NinjaTech AI Reviews 

208
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the artificial intelligence for its powerful capabilities and extensive features, often outperforming competitors in coding and development tasks. Many find the AI a valuable tool for diverse projects, appreciating continuous updates and positive subscription value. However, some people were dissatisfied with aspects of the user experience and app functionality. Reviewers noted the AI sometimes produced errors, failed tasks, or had limitations in advanced scenarios, requiring external tools for artistic control. Additionally, several customers expressed concerns regarding recent credit-based pricing model changes, finding them unclear and leading to unpredictable costs.

What people talk about most

User experience

Users describe ambiguous interactions with user experience, with some expressing significant frustration... See more

Artificial intelligence

Clients share positive opinions on artificial intelligence, with many reviewers finding it to be a powerful... See more

Subscription

Consumers find subscriptions to be highly beneficial, with many expressing delight over features like chatbot... See more

Website

Customers consistently note positive experiences with website development and functionality, with many... See more

Application

Reviewers highlight ambiguous aspects of the app, with some finding it very useful for developing various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I believe this AI is the final stop for your daily driver. I've used every AI under the sun—hosted my own LLMs, paid hundreds a month for other premium tools—but Ninja is unlike anything else. It... See more

Company replied

Rated 5 out of 5 stars

Ninja is my second experience in beginning AI work. I tried Claude and as a rookie, I thought it was me that could not ask the correct questions for what I wanted to accomplish. Then Ninja AI was rec... See more

Company replied

Rated 5 out of 5 stars

I was skeptical at first as the service is mostly pay walled. However, after actually signing up, I found both the product and the support to be excellent. Super Ninja works much better than I expe... See more

Company replied

Rated 5 out of 5 stars

Been using myninja since the past year. They have really upped their game and are the most affordable among pretty much any competitor. No clue why they aren't super big like Claude or ChatGPT but the... See more

Company replied


Company details

  1. Software Company

About NinjaTech AI

Written by the company

Ninja AI combines the best AI agents and models in the world under one affordable, monthly subscription.

Ninja can help you accomplish more everyday, including, research, writing, file analysis, image generation, code generation, and meeting scheduling.

Get access to the best AI models from Meta, OpenAI, Anthropic, Google, and more. Choose the models you want to use for each tasks, and easily compare answers across them.

Built on next-gen hardware from our partnership with AWS, we're able to keep our costs low, allowing us to offer industry-leading prices to our customers. You can enjoy unlimited tasks starting from as low as $5/month.

Learn more about Ninja: ninjatech.ai

Try Ninja for free: myninja.ai


Contact info

3.6

Average

TrustScore 3.5 out of 5

208 reviews

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Replied to 81% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(208)

31 reviews in the last 12 months

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Rated 3 out of 5 stars

They improved and made things a lot better

so I was going to come back and give these guys 5 stars but a little bit annoyed at there reply, there lie saying I sent two wrong email address is incorrect.

So they did finally reach out after this review and offer the refund but they have made some updates now making the platform better, there deep research, think options sell them selves and I find my self using that more then Claude. After Claudes recent update and them basically wanting everyone to pay £200 a month I gave Ninja AI a run for it's money and honestly it's better, I'm loving it now. It does struggle a bit with long chats and it would be nice to set preferences but it's well worth the money. Then with there video integration too 10/10 I feel this is the new go to AI system.

They have made is easier to pick a AI to use, right now I'm using Claude on there system but Ninja AIs own AI in all honesty isn't bad at all and the ability to switch back and forth in one chat I love.

The only one thing I will say needs improving is there storage, on the side bar you see every chat, so say I'm in a chat every time I do a prompt it lists at the side and it can get long and it really needs projects something to keep things neat.

Give it a try though, I've recommended this to a few guys I know and there has been no complaints, keep it up Ninja AI

April 1, 2025
Unprompted review
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Reply from NinjaTech AI

Dear Simon, we apologize for the frustration caused to you.
We thought having a few days to check our the platform and get a refund if not satisfied was good news, but we see now that it didn't work out as planned.
We located your subscription finally, under a different email than the 2 emails provided by you in our Support chats. We'd be happy to issue a refund and will send you a follow up message via the Support chat, if that's okay.
We also found a solution for the platform reverting to the Ninja model (instead of Claude) if you are interested :)
Again, apologies for any frustration caused by our back and forth chat in Support.

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Rated 4 out of 5 stars
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Reply from NinjaTech AI

Thanks for your review, Sebastián. Our development team would be very interested in hearing your feedback on what we can improve: please send your ideas to support@ninjatech.ai - we'd be happy to hear form you!

Rated 5 out of 5 stars

Easy & Fun to Use

Ninja is easy to use and very informative. It works quick and efficiently. I enjoy using it very much.

February 25, 2025
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Reply from NinjaTech AI

Wonderful! Thank you for sharing your feedback, Lori! We are releasing new and exciting features this month - we hope you will enjoy using them, too!

Rated 5 out of 5 stars
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Reply from NinjaTech AI

Thanks for taking the time to share your feedback, Jim. We'd be eager to hear your ideas for future improvements: please reach out to us at Support@ninjatech.ai. Thanks again!

Rated 5 out of 5 stars

Ninja helps me with 💯 of the tasks I…

Ninja helps me with 💯 of the tasks I ask for I call it my personal assistant and I appreciate the job done when ninja was created for us

March 11, 2025
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Reply from NinjaTech AI

Thank you for letting us know, Ana. We are so happy to hear you are more productive with Ninja's assistance!

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Rated 5 out of 5 stars

One of the most complete AI platform I…

One of the most complete AI platform I ever tried. It works perfectly, it is quite fast and it offers the amazing Flux Pro 1.1, which is quite an unique for these services. So, super good. I would like to see a search option for the previous chat, that is missing so far, but they are adding features every second week, so I bet it will be there too.

February 15, 2025
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Reply from NinjaTech AI

Thanks Mattia, we'll pass your request for a search option onto the product team.

Rated 3 out of 5 stars

We use Ninja for deep research projects…

We use Ninja for deep research projects which it performs quite well. Some of the issues we've had are with the model not "remembering." Even if you've given the project a name and a code, it seems like you are starting over if the project isn't completed immediately. The other is that with the smart logic and the user and assistant offering suggested next steps, these are not paths we want to follow, so keeping it focused on the task at hand is difficult at times. I'll be the first to admit that I might be providing incomplete prompts or not being specific in my requests. We are a small firm that is embracing AI and have a lot to learn.

February 6, 2025
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Reply from NinjaTech AI

Thanks for your feedback, Eddie. You'll be happy to hear we're releasing Deep Research 2.0 in the coming days and it's a very impressive upgrade to our research capabilities. Our team has also been hard at work upgrading our context (memory) function.

If you're ever interested, our support team is always happy to provide assistance making the most of our platform, you can reach them at support@ninjatech.ai.

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Rated 4 out of 5 stars

Excellent and cheap with all the most…

Excellent and cheap with all the most recent to available. Interface a little confused, it should be possible to delete and catalog the queries

February 6, 2025
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Reply from NinjaTech AI

Hi Davide, we're releasing the ability to delete tasks/queries later today. We'll be launching the ability to save your favourite prompts in the near future as well.

Rated 1 out of 5 stars

Just finished my 6 tasks and not 1 was…

Just finished my 6 tasks and not 1 was a smidgeon close to what i asked. Its junk.

Reached out. They let me use 2.0 for 1 week and 3 days in i deleted it. Anything with the Gemini platform is biased when it comes to information and Ninja's platform coukdnt handle simple generation commands, whether information gathering or picture making.

March 4, 2025
Unprompted review
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Reply from NinjaTech AI

Hi Jacob, please reach out to our support team, they would be happy to help you get the best results, support@ninjatech.ai

Rated 1 out of 5 stars

A complete waste of time

I've been using it for 1 month, and I have never seen so many errors in my life! I'm a python developer and even my grandma could write better codes and make less errors. A complete waste of my time. It doesn't even know how to apply indentations :)

February 28, 2025
Unprompted review
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Reply from NinjaTech AI

Hi Rocky, our team would be happy to work with you to help you get the best output from Ninja. You can contact them at support@ninjatech.ai

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Rated 1 out of 5 stars

Disappointing Performance and Unresponsive Support

My experience with Ninja AI has been significantly below expectations. I subscribed with the hope of utilizing its coding capabilities, specifically for generating Visual Basic code for candlestick charts. However, the AI repeatedly failed to produce functional code for this basic task.

I contacted support multiple times to address this issue, providing detailed examples of the AI's shortcomings. I even offered to share my conversation logs with the Ninja AI as evidence of its inadequate performance. Unfortunately, the response time from support has been excessively long, and despite my offers to provide evidence, I have received no meaningful resolution.

This combination of poor AI performance and unresponsive support has led to a highly frustrating experience. I cannot recommend Ninja AI based on my interactions. Prospective users should be aware of the potential for lengthy support delays and the AI's inconsistent coding abilities.

February 15, 2025
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Reply from NinjaTech AI

Hi Shaheed, sorry to hear about your disappointing experience. Our support team does their best, but responses can sometimes be delayed due to periodic high increases in request volume.

We've recently launched our new SuperAgent-R reasoning model that's excellent for advanced coding, highly recommended for your coding projects. You can also leave feedback directly for our product team on this form: https://www.ninjatech.ai/product-feedback

Rated 1 out of 5 stars

support button does not work

support button does not work, you are not able to feed new chats from other chats ( in order to keep the idea between different conversations, like chtagpt does), the superagent turbo something it does not collect the entire question (it's a little bit difficult to explain)...I'm googling by using "myninja.ai"where to find the support channel/mail even I sent a Linkedin message and nothing...guys as the other comment good idea but no right for offering to the public. (I'm a Standard user). I'm a little bit disappointed cos I'll back to my free tier chatgpt account, that works better that yours Standard tier.

February 26, 2025
Unprompted review
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Reply from NinjaTech AI

Please reach out to our support team at support@ninjatech.ai

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Rated 1 out of 5 stars

Horrible Support

One of the most important factor in any kind of business is customer support. I have been using the service from past 2 months and yesterday when I paid my invoice, got receipts in email. I haven't been able to access the perks of the premium service. It threw error on trying to create ticket on website. Sent and email and got no reply. No reply thought twitter or instagram or zendesk. It instantly errored all my trust. It feels horrible, helpless and cheated if you are not even getting any reply from the service especially right after you paid. This is worse than facing technically problems. Moreover I see the company replying to Trustpilot reviews promptly but not to support email.

February 24, 2025
Unprompted review
Rated 1 out of 5 stars

Y'all seriously miss lead me on this as…

Y'all seriously miss lead me on this as ai service I have had chatgpt plus since December 2022 and the openai API keys since 02/23/22 and when I was so your AI and what your development was capable of and all these things I said no I'm going to get it forget the free version let me get the you know I'll pay for it get so I can get all of you use all the all the different features Man that was terrible first off it don't search you didn't give me it didn't get the right answers it's searching for things that I didn't even ask for and the only one of the agents that actually give me some get my answer what's the chat GPT so that's what I'm saying that's all I can figure that was when I wanted his whole process trying to do all these things these projects that I was doing and hopefully I was like okay well looks like I do it right quicker on this so let me let me so I get get this too just to realize that none of the ninjas or the super ninjas none of the all none of them did anything except for keep having me to have the correct them and the only one that did anything was the one that I actually had the service for for the past 3 years so terrible I mean I'm definitely canceling my subscription

February 15, 2025
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Reply from NinjaTech AI

Hi Teva, if you need support, our team would happy to help you get the most out of the platform with anything you're looking to accomplish. You can reach them at support@ninjatech.ai

Rated 5 out of 5 stars

It's a wonderful collaboration of AI…

It's a wonderful collaboration of AI models, but it still has limitations and the fact there's no app is puzzling to me. Although, I was asked in a message to review Ninja AI, I cannot say I have used it enough "yet" to offer a total review. I may update this review after some good use of Ninja AI. I have high expectations...

February 8, 2025

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