I was afraid that losing my passport meant I couldn’t travel. It is such a relief to know there are organized and structured ways to get passports in emergency situations. Everyone was friendly and he... See more
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Review summary
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Jose was spectacular! Although you can clearly see that he could use assistance as he was the ONLY staff member taking care of guests.....his attitude and customer service was TOP NOTCH! Great job Jos... See more
USPS staff was friendly and efficient in processing the new passport for a minor. Thank you!
It was easy to understand except for the Issue date because on the passport book day/month/year. But on date of birth it is month/day/year
Company details
Written by the company
Thousands of travelers trust My Passport Center to help them simplify their passport process. Whether you need to apply for a new passport (DS-11), renew your existing passport (DS-82), or report a lost or stolen one (DS-64) — our platform makes the process smooth, quick, and error-free. Our easy-to-use online editor allows you to complete and review your form in minutes. Once done, you can download and print your application, ready for submission at your local passport acceptance facility. By guiding you step by step, we help you avoid mistakes that can cause frustrating delays. Our team of experts reviews your form for common errors and is available 24/7 to answer any questions. At My Passport Center, our focus is on delivering a professional, transparent, and reliable experience that gives you confidence and peace of mind. Save time, reduce stress, and join thousands of satisfied users who rely on My Passport Center to make managing their passport applications easier than ever before.
Contact info
United States
- support@mypassportcenter.com
- mypassportcenter.com
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Hot Springs Passport Center
Everyone from the security guards at the entrance to the clerks processing my passport were a class act respecting my emergency and helping to assure my passport would be processed at the Hot Springs location!!! One of the best experiences ever!!!
March 9, 2026
Unprompted review
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website was laggy
website was laggy, took a long time to process from each information section
March 14, 2026
Unprompted review
Mislead me to believe it was the real…
Mislead me to believe it was the real agency.
March 14, 2026
Unprompted review
easy site to work with
March 10, 2026
Unprompted review
Caleb was really knowledgeable
Caleb was really knowledgeable. He was quick and eager to help us.
March 13, 2026
Unprompted review
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Amazing save me the trip
March 14, 2026
Unprompted review
Garbage company
Garbage company. This service is not needed and they fill the form out wrong anyways. Creates more issues than help.
March 14, 2026
Unprompted review
Scamming people doing us to pay 129$…
Scamming people doing us to pay 129$ for a Form that is for free at the postal service
March 11, 2026
Unprompted review
Very useful!
March 14, 2026
Unprompted review
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Got through it fairly quick and easy
March 13, 2026
Unprompted review
Thank you it was very easy on line
March 14, 2026
Unprompted review
Good app and very easy to navigate
Good app and very easy to navigate. Did not take me very long at all
March 13, 2026
Unprompted review
Never received my pdf
Never received my pdf, never received an email with log in instructions even after requesting it multiple times. Never received anything. I want my money back immediately and I will be contacting the BBB.
March 10, 2026
Unprompted review
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GOOD i like it very much
March 13, 2026
Unprompted review
smooth and fast
March 13, 2026
Unprompted review
BEWARE
BEWARE! DO NOT SPEND YOUR MONEY HERE. I completed the form through this site and paid $148 to renew my passport only to figure out that I was not paying to renew my passport - I was just completing the form that is FREE on the official government website. I should have known better but was misled. I reached out to dispute and also requested them delete my account and data but have received no reply. Fortunately, my credit card refunded my charges. This is a pointless site that just takes your money.
February 9, 2026
Unprompted review
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Smooth application and payment process
March 13, 2026
Unprompted review
Application process was easy peasy!
March 13, 2026
Unprompted review
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