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MyNextMattress.co.uk Reviews 

5,964
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is completely straightforward, and the delivery service is exceptionally prompt. Many buyers are also extremely happy with the lasting quality, firm support, and overall comfort of the mattresses they purchased. Furthermore, the staff and the delivery teams are consistently described as very friendly, professional, and helpful during room setup. However, some customers also noted frustrating issues with receiving incorrect item sizes or missing parts upon arrival. A few reviewers experienced occasional delivery delays or found the subsequent communication regarding replacements to be quite difficult.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive on... See more

Product

Users describe positive interactions with product, noting that mattresses are very comfortable and well made.... See more

Staff

Clients share positive opinions on staff, noting that customer service representatives and delivery teams are... See more

Service

Reviewers mention positive feedback about service, highlighting a straightforward and professional... See more

Order

Customers had positive experiences with order, highlighting that the overall ordering process was quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company to deal with, kept up to date regarding delivery and when my free pillows didn’t arrive with the mattress my email was promptly replied to. My pillows arrived via post within a couple o... See more

Rated 5 out of 5 stars

Hypnos Ortho Select Mattress, superking. Greatest service experience I had for last 10 years. Just quick and easy, very professional! That type of service we are all looking for, especially when spen... See more

Rated 5 out of 5 stars

I have waited 2 months to post this review, as seems pointless to offer thoughts when you haven't sampled the product? fantastic!!!! Service and comms from the company was excellent. some wait f... See more

Rated 5 out of 5 stars

Easy to use website. Really helpful customer service. Fast and efficient. Easy to choose a delivery date which suited, and good contact for delivery date/times (delivery was also free). Shout out to t... See more



Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store

About MyNextMattress.co.uk

Written by the company

Online since 2005, we’ve built years of experience in the bedding industry and, trusted by thousands of customers across the country, have earned a reputation as one of the UK's most reliable online mattress retailers.

We offer expert guidance, exceptional quality, and outstanding value, with a carefully selected range that includes memory foam, pocket-sprung, orthopaedic, and hybrid mattresses, as well as divan beds, bed frames, and bedroom essentials.

Buying mattresses and beds at MyNextMattress is safe, convenient, and hassle-free. We provide:

Secure Online Shopping
We use secure SSL payment systems and trusted gateways, ensuring your personal details are protected every step of the way.

Customer Service by Trusted Experts
Our team of mattress specialists is on hand to guide you to the right choice. Contact us online or by phone on 0116 274 75 45.

Leading Brands at Best Prices
We are official partners and retailers of top mattress and bed brands, including Hypnos, Vispring, Sealy, and more. This ensures you receive premium sleep solutions at competitive prices, complete with official manufacturer warranties. Looking for award-winning mattresses? You’ll find them at MyNextMattress.

Fast & Reliable Delivery
We offer next-day UK delivery on selected products, with flexible options including weekend and free two-person service. Your mattress will be delivered to the room of your choice, unpacked, and tracked online for convenience.

Sleep Trial
Enjoy a risk-free sleep trial on all our mattresses and beds. If you’re not completely satisfied, you can swap your mattress for any other mattress on our website.

Price Match Guarantee
We promise the best prices on all our products. If you find the same item cheaper elsewhere, we’ll match the price so you never overpay.


View Our Mattress Range
View Our Top Brands
View Our Hypnos Mattress Range
View Our Vispring Mattress Range
Sleep Trial Information

Sleep Trial

Written by the company

Try in the comfort of your own home!
Our mattress Sleep Trial gives you the time to try your new mattress in the comfort of your own home before deciding to keep it or swap for another mattress! Simply purchase a mattress protector at the time of ordering your mattress - which we often give as a free gift - and you'll have at least 60 nights to try the mattress. Some brands, like Emma, Simba, Nectar and Origin, all carry longer trial periods!

Our Price Promise!

We'll always be the best price.

In the unlikely event that you find a price better than ours, worry not - we will beat it!

If you find a price better than ours, we will beat it by £5. This promise extends from pre-ordering right up to signing for your delivery!

We spend a great deal of time and effort watching our competitors prices and pride ourselves on being the most competitive online.

Therefore, if you don’t have the time to hunt around for the best price, order with us and we will honour our price match promise until you have taken delivery of your new bed or mattress. This leaves you safe in the knowledge that you will take delivery as fast as possible, for the lowest price possible!

Contact info

Promotion box for MyNextMattress.co.uk

Mattress Sale Now On!

Additional discounts and free gifts! Ends soon!

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(5,964)

396 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived promptly on the hottest day of…

Right from being in the showroom to the bed arriving, such a smooth and straight forward transaction. Arrived promptly on the hottest day of the year, explained before starting and got the job done quickly. straightforward, and a great job. This is our second bed from them.

June 26, 2026
Unprompted review
Rated 4 out of 5 stars

Easy to order and only about a week for…

Easy to order and only about a week for delivery. Didn't think much to the delivery men.
Bit bolshy, could barely understand what they were saying and argued with me when I told them I had paid for unpacking, disposal and taking away the packaging they argued with me. I checked my order and could see I had paid for both services and they just huffed and puffed about it as if they were doing me a favour.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

From choosing the mattress to delivery…

From choosing the mattress to delivery no problems at all ,2 nice gentlman delivered very respectful first class job .took the old mattress to.would highly recomend .snd to finish this is the next day after sleeping on it .i can tell you it was the best night sleep ever tyvm

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Professional, prompt and helpful from start to finish. Very pleased I will be using this company again and recommending anyone I hear needs good bed and mattress.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, speedy delivery, great mattress, ordered a second one for my son

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my new mattress

Very happy with my new mattress. It's very soft and comfortable. Ordering was easy and the mattress was delivered quickly. One happy customer - thank you My Next Mattress.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

We are now proud owners of a Harrison…

We are now proud owners of a Harrison Spink Belvoir 6750 mattress which is the perfect level of firmness. Deeper than previous mattresses but that has added to our comfort. Highly recommend this ant the company.

June 16, 2026
Unprompted review
Rated 4 out of 5 stars

Delivery was great and the delivery…

Delivery was great and the delivery drivers kept me up to date with time of delivery. . The reason for a four star is that officially they stated my mattress was not in stock, but eventually replied that it was and it was an error. I appreciate the honesty but this gave me stress for a little while, as I ordered my bed base from someone else and I was going to be without a bed base for a week or so. Anyway it was delivered on time and mattress is great . So all good 😊

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

I have waited 2 months to post this…

I have waited 2 months to post this review, as seems pointless to offer thoughts when you haven't sampled the product?
fantastic!!!!
Service and comms from the company was excellent. some wait for delivery, but contractors were helpful and old mattress removed
Silentnight: thank you, you have transformed our rest and reduced our aches and pains. Confidently report that for us, this is the best (of several) mattress we have ever used. firm support, yes, but we still "sink in" pleasurably. One back and one side sleeper, and suits us both.
Aeyla pillows added later; also very pleased.

Cannot fault MyNext Mattress on service or price; recommended, thank you

March 27, 2026
Rated 3 out of 5 stars

Mattress topper was not in stock and…

Mattress topper was not in stock and will have wait, even if was showing on their web as being so. However as a caveat they did contact me by telephone straight away to explain the situation and apologised for the inconvenience.

May 27, 2026
MyNextMattress.co.uk logo

Reply from MyNextMattress.co.uk

We're sorry about that, Dawn.
We had a glitch in our barcode system, which is resolved now, but we apologise for the delay.
MNM

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