On two occasions, my account was debited for purchase which I didn't carry out because all the listed items for purchase were not of my choice, hence I unsubscribed from Myoutdoorway. I have since bee... See more
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Quick response from the customer service regarding my concern. I hope there will be an immediate action taken as well.
Assistant is helfull.Thank for you kindly service thankyou so much again & again
Nice products for home and garden, best prices and after all in the moment of a problem the escalationsteam helped very well.
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On two occasions
On two occasions, my account was debited for purchase which I didn't carry out because all the listed items for purchase were not of my choice, hence I unsubscribed from Myoutdoorway. I have since been warmly assisted to be refunded by the Escalation Team. I must say the team is very helpful, reliable and treat each case on its merits. Thank you Myoutdoor Escalation Team.
Quick response from the customer…
Quick response from the customer service regarding my concern. I hope there will be an immediate action taken as well.
Assistant is helfull.Thank for you…
Assistant is helfull.Thank for you kindly service thankyou so much again & again
I gained nothing.
The escalation team is handling my…
The escalation team is handling my case, and hope they successful resolve the matter.
Eric was very helpful.
Very understanding
Very understanding, calm and patient call operator. Solved my problem immediately
I was just viewing products and I was…
I was just viewing products and I was planning to make purchase but did not go through with due to personal reasons so I'm shocked when I get the notification that my money has been withdrawn that is why I reached out with immediate effect.
Great service
The Agent who was helping me.
it wouldn't work for me
Refunds feedback was great!
my refund process by Imani
Imani has helped with my refund process and I'm glad
Fast replies
Thank you Kurt
Thank you Kurt. I'm glad to see your message and your so very helpful.
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