

202
•
TrustScore 4.5 out of 5

4.5

Taxi Service
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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional drivers for being polite, punctual, and extremely helpful with luggage or accessibility needs. Travelers also appreciate the clean vehicles, comfortable rides, and smooth journeys to and from the airport. People often highlight how responsive and reliable the service is for airport transfers. Some reviewers were not happy with punctuality, mentioning instances where drivers arrived late or failed to show up completely. A few other people also felt that communication regarding ride details needed improvement. Additionally, some customers noted problems with child seat provisions and safety equipment during their trips.

What people talk about most

Service

People report high satisfaction with service, noting that drivers are consistently punctual, professional,... See more

Staff

Users describe positive interactions with staff, frequently highlighting the punctuality, politeness, and... See more

Delivery service

Consumers find delivery service to be unpredictable, as experiences vary significantly. While many reviewers... See more

Location

Customers had mixed feelings regarding the location and pickup logistics. While some reviewers praised... See more

Price

Reviewers express mixed feelings regarding pricing, with some consumers reporting great value and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

تجربة ممتازة الحجز عن طريق الموقع الانتظار في مطار هيثرو امام مقهى كوستا التواصل كان ممتاز الدفع عن طريق الانترنت DOJO وهي منصة دفع آمنة. سرعة الاستجابة من خلال التواصل في الواتس ا... See more

Rated 5 out of 5 stars

This wasn’t the first time I get the service with my London Transfer, they are very reliable especially with airport transfers. You land and find all details with your driver who is tracking your flig... See more

Rated 5 out of 5 stars

Couldn't fault them at all. Our drivers were extremely helpful as i am in a wheelchair. Great communication leading up to the arrival times. Always kept us updated on how far away they were. Both taxi... See more

Rated 5 out of 5 stars

I was very nervous about arriving at Heathrow and travelling across London for an appointment - Naveed and the team at My London Transfer were fantastic, and I will definitely use their services next... See more

Company details

  1. Taxi Service
  2. also in
  3. Airport
  4. Airport Shuttle Service
  5. Minibus Taxi Service
  6. Tour Operator
  7. Transportation Service

Written by the company

Reliable Airport Transfers: My London Transfers specializes in dependable airport transportation in London. Tailored for Air Travel: We focus on seamless airport pickups and drop-offs, ensuring a stress-free travel experience. Professional Chauffeurs: Our service boasts skilled chauffeurs providing prompt and courteous transfers. Customer-Centric Approach: We prioritize customer satisfaction, offering hassle-free and efficient airport transfers. Convenient Booking: Enjoy the ease of booking in advance for timely and personalized airport transport solutions

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

202 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(202)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything is fine

Everything is fine. The driver was punctual at the airport, the instructions regarding where to meet were very clear, and the car was neat and clean. The driver was very pleasant and friendly. So, 10/10 stars.

January 5, 2026
Unprompted review
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Rated 5 out of 5 stars

I would like to review both experiences…

I would like to review both experiences we had with this agency, both when we were picked up at the airport and when we were taken back.

The first experience, with the driver Muhammad Aamir, was simply fantastic. He immediately helped us with our luggage, loading it into the trunk, and kept us company throughout the entire journey. He was very friendly and talkative: he chatted with us, recommended places to visit, and shared stories about himself and his family. He even told us that we are a beautiful couple, that we should get married and have children 😂 and that I should propose to my girlfriend 😂. Truly a great person — funny, easygoing, polite, kind, and always smiling.

The second experience, the return trip to the airport, was with the driver MD Oliur and was different but still very positive. He was much quieter and less talkative, so he didn’t keep us company during the ride, but he was absolutely professional. He helped us with the luggage, got us to the airport on time, and was kind and smiling, even though he was more focused on his work.

Overall, a reliable and professional service with polite and helpful drivers. Highly recommended!

December 29, 2025
Unprompted review
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