MyPetraits Reviews 18

TrustScore 4 out of 5

3.9

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Company details

  1. Pet Store
  2. Painting
  3. Portrait Studio

Written by the company

Located in Canada, we create the best affordable premium pet portraits that will last forever!


Contact info

3.9

Great

TrustScore 4 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Christmas gift

When the photos I sent were not the best quality. They followed up with me to ask to send a higher quality photo. I appreciated this attention to detail. Once the images were sent, they were great quality. These will make an amazing gift for my husband!

December 5, 2025
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Rated 1 out of 5 stars

I believe I’ve been scammed

I ordered cards from this company and they have not arrived. I have had no response to my email requesting clarification on the status of my orders. Royal Mail is supposed to be delivering them but the order can’t be tracked because it hasn’t been received! A scam

October 7, 2024
Unprompted review
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Rated 1 out of 5 stars

Expensive and poor communication

It wasn't clear that you were only getting a digital print and I likely wouldn't have spent $40 on just digital image that I could have gotten using an app on my phone. Most other people that do this mail you a physical copy.

The image also isn't a size that is easily printed or framed, so I had resize and play around with it and the result aren't great.

There was no communications either - so mock-ups or asks about sizing/placement. I was given a 'complementary full body drawing' which is definitely did not want. If the picture wasn't suitable for a headshot, send me an email and tell me that and I will send another picture. No input on the colours or font either.

This was a mistake - won't recommend and won't do it again.

November 27, 2023
Rated 5 out of 5 stars

Beautiful portrait

MyPetrait created this beautiful artwork of our puppy, Wolf. It was a gift for my wife and she absolutely loved it. The painting looked just like Wolf. All my instructions were followed correctly. They were very quick too. I received the painting within 5 days of placing the order- right on time for Christmas. Importantly, I have the soft copy, and therefore, I can make as many prints as I need. I highly recommend MyPetraits.

December 15, 2022
Rated 5 out of 5 stars

Amazing

Excellent customer service and a speedy response to emails and the actual order. I absolutely love the photo it’s amazing quality.

December 23, 2022
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Rated 5 out of 5 stars

Love!!

At first I was nervous to order in December because I didn't think I would have the product in time for Christmas. I emailed the owner and they replied quickly assuring me that the product would only take 3-5 days. I received my artwork 2 DAYS after I ordered! I love it so much it looks exactly like my dogs! It is going to make an amazing Christmas gift!

December 7, 2022
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Reply from MyPetraits

Thank you so much for your feedback, Candace! :)

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Rated 5 out of 5 stars

They are the best for portrait of dogs!

I was looking for a memorial dog portrait artist in Toronto. After research and friends recommendation, I found MyPetraits. They have many selection of pet portraits (4 different pet painting styles) and I was able to order a pencil sketch portrait of dogs for our pet Jason. We are super satisfied with the whole process and also the dog portrait we received! Thank you!

November 19, 2022
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Reply from MyPetraits

Thank you for your kind words! :)

Rated 5 out of 5 stars

Super satisfied :)

I am super satisfied with my pet portrait purchase and their customer service. My parents lost our beloved dog this year so it’s the perfect Christmas gift for them to cherish the memory of our dog. The pencil sketch dog painting came out perfect! In addition, they are very responsible and the delivery speed is amazingly fast.
I strongly recommend MyPetraits to anyone! :)

November 18, 2022
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Reply from MyPetraits

Great to hear from you! :)

Rated 5 out of 5 stars

Made my christmas

Very responsive and made minor tweaks based on my requests, absolutely would use again again (though I hope i don't need any memorial art again any time soon!)

November 17, 2022
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Reply from MyPetraits

Thank you Pat! :)

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Rated 5 out of 5 stars

Amazing pet portraits & customer service

Strongly recommended! I ordered a customized painting of my cat and it was amazingly done! 1, The detail in the pet art is impressive and my pet looks so vivid from the painting. 2, Affordability: the price is reasonable and affordable. 3, Great customer service: they responded to my email so quickly and did the pet painting exactly the way I wanted. 4, Fast delivery: I received my cat portrait within 5 days!!!

June 6, 2022
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Reply from MyPetraits

Thanks for the feedback! :)

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