Lunavia Reviews 

Reply from Lunavia

Jul 22, 2026

Hi Kent,

Thank you so much for the 5-star review! We’re so glad to hear that Mori provided another great phone support experience for you this morning—he’ll be thrilled to know his help made such a positive impression again.

It’s always a pleasure assisting you, and we’re fully committed to making sure you continue to have top-tier support every time you reach out.

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 22, 2026

Hi Anthony,

Thank you for reaching out to us.

We are so sorry for the confusion and frustration regarding your order. We completely understand your concern, and we want to assure you that we are here to make things right.

To resolve this for you, we have processed a full refund for the unwanted product and confirmed that your subscription has been completely cancelled—you will not be charged again.

Additionally, we will be reaching out to you directly via email to provide further assistance. If the order is currently in transit, there is no need to return it once it arrives—you can keep it to save you any further hassle!

If you need any additional assistance in the meantime, please don’t hesitate to reach out to us at wecare@mylunavia.com.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 22, 2026

Hi Frances,

Thank you so much for sharing your feedback! We’re thrilled to hear that Michelle was able to guide you through the process with care and patience—she’ll be delighted to know her support made a difference.

It’s wonderful that you’re already seeing healthier progress with your nails! Nail recovery is definitely a journey, but your consistency will pay off, and we’re confident you’ll keep seeing great improvements.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 21, 2026

Hi Kevin,

Thank you for reaching out and sharing your feedback.

We are so sorry to hear about your experience on the call and the frustration regarding your refund and shipment. This is certainly not the level of service we aim to provide, and we completely understand why you feel upset. We want to make this right and ensure your refund is handled properly.

To help us resolve this for you as quickly as possible, we’ve sent a request for more information via Trustpilot, as we were unable to locate your account with the details provided. Please feel free to reply there or reach out to us directly at wecare@mylunavia.com with your order details.

We’re here to help and committed to ensuring this is resolved for you smoothly.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 21, 2026

i Linda,

Thank you so much for taking the time to share your review on Trustpilot!

We completely understand how exhausting and frustrating it is to try product after product over the years with little to show for it. That's why hearing about the significant progress your husband is seeing on his second pen means everything to us! Sticking with a daily routine takes real commitment, but with your dedication and consistency, you can feel completely confident that you are on the right path toward those clear, healthy results you both want.

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 21, 2026

Hi Troy,

Thank you so much for taking the time to leave us a 5-star review on Trustpilot!

We’re so glad to hear that you’re finding the product both great and easy to use. Clear, healthy nail recovery takes consistency, so having a routine that feels effortless makes all the difference! Please rest assured that we’re right here with you every step of the way, fully dedicated to making sure you get the best possible results.

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 21, 2026

Hi Dawn,

Thank you so much for sharing your 5-star review on Trustpilot!

We’re thrilled to hear that you’re already seeing positive color changes in your nails as you start your 3rd pen! We completely understand how frustrating it is when it feels like product is getting wasted in the cap or trapped at the bottom, especially when you want every last drop working for you. Please rest assured that our design team is actively looking into ways to make the pen mechanism more efficient. In the meantime, we want to make sure you get full value from your pens—our team would be happy to help make things right for you regarding those lost bits!

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 21, 2026

Hi Terry,

Thank you so much for taking the time to share your 5-star review on Trustpilot!

We know firsthand how much patience and effort it takes to clear up toenail fungus, and we truly respect the hard work you’re putting into your routine. We’re so glad Francine was able to give you clarity and ensure you’re on the best path forward—we’ll certainly let her know how much her support meant to you! Sticking with a treatment takes real commitment, but with your dedication and the right regimen in place, we’re confident you’re set up for success.

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 21, 2026

Hi James,

Thank you so much for leaving us a 5-star review on Trustpilot!

You nailed it—patience and daily consistency truly are everything when it comes to healthy nail growth. Seeing a 70% clearance across both feet in just 3.5 months is fantastic progress, and we’re thrilled to hear how smooth your ordering experience was! We know it takes real dedication to stick with a daily routine, but you’re so close to the finish line, and we’re confident you’ll see those nails clear up fully as you keep at it.

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 21, 2026

Hi Ric,

Thank you so much for sharing your 5-star review on Trustpilot!

Navigating treatment options can sometimes feel uncertain, so we’re so glad Nurse Junie was able to share her expertise and give you the guidance you needed. We’ll be sure to pass your compliments along to her! Having expert support makes all the difference, and we’re completely confident that you’re in great hands as you move forward with your routine.

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 20, 2026

Hey David,

Thank you for trusting us with your daughter's nail care! Choosing a natural route over prescription options can feel like a leap of faith, so we completely understand the desire for steady, safe results. You are spot on—it is a slow, testing process because toenails take their sweet time growing out. However, seeing that new nail come in clear, straight, and healthy is the ultimate proof that your diligent routine of keeping it clean and trimmed is working beautifully. We are completely confident that keeping up this excellent maintenance will get her the fully restored nail she deserves.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 21, 2026

Hi Cherie,

Thank you so much for leaving us a 5-star review on Trustpilot!

We know how important it is to feel fully informed when starting a nail care routine, so we’re delighted that Raych took the time to explain everything clearly and set you up for success. We’ll be sure to pass your kind words along to her! Knowing you have a clear plan and the right products gives us complete confidence in your journey ahead. With daily consistency, you're well on your way to great results!

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 21, 2026

Hi Cindy,

Thank you so much for sharing your 5-star review on Trustpilot!

Starting a new treatment journey can feel overwhelming, so we’re absolutely thrilled that Francine was able to provide the patient, kind, and supportive guidance you needed. We’ll be sure to pass along your sweet words to her! Knowing you feel genuinely prepared and motivated to take this step gives us so much confidence in the great progress ahead for you. Consistency is key, and we’re right here cheering you on!

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 20, 2026

Hey Kelly,

Thank you so much for sharing your progress with us! We completely understand how exhausting it is to deal with stubborn nail fungus, so hearing that your coloring is already changing and getting lighter after just one month is incredible news. Seeing those early shifts takes a lot of patience, but it is a fantastic sign that the formula is doing its job. We're also so glad to hear the pen is making your routine much easier than those messy liquids! Big toenails grow incredibly slow, but your hopeful outlook and consistency are exactly what will get you across the finish line. We are completely confident that you're on the right track as you head into month two!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 20, 2026

Hey Ann,

Thank you so much for sharing your journey with us! We completely understand that wishing the fungus was already 100% gone after 5 months of dedicated effort is totally natural—stubborn nail issues require an incredible amount of patience. However, seeing a significant improvement in both color and thickness on your big toes is a massive win! Big toenails grow notoriously slow, but your commitment to that morning and night routine is exactly what makes the difference. We are completely confident that your amazing consistency will keep driving those results until your nails are fully cleared up.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Updated Jul 20, 2026

Hey Jim,

Thank you so much for giving a shout-out to Raych! We completely understand that dealing with nail fungus can be frustrating and confusing when you don't know the root cause. It's an exhausting guessing game, which is why we believe that understanding why it happens is half the battle. We are so glad Raych could break down the causes and treatment with the clarity you deserved. With that knowledge in hand, we are completely confident you have exactly what it takes to get the best possible results.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 20, 2026

Hey Rene,

Thank you so much for sharing your honest experience with us! We completely understand how frustrating it is to look back and wish you had this solution 20 years ago—dealing with stubborn toenail issues for decades is an incredibly long and exhausting journey. While toenails naturally take a lot of time to grow out and fully clear up, we are so incredibly proud that Lunavia is finally making a real difference for you. Your patience is going to pay off, and we are completely confident that your consistency will keep pushing those results forward!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 20, 2026

Hey Dan,

Thank you so much for taking the time to share your experience with Joice! We completely understand how overwhelming it can be to navigate all the information out there, so having doubts or questions is totally natural. We are so glad Joice could step in with the patience and detail you deserved to clear up the fog. She genuinely cares about getting you on the exact right track, and we are completely confident that with her guidance and your new program, you are set up for absolute success.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 20, 2026

Hi there,

Thank you so much for sharing this incredible milestone! We completely understand how terrifying and stressful it is to watch a cracked, lifted toenail and think it's permanently ruined. It's an awful feeling, but hearing that our Antifungal Pen completely stepped in and saved your toe nail is the absolute best news ever. We are so proud to have earned your trust, and it means the world to us that you're already recommending it to your family and friends!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

Jul 20, 2026

Hi there,

Thank you so much for sharing this! We know exactly how incredibly exhausting and frustrating it is to pour time, money, and hope into products that promise the world but deliver absolutely nothing. Hearing that Lunavia is the first thing that actually worked for you is the ultimate compliment, and we are absolutely thrilled to have earned that trust. We are completely confident that with continued consistency, your results are only going to get better from here.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team