Again another smooth and excellent service from Neil and Megan. I’ve used Neil’s expertise for at least 5 years now and he always provides up to date information and is super helpful with sorting th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My husband and I are very happy with the service provided by the Notebook Money company, especially with Neil Purnell and Megan Tilley’s help. We have been with them for the past 7 years and always re... See more
These people are absolute scammers! They fraudulently enrolled me in their program too. They unlawfully withdrew the money. Do not trust them under any circumstances. They tricked me into writing a re... See more
Sir Ann is very honest and helpful.i appreciate the services of Ann sir.Alot of boys and girls will be benefited from him.Thank you sir Ann for your support,In last i didn't receive any incentive to... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Again another smooth and excellent…
Again another smooth and excellent service from Neil and Megan. I’ve used Neil’s expertise for at least 5 years now and he always provides up to date information and is super helpful with sorting the mortgage.
Megan was absolutely amazing chasing our solicitors all the time, keeping us informed when we needed to extend our mortgage offer. I can’t highly recommend them enough and will be using them again in 5 years when our fixed term is up.
Excellent and professional
My husband and I are very happy with the service provided by the Notebook Money company, especially with Neil Purnell and Megan Tilley’s help. We have been with them for the past 7 years and always received the very best advice. Neil helped to find the best mortgage deal available to us and Megan processed all documents swiftly. They patiently answered to our numerous questions and contacted the mortgage provider on our behalf. The communication was, as always, timely and accurate. We can wholeheartedly recommend their services.
Great experience from start to finish
Great experience from start to finish . Would highly recommend neil Parnell and the team.
Grateful for the help of the team and…
Grateful for the help of the team and Judzin
Great for buy to let morgages👍
My dealings with Neil at notebook money have been great over the past 3 years including reoccurring but to let mortgages so i would definitely recommend.
These people are absolute scammers
These people are absolute scammers! They fraudulently enrolled me in their program too. They unlawfully withdrew the money. Do not trust them under any circumstances. They tricked me into writing a review, promising to return my money. I trusted them and wrote it honestly, but the money was never returned — it completely disappeared. This is outrageous, shameless fraud, and they must be exposed so no one else falls into their trap!
Awaiting credit to be passed on my account.
Nice to be informed that a credit will be passed.
I was not aware that monies will be taken from my account.
Looking forward to a credit on my account, then I wont be on the red anymore.
Thanks
I have no idea what company this is and…
I have no idea what company this is and I've been debited from my account twice.
Very scary situation.
However the support team listened to my situation and have agreed to assist with refunding my money.
The service I received is horrible
Kenny is assisting in resolving the issue by forcing me to change my review and give 4/5 stars and lie by saying I’m happy saying if that’s not done then they won’t refund money that was fraudulently stolen from my account without my permission.
The service I received is horrible, I clicked on a link that was showing reduced prices on air fryers in my mind I was purchasing an air fryer next thing I’m subscribed here. I then sent an email for cancellation immediately few days later I was debited again. I went on the portal to enquire didn’t really get much help as I was told an email was sent and I didn’t receive it.
Thanks so much for your help as long my…
Thanks so much for your help as long my money will be put back to my account l will really appreciate and be happy also because I never know that this notebook company is using takealot advert to get the customer that is quite very ridiculous
Their customer service and support is…
Their customer service and support is excellent
Friendly staff
Paul Mazur is a great staff member
Paul Mazur is a great staff member
He helps me delete my membership.
He's kind, patient and helpful.
Fast replies from maxry,
Fast replies from maxry,
I really appreciated how quick was she to react and still remained professional despite my sudden outburst. Thank you. Her services was great.
a total scam
a total scam. over 1600 was fraudulently taken from my account, by hackers or whoever, and when I contact them, they brush it off pretty much saying, oh well, too bad. Only name I have seen in the emails is Grace. Beware of this place
Good customer support
I am very happy with the company especially for the really good customer support. Thank you for your immediate response!
This is a scam!!
This is a scam! You unknowingly get signed up for a membership at €2.00 per day and when you go to cancel they say;
"Our policy requires that a subscription be canceled before renewal to qualify for a refund."
But NO RENEWAL DATE IS GIVEN!!
I ended up having to cancel my bank card altogether!!
Praise to sir Ann
Sir Ann is very honest and helpful.i appreciate the services of Ann sir.Alot of boys and girls will be benefited from him.Thank you sir Ann for your support,In last i didn't receive any incentive to write this about sir Ann.I write from my heart.Sir Ann is very supportive .
It's been wrong
It's been wrong. I paid for a Dior package. But it some how, I paid for something else. But I contact, and I got help. So I got my money back. Thanks for all help.🤗🌸🙏
Kate Cancel my Account Please…
If Kate would cancel my account then she has done a great job
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








