Fast and professional delivery. I am extremely happy with Efemia bladder support that I ordered from the site. I am a competitive strength athlete and have issues with stress incontinence during heavy... See more
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Good price and delivered quickly. Used Royal Mail Parcels to deliver instead of Evri or DpD, both of which have proved unreliable before. Marked the box to say "private don't leave with a neighbour",... See more
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My 3rd pair ordered. At last, no more bulky, uncomfortable disposable incontinence pants, I have 1 pair heavy flow (for long journeys) & 2 soft & silky, easy to wash, fit perfectly, comfortable & sec... See more
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Your product was recommended by my physio after my surgery. I researched similar products but bought this product based on reviews . It arrived within a few days well packaged with a warning not to le... See more
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Company details
About IMEDicare - Pelvic Health Naturally
Written by the company
iMEDicare – Pelvic Health Naturally | UK Specialists Since 2004
At iMEDicare, we understand that conditions such as erectile dysfunction, Peyronie’s disease, ejaculatory dysfunction, and male and female urinary incontinence can feel deeply personal and difficult to talk about.
For over 20 years, we have helped people across the UK and Ireland regain confidence, comfort and control through clinically supported, medical-grade pelvic health solutions.
Our role is simple: to provide safe, effective and discreet medical devices — backed by professional guidance — so that you can make informed decisions about your pelvic health.
Clinical Expertise You Can Trust
iMEDicare works closely with NHS clinicians, healthcare professionals and patients to ensure appropriate product selection, correct usage and optimal outcomes. Many of our products are available on NHS GP prescription, and all are available for private purchase.
Our experienced medical product advisors provide nationwide coverage across the UK and Ireland and can arrange confidential televideo consultations for personalised support.
Erectile Dysfunction & Penile Rehabilitation Support
We specialise in medical-grade vacuum erection devices (VEDs) for the treatment of erectile dysfunction and penile rehabilitation. Our range includes the clinically respected SOMAerect® Size to Fit system, commonly used for:
- Erectile dysfunction (ED)
- Post-prostatectomy penile rehabilitation
- Diabetes-related erectile dysfunction
- Circulatory-related ED
- Peyronie’s disease support
We provide sizing guidance and structured usage advice to help ensure safe and effective results.
Urinary Incontinence Solutions – Male & Female
Urinary incontinence can significantly affect quality of life. We supply clinically developed, reusable and environmentally conscious continence solutions, including:
- Efemia® Bladder Support – A non-surgical bladder support pessary for female stress urinary incontinence
- Men’s Liberty™ – An external condom catheter designed for men with a retracted penis
- Male urinary incontinence management devices
- Reusable continence alternatives to reduce reliance on disposable pads
Our aim is to help individuals feel secure, independent and confident in daily life.
Non-Surgical Phimosis Treatment
We also provide Novoglan® Phimosis Expander Kits, offering a clinically recognised, non-surgical option for the treatment of phimosis.
Why Patients and Clinicians Choose iMEDicare
- Established UK pelvic health specialist since 2004
- Trusted by NHS clinicians and healthcare professionals
- Medical-grade, clinically supported products
- NHS prescription guidance available
- Discreet and confidential service
- Reusable, environmentally responsible solutions
- Full UK & Ireland coverage
We recognise that seeking help for erectile dysfunction or urinary incontinence can feel overwhelming. Our team is committed to providing respectful, professional and evidence-based support at every stage.
Contact iMEDicare – Pelvic Health Naturally
Email: contact@imedicare.co.uk
Phone: 01923 237795
Hours: Monday–Friday, 8am–5pm
You can learn more about our erectile dysfunction devices, urinary incontinence solutions and pelvic health medical products at www.imedicare.co.uk.
iMEDicare – Pelvic Health Naturally.
Delivering clinically trusted pelvic health solutions with compassion, discretion and expertise since 2004.
Written by the company
Contact info
Shakespeare Street, WD24 5RR, Watford, United Kingdom
- 01923237795
- contact@imedicare.co.uk
- mypelvichealth.co.uk
Pelvic Health Naturally - Device Advice
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Faulty pump, NO replies to correspondance
I have returned a faulty pump, also requesting new tubes, soft rings and lube. I was told to do this by Nottm City Campus Urology. My specialist Olga has spoken to Chris, your rep at Nottm City Urology on several occasions. I have also written 3 times, yet I have heard nothing from Medicare at all.
The service is far from helpful . The product was returned under the Freeport address by Post Office services and all correspondence was 1st class.
I have received no answers or help from Mediacre who I had been told by Nottm Urology were the best and would help. Not good service, especially with regards to such a personal situation.
June 5, 2026
Unprompted review
Reply from IMEDicare - Pelvic Health Naturally
We're sorry to hear that you feel this way, but we must clarify that the statements in your review are not accurate.
Our records show that we responded to your enquiry and made every reasonable effort to contact you. We telephoned you on three separate occasions and sent five emails, all of which are recorded in our system. Unfortunately, we did not receive a response.
We also advised you that your device had been inspected and that its warranty had expired. As a result, we were unable to provide a free replacement under the terms of the warranty. We explained the available options, including purchasing a replacement pump head or speaking with your NHS specialist about obtaining a replacement device through the NHS.
We understand that this is a sensitive matter and appreciate that the outcome may be disappointing. However, we believe we have responded appropriately and have done everything we reasonably could based on the warranty status of the device.
I ordered some product required…
I ordered some product required following prostate surgery for my personal rehabilitation, items arrived discreetly packaged and on time.
June 24, 2026
Good efficient confidential service
Good efficient confidential service. Product perfect for my needs.
June 27, 2026
Pads to Afex system
Very good experience from ordering at gp for prescription through to receiving items. I use the Afex active system with boxers and jock strap Brief, great for during the daytime but not too good for wearing in bed as have had a couple of leak situations. I'm still experimenting between pads and afex systems, which are right size for me etc, will get there soon.
June 15, 2026
Good products & quick delivery
May 29, 2026
I got what was needed
I got what was needed. The only down side was navigating the site. That is probably a lot to do with the fact I don't quite understand technology.
June 19, 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your kind feedback! We’re delighted to hear that you received excellent service and a prompt response. Customer satisfaction is our top priority, and your positive review means a lot to our team. We look forward to serving you again in the future.
Website are abit slow but the process…
Website are abit slow but the process and shipping are 2 days faster then expected .
June 16, 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback. We appreciate your patience regarding the website speed and are glad to hear that the ordering process went smoothly. It's especially great to know that your shipment arrived two days earlier than expected. We value your comments and will continue working to improve our website experience while maintaining fast and reliable delivery. We look forward to serving you again.
Fast prompt efficient service
May 18, 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your kind feedback! We're delighted to hear that you found our service fast, prompt, and efficient. We appreciate your support and look forward to assisting you again in the future.
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your great review!
We're delighted to hear that you found our service fast, efficient, and discreet. Providing a smooth experience from start to finish is exactly what we strive for.
We appreciate your feedback and look forward to serving you again in the future.
Fast and professional delivery, great bladder support!
Fast and professional delivery. I am extremely happy with Efemia bladder support that I ordered from the site. I am a competitive strength athlete and have issues with stress incontinence during heavy deadlifts, well my hopes were very high that this simple device would fix my issue and it did not disappoint. I had 0 leakage during my heavy training session. I was hoping that it would at least reduce the leaks but even better I stayed completely dry. Very happy customer, I only wish I discovered it sooner. Goodbye period pants!
June 13, 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you so much for sharing your experience!
We're delighted to hear that Efemia bladder support has made such a positive difference to your training and helped you stay completely dry during heavy deadlifts. As a competitive strength athlete, we know how important it is to feel confident and focused on performance, so it's fantastic that the support exceeded your expectations.
Your feedback means a lot to us, and we're especially pleased that the ordering and delivery process met your expectations as well. Thank you for choosing Efemia and for taking the time to leave this wonderful review.
We wish you continued success with your training and competitions!
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your review!
We're pleased to hear that your order arrived quickly and that you were happy with the delivery service. We appreciate you taking the time to share your feedback and hope to serve you again in the future.
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your kind review!
We're delighted to hear that you were happy with our quick service. Your feedback is greatly appreciated, and we're pleased we could provide a positive experience.
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your review!
We're pleased to hear that your order was delivered quickly and that you were happy with the quality of the product. Providing both efficient service and high-quality products is very important to us, so it's great to know we met your expectations.
Thank you for choosing us, and we look forward to serving you again.
Excellent service
quick, efficient and they helpfully packed two items bought closely together in the same package, and refunded us the postage
May 13, 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your wonderful review!
We're delighted to hear that you were happy with our service. It's great to know that combining your orders into one package and refunding the extra postage helped make your experience even better. We always try to provide efficient service while being as helpful as possible.
Thank you for your support, and we look forward to serving you again in the future.
Not too clear on website about product…
Not too clear on website about product size. Should be more prominent.
April 28, 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback. We appreciate you taking the time to leave a review.
We're sorry to hear that the product sizing information was not as clear as it could have been on our website. Customer feedback is invaluable in helping us improve, and we will review how the sizing details are presented to make them more prominent and easier to find.
If you ever need assistance selecting the correct size, our customer support team is always happy to help.
Thank you for choosing iMEDicare.
Reliable, discreet and professional.
Good price and delivered quickly. Used Royal Mail Parcels to deliver instead of Evri or DpD, both of which have proved unreliable before. Marked the box to say "private don't leave with a neighbour", again important as items are personal and I wouldn't wanted my neighbour to have opened it by mistake. All in all I found IMEDicare to be reliable, discreet and professional. I also found them to be good value.
June 5, 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for taking the time to leave such a detailed review.
We are delighted to hear that you found our service reliable, discreet, and professional. We understand the importance of privacy when ordering personal healthcare products, so we're pleased that our packaging and delivery arrangements met your expectations.
It's also great to know that your order arrived quickly and that you found our products to offer good value for money.
Thank you for choosing iMEDicare. We truly appreciate your support and look forward to assisting you again in the future.
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