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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great experience ordering from My Organic Formula! The process was very easy and the delivery to Canada was incredibly fast — less than 4 days. My baby is taking the formula very well. Customer servic... See more
High quality products, swift customer service replies, very reliable in terms of delivery. I stopped stressing about formula after I subscribed on their site (I was just getting back from the hospital... See more
I live in canada and this higher quality formula isnt available here. Ive ordered this for both of my babies and they are both healthy and happy. Ive had to panick order (mom brain) and myorganicformu... See more
Company details
Written by the company
MyOrganicFormula.com offers the finest organic and GMO-free formulas from trusted European suppliers. All products are carefully chosen to nourish your baby with the best available organic, sustainable and healthy ingredients. All items are in stock and we provide fast and free shipping.
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4.6
Excellent
672 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Outstanding service and total peace of mind
My experience with them has been truly outstanding.
Their customer service is excellent, very responsive, and you genuinely feel that you are dealing with real people who truly care—especially when it comes to meeting your child’s urgent needs.
Although the stated delivery time is up to 10 business days, my orders have never taken more than 4 days to arrive.
What I really appreciate is their transparency regarding expiration dates. They inform me about the batch expiry of the formula and notify me in advance if a batch has a shorter shelf life, or offer alternatives with longer expiry when needed.
My son is now 1 year and 2 months old, and I have been ordering his formula and cereal from them since he was 6 months old. I exclusively purchase HiPP products from them and have never felt the need to look elsewhere.
Highly reliable, caring, and professional. I truly recommend them without hesitation.
July 26, 2025
It was very good,
January 12, 2026
Great quality.
Great quality.. fast shipping..and trustworthy products. Highly recommended.
January 7, 2026
Buy in bulk
Buy in bulk, you'll pay close to the samw price for one of the best products in the world as the garbage that we are pushed to buy in Canada. Excellent quality, baby never had a single issue.
January 6, 2026
Great service!
The reminders, before formula is shipped, are so helpful and the delivery is incredibly fast (we are in West Canada).
December 24, 2025
The customer service team was so…
The customer service team was so understanding and accommodating when helping me sort out an issue with my child’s formula. They were very quick to offer a solution and ensure my child was taken care of.
I was already a big fan of the company before and the way they handled my issue solidified my feelings about My Organic Formula even more. I recommend them to everyone!
December 16, 2025
Unprompted review
I try to order one time 6 formulas not…
I try to order one time 6 formulas not subscribe every few weeks. I asked for help and respond was " there is way to buy our product once" No help at all. Now I'm stuck with every 10 weeks subscription which I don't want. Baby is growing and I will not need 6-12 months formula in 2 months
December 13, 2025
Reply from My Organic Formula
Hi Jolanta,
We’re very sorry for the frustration and inconvenience this has caused; that’s certainly not the experience we want for our customers. We believe you may not be receiving our replies, as we did send a follow-up message explaining both how to place a one-time purchase and offering to manually create the order for you since you were unable to complete it online.
To clarify, there is an option to order without a subscription. We also provided step-by-step instructions on how to place a one-time order only. If that option is still not working for you, we are more than happy to take care of the order on your behalf and ensure no unwanted subscription remains active.
We will reach out to you directly, and we will make sure to resolve this. Thank you for bringing this to our attention, and we truly appreciate your patience.
Kind regards,
My Organic Formula Team
The entire ordering process is pretty…ok
The entire ordering process is pretty easy but it's expensive. I had to get the comfort line which is only available online for purchase and only have the option to order multiple cans at a time which makes it even more expensive when it's such a large lumpsum of money at once. The price is worth it however I still have to give my son probiotic drops which I thought I would be avoiding with paying the price i am with the description of the formula. It does seem to be less harsh on his little belly just have to add the probiotics. Also any sort of mostiure and it clumps a lot of the powder which is very waist full. We use a baby breeza and get 3 bottles filled before the machine is telling us it needs to be cleaned only to pull the part out and have massive collection of the formula chucked together. Good product but expensive and waist full with the baby breeza. If you want to get the most from your purchase should mix this formula the old fashion way and not through the baby breeza.
December 18, 2025
Quick response when emailing questions
Quick response when emailing questions, quick shipping and received ordered promptly (within a week), and all packed in a nice, sturdy box.
December 10, 2025
Great customer service
Prescila from the customer service team was wonderful. She addressed my issue effectively and efficiently and was very quick to respond to my emails. Highly recommend this company.
December 10, 2025
Unprompted review
Hipp stage 1 Dutch formula
Love the Hipp stage 1 Dutch formula for my baby. We tried so many other others, including other Hipp ones. We felt so defeated and felt like giving up and just sticking to the last formula she was on. We decided to give this formula one last try. It ended up working amazing. She has no gas, bloat or spit up on this food. We ended up subscribing to the 6 cans every 5 weeks to save some money. We even ordered the RTF version for an upcoming trip. I do wish they had the ready to feed in Dutch though. It only comes in German currently.
December 5, 2025
Unprompted review
I received the order quicker than I…
I received the order quicker than I expected. It’s just the second day of using it so I can’t give a review on my child’s response to it. But when it come to delivery they exceeded my expectations 👍👍👍👍👍
December 3, 2025
My 16-month-old daughter had an itch of…
My 16-month-old daughter had an itch of unknown origin, and no cream or medicine was helping, until a pharmacist told me to buy this medicine. Thank you all, God bless you ❤️💲
November 26, 2025
Great customer service
December 2, 2025
Unprompted review
Didn’t receive the right product and…
Didn’t receive the right product and didn’t get any follow-up on my email.
December 2, 2025
Reply from My Organic Formula
Hi Fanny,
We are very sorry to hear about your experience and that you received the incorrect product. This is certainly not the level of service we aim to provide. We have reached out to you personally to resolve this as quickly as possible.
We also want to clarify that we did not receive any previous message from you, which may have been due to an email being sent to the wrong address. We sincerely apologize for the inconvenience and frustration this may have caused.
Please check your inbox for our direct message so we can assist you with a replacement and make things right. Thank you for giving us the opportunity to fix this.
Kind regards,
My Organic Formula Team
Very fast customer service
Very fast customer service! Fast shipping. Overall great experience. Been a return customer for months now!
December 1, 2025
Unprompted review
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