My Pet Sensitivity Reviews 

3,140
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 476 reviews, reviewers had a great experience with this company. Customers truly love how fast and remarkably easy the testing process is, noting that hair samples are simple to submit and results arrive extremely quickly. Pet owners frequently mention that these detailed findings help them figure out what to change in daily feeding routines to improve overall animal health. Some reviewers were not happy with the accuracy, mentioning that the findings conflicted directly with veterinary advice or felt entirely unreliable. A few other consumers also felt that the test types were somewhat confusing, expecting a traditional allergy diagnosis instead of a broader sensitivity breakdown.

What people talk about most

Product

Clients share ambiguous opinions on product as some reviewers noted that the reports helped them adjust their... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the testing process is... See more

Service

Customers consistently note ambiguous experiences with service, as many reviewers highlight extremely fast... See more

Response time

Customers had positive experiences with response time, frequently highlighting fast results and quick... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers report that fast test results... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My dogs hair sample was lost twice, I finally mailed it certified return receipt. When I got the results I was relieved…Until I brought them to our vet. Our vet said the testing done was “unreliable”... See more

Company replied

Rated 5 out of 5 stars

They were super quick with getting the testing done and seems that it was very thorough. My dog is still having issues with itching, so I’m going to have to dig down into the additives that he was sen... See more

Company replied

Rated 5 out of 5 stars

Ive used the tests for my 3 dogs and 3 fosters (dogs and cats). Ive recommended it way too many times to count. The cost compared to standard allergy blood tests in my area is so economical. The resul... See more

Company replied

Rated 5 out of 5 stars

Very happy with the whole experience! This was soooo easy and convenient to do this testing for our puppy. She's had a lot of tummy issues since the day we brought her home - vet kept suggesting dif... See more

Company replied


Company details

  1. Pet Supply Store

Written by the company

Pet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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4.0

All reviews

(3,140)

450 reviews in the last 12 months

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Rated 5 out of 5 stars

Xena is constantly scratching

Xena is constantly scratching. Raw food shop said stop chicken it will be that. So decided we need a test. Came back shes allergic to beef. And grass. And stuff that's in flee treatment. So beef stopped now. So hopefully seesome improvement soon.

August 3, 2026
Unprompted review
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Reply from My Pet Sensitivity

We appreciate you sharing Xena's situation with us. It sounds like a challenging time, and we understand your concern about her scratching. We hope the dietary changes bring her much-needed relief very soon.

Rated 5 out of 5 stars

Quick service

Results came quickly once sample was submitted

July 9, 2026
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Reply from My Pet Sensitivity

We're happy to hear that our process was efficient for you. We appreciate your positive feedback!

Rated 5 out of 5 stars

The test did seem to narrow down what…

The test did seem to narrow down what my feline was having a sensitivity to I can tell a difference now that I'm feeding my female feline different food. She was constantly itching had areas where fur had been licked completely off that had scabbed up. All that changed so the test must have been accurate. I almost didn't do it I was going to request a refund I'm glad I went through with it. I don't know that it was 100% accurate there's no way for me to know but I do know my cat has healed and it has made a difference in her. She suffered itching and over grooming for 2 years prior to this. I only had her for one of those years but when I got her she was in that condition and already had several bald spots I was able to get her to a much better place thanks to this test.

December 3, 2025
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Reply from My Pet Sensitivity

We are so glad to hear about the positive changes in your feline companion's health and well-being. It's wonderful to know that our test helped you identify the sensitivities and that your cat is now healing and much more comfortable after two years of discomfort. We appreciate you sharing your experience and are happy we could assist in improving her quality of life.

Rated 4 out of 5 stars

Very informative with links to obtain…

Very informative with links to obtain further help if needed.
Speedy response also.

July 7, 2026
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Reply from My Pet Sensitivity

We're so glad to hear that you found the information helpful and that our response was speedy. Thank you for your positive feedback!

Rated 1 out of 5 stars

Not accurate

I found out after the fact that these are not accurate tests . My own fault.

July 10, 2026
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Reply from My Pet Sensitivity

We're sorry to hear that you feel this way.

Our bioresonance tests are not advertised as medical or diagnostic tests, and we make this clear throughout our website. They are intended as a complementary wellness service based on bioresonance principles.

We understand that this approach isn't for everyone, and we respect that opinions on bioresonance differ. If you have any questions about your report or would like to discuss your results in more detail, our team would be happy to help.

Thank you for taking the time to share your feedback.

Rated 1 out of 5 stars

The test results make no sense

The test results make no sense. Our dog has been on strict rabbit diet for 4 years as is the only protein that agrees with his stomach and was flagged as high sensitivity. We have identified chicken as one of his main dietary allergen/sensitivity and the test results showed he is 💯 ok with chicken. I wouldn’t trust the results and hoping I can get my money back.

July 31, 2026
Unprompted review
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Reply from My Pet Sensitivity

We're sorry to hear you're disappointed with your dog's results.

Our test assesses potential sensitivities through bioresonance analysis and is designed to look at one possible factor that may be contributing to symptoms. It is not intended to diagnose or rule out other potential causes, so a result that doesn't highlight a particular food doesn't necessarily mean it isn't relevant to your dog's individual circumstances or that another underlying factor isn't involved.

We appreciate that some of the findings may seem unexpected, particularly when compared with your own observations. If you'd like to discuss your results, our team would be happy to go through your dog's report in detail, explain the results, and answer any questions you may have.

Rated 1 out of 5 stars

Complete waste of time

This is not an allergy test its a pet sensitivity test. Waste of money.

July 9, 2026
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Reply from My Pet Sensitivity

We're sorry to hear that you were disappointed with your experience.

You're correct that this is a pet sensitivity test rather than a medical allergy test, and we aim to make this distinction clear throughout our website and product information. Our test is designed to assess potential sensitivities through bioresonance analysis and is intended as a complementary wellness tool.

Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Easy to follow directions

Easy to follow directions. Quick results.

July 8, 2026
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Reply from My Pet Sensitivity

We're so glad you found our directions easy to follow and experienced quick results. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very pleased with the results

Very pleased with the results. I have been having issues with my Great Dane having diarrhea. After testing her sensitivities and removing those from her diet, I’m happy to report she hasn’t had it since. I wish I would have done this sooner.

July 22, 2026
Unprompted review
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Reply from My Pet Sensitivity

We're so happy to hear that your Great Dane is doing so much better after identifying and removing her dietary sensitivities. It's wonderful to know we could help improve her well-being. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Test results were fast and easy to…

Test results were fast and easy to understand! Best money I have spent …after wasting money on allergy meds (which he was allergic to). Who knew I was trying to find my dog relief and just making him worse!

July 28, 2026
Unprompted review
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Reply from My Pet Sensitivity

We're so happy to hear our test results were helpful and easy to understand, especially after your previous experiences. It's wonderful that we could assist in finding relief for your dog. We appreciate you sharing your positive feedback!

Rated 1 out of 5 stars

Asked an AI to sanity-check it and the whole thing fell apart

I bought this for Milo, my two-year-old miniature poodle, and sent off the hair sample. The report that came back looks the part, 45 pages, nicely designed, everything colour-coded into high, moderate and no reactivity. That is honestly the best thing I can say about it.

There were over 40 foods in the high reactivity list, so I uploaded the PDF to Claude Opus 4.8 hoping it would help me turn it into a shopping list. Instead it came back with a list of contradictions, and once you've seen them you can't unsee them.

"Beef" is high reactivity. "Beef – dried" is fine. "Anchovy Meal" is high, plain "anchovy" is fine. "Egg yolk – chicken" is high, but chicken, chicken liver, chicken fat and egg white are all clear. Vitamin E is listed as something Milo is deficient in and, a few pages later, as something he reacts to.

Then the bit that actually bothered me. The report says your pet can eat anything from the no reactivity list. On Milo's list: xylitol, raisins, grapes, macadamia nuts, garlic. Every one of those is toxic to dogs. Xylitol can kill one.

I've since read that this type of hair testing has been properly studied, a 2019 paper in the Journal of Small Animal Practice sent in fake fur cut from an animal costume and got full results back.

Should have just booked the vet. Lesson learned.

July 24, 2026
Unprompted review
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Reply from My Pet Sensitivity

Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with your experience.

We take comments like this seriously and would like the opportunity to review your report in detail, as some of the points you've raised require us to look at your individual results. We can't identify your order from your review, so we'd be grateful if you could reply to this review with your order number or contact our customer support team directly. Once we have your details, we'll be happy to investigate your report thoroughly and address each of your concerns.

Our bioresonance analysis is intended to provide information about energetic sensitivities and nutritional imbalances. It is not designed to diagnose medical conditions or replace veterinary care, and any significant health concerns should always be discussed with a qualified veterinarian.

We genuinely appreciate your feedback and hope you'll give us the opportunity to look into this for you.

Rated 5 out of 5 stars

This is enabling me to determine what…


This is enabling me to determine what foods my pet is sensitive to .
This has made my pet feeling so much better,less scratching.
Worth the cost.
Thank you 😊

July 3, 2026
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Reply from My Pet Sensitivity

We're so happy to hear that our product has helped you identify your pet's sensitivities and that they are feeling much better! Thank you for sharing your positive experience.

Rated 5 out of 5 stars

my dog peggy was itching all the time…

my dog peggy was itching all the time vets not so good sent hair sample away/ got results given me ideas what problems are i did find results difficult at first to understand but more i read came clearer

July 23, 2026
Unprompted review
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Reply from My Pet Sensitivity

We appreciate you sharing your experience with Peggy's itching. We understand that interpreting results can be challenging, and we're glad you found clarity.

Rated 5 out of 5 stars

Fantastic information

The results from my pet sensitivity test gave me the ability to delete many sensitive food sources from my dog's diet!
He is thriving with help from this information!

December 2, 2025
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Reply from My Pet Sensitivity

We're so happy to hear that the pet sensitivity test helped you identify and remove problematic food sources from your dog's diet! It's wonderful to know that this information has made such a positive difference in his well-being.

Rated 5 out of 5 stars

The sensitivity test gave me insight on…

The sensitivity test gave me insight on what I had been thinking all along about my dogs issue with chicken. I was not aware of the other foods that maybe a cause. I am glad I took the time a conducted the test.

Thank you
Pamela

June 30, 2026
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Reply from My Pet Sensitivity

We're so glad to hear that our sensitivity test provided valuable insights into your dog's dietary needs! It's wonderful that you're now more aware of potential triggers. Thank you for taking the time to conduct the test.

Rated 5 out of 5 stars

The test was sent out straight away and…

The test was sent out straight away and was easy to complete and send back. The results were returned super quick and explains everything you need to know about your furry child.

June 24, 2026
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Reply from My Pet Sensitivity

We are so happy to hear that the process was easy for you and that the results provided valuable insights into your beloved pet's health!

Rated 5 out of 5 stars

The sensitivity test was great.

The sensitivity test was great letting us know exactly what our dog’s are sensitive to.
Thanks so much!!

June 22, 2026
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Reply from My Pet Sensitivity

We're so glad our sensitivity test provided valuable insights for your dogs! We appreciate your kind words.

Rated 5 out of 5 stars

The test was simple

The test was simple. The results were very in depth and very easy to understand. We are now doing the process of elimination. Thankyou for doing such a great job.

June 11, 2026
Unprompted review
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We're so glad the test was simple and the results were clear for you. We appreciate your kind words!

Rated 5 out of 5 stars

We got the list of things our pet is…

We got the list of things our pet is allergic to and were shocked... We are hopeful this solves itchy paws, but too soon to tell!

June 23, 2026
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Reply from My Pet Sensitivity

We understand your surprise at the sensitivity results and truly hope this new information brings relief for your pet's itchy paws. We appreciate your feedback.

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