My Motor World Reviews 

2,629
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 842 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive pricing and excellent service provided. Many people appreciate the efficiency and reliability, often highlighting quick dispatch and prompt delivery of their orders. The company is often recommended for its positive overall experience. However, some people were dissatisfied with aspects of the delivery service, experiencing significant delays or non-delivery of items. Some reviewers also noted receiving incorrect parts or products that were not as described. Additionally, a few customers raised concerns about packaging quality, with some items arriving damaged or in flimsy boxes, sometimes due to courier handling.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast and prompt delivery,... See more

Product

Reviewers mention ambiguous feedback about product quality and accuracy. Many customers praise the great... See more

Order

Clients share ambiguous opinions on order, with many reviewers expressing satisfaction with the ease of... See more

Price

Reviewers highlight positive aspects of price, with many customers finding excellent and competitive pricing,... See more

Service

Consumers find service to be positive, with many reviewers praising the great, quick, and efficient service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good price and quick delivery. Supplied with the wrong oil filter but not the fault of My Motor World - bizarrely Bosh make two different oil filters with the same part number! My Motor World were v... See more

Rated 5 out of 5 stars

We ordered a car battery from you in January , it was the wrong fitting for my car , last week phoned on the off chance that you might swop for another one , lady I spoke to was a lovely lady Remi... See more

Rated 5 out of 5 stars

I've used my motor world 3-4 times and I've had no problems. If you order for next day delivery you get next day delivery. I like that if you're a member you can earn points and if you save enough you... See more

Rated 5 out of 5 stars

I didn’t know the reference number of the colour of my car and I went onto My Motor World website and they gave me the number. The other websites wouldn’t give me the number but took me to the colour... See more


Company details

  1. Car Accessories Store
  2. Auto Accessories Wholesaler
  3. Auto Parts Store
  4. Car Battery Store

Written by the company

My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(2,629)

835 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good prices

Very good prices, and good service. I was upgraded on brake discs when the ones ordered were not available at no extra cost.

May 2, 2026
Unprompted review
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Rated 2 out of 5 stars

faulty part . . . but fast service

fast service, but the part was faulty. I bought a throttle for an Audi A3. It was installed and then I started to get error messages and was told by the garage that the part was faulty. However, since it was used, there is no refund policy. £134 . . . for a faulty part.

April 30, 2026
Unprompted review
My Motor World logo

Reply from My Motor World

Sorry to hear about this experience.

If a throttle body has been fitted and is then found to be causing fault codes, we’d usually need to look at it under our warranty/faulty parts process rather than a standard return, even if it has been used. These situations are handled case-by-case and we’d need to check the order details and any diagnostic evidence from the garage.

If you can share your order number, we can get this reviewed properly and advise on the best next step.

Rated 5 out of 5 stars

Ordering is easy

Ordering is easy, items are dispatched quickly, usually the same day and delivery is quick. Plus the prices are good and the range of products is excellent. Never had a problem with My Motor World, I will continue to keep using them.

April 29, 2026
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Rated 1 out of 5 stars

Ordered from you delivery said Thursday…

Ordered from you delivery said Thursday 30thApril. Now 4thMay and still have not received my delivery. Update finally received my delivery 12th May. Very poor customer service.

April 29, 2026
Unprompted review
My Motor World logo

Reply from My Motor World

Sorry to hear your order didn’t arrive on the expected delivery date and that it was ultimately delayed until 12th May.

We completely understand how frustrating this is, especially when the original estimate was 30th April. While the delay was outside of our direct control and down to the courier network, we appreciate that this doesn’t change the inconvenience caused.

Thank you for your feedback – we’re sorry for the poor experience on this occasion.

Rated 1 out of 5 stars

I ordered oil for my car put the reg…

I ordered oil for my car put the reg number in which sound my car and told me what oil I need I ordered it then found out it was the totally wrong oil

May 4, 2026
Unprompted review
My Motor World logo

Reply from My Motor World

Sorry to hear this.

Our registration lookup is designed to suggest the correct specification for your vehicle, but occasionally there can be multiple engine variants which can lead to an incorrect recommendation.

Please share your order number and vehicle registration and we’ll look into this straight away and get the correct oil confirmed for you, along with arranging a return or replacement if needed.

Rated 4 out of 5 stars

Good

Great product at a competitive price.
The only downside was the delivery time as it was two days later than expected due date.

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Positive experience

My first experience with this company was extremely positive. They had what I wanted in stock and delivered it very quickly. I will certainly consider using them again.

April 29, 2026
Unprompted review
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Rated 5 out of 5 stars

We ordered a car battery from you in…

We ordered a car battery from you in January , it was the wrong fitting for my car , last week phoned on the off chance that you might swop for another one , lady I spoke to was a lovely lady Remi who processed a refund which was paid back into my account the same day , since then ordered correct one and was delivered within 2 Days , thank you for a great service
Peter Ward

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

Sent the wrong battery, didn’t refund

Ordered a car battery on 9 January for £99. Delivery took 3 days despite being advertised as next day.

The battery supplied was not compatible with my vehicle (not start-stop). The model sent also appeared to retail for around £75 on their website, despite me paying £99.

I arranged a return through the retailer and the battery was collected on 20 January. Despite this, I did not receive a refund and was repeatedly told to wait 14 days with no further updates.

After several weeks with no resolution, I had to raise a chargeback through my bank.

The refund was only received on 29 April, over 3 months after the return.

Based on my experience, I would not recommend.

January 9, 2026
Unprompted review
My Motor World logo

Reply from My Motor World

Thank you for taking the time to leave your feedback, and we’re sorry for the experience you’ve described.

We regret that the incorrect battery was supplied and that the initial delivery did not meet the next-day service expectation. We also understand your frustration regarding the return and the delay in receiving your refund. While the return was ultimately processed and refunded, it is clear that the time taken fell well below the standard we aim to provide, and we appreciate how inconvenient this would have been.

We are also sorry for the lack of clear updates during the process. Communication should have been more proactive so you weren’t left waiting for resolution or needing to escalate through your bank.

Your comments have been passed on for review with the relevant teams so we can improve both our fitment checking and after-sales handling.

We appreciate you sharing your experience, even though it fell short of expectations.

Rated 5 out of 5 stars

I recently purchased a few items from…

I recently purchased a few items from My Motor World again, and just like before, the service was outstanding. From placing the order to receiving the delivery, everything was handled quickly and efficiently. Their fast delivery and overall reliability really set them apart—highly recommended.

April 24, 2026
Unprompted review
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