myPOS Reviews 20,092

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making the entire process smooth and hassle-free. Many people highlight the excellent service, noting the efficiency and ease of their overall experience, from initial setup to daily operations. Reviewers are particularly impressed with the quick and secure payment solutions, often mentioning the instant access to funds as a significant benefit. However, some customers have expressed dissatisfaction with payment-related issues, including misleading pricing, discrepancies in transaction amounts, and delayed or incorrect payments. A few other people also felt that customer support was poor, citing difficulties in reaching representatives by phone, slow responses, and a lack of resolution for their concerns.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the helpfulness and efficiency of... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the device and app very easy... See more

Payment

Users describe ambiguous interactions with payment. While some customers praise the instant payments, quick... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the fast,... See more

Based on these reviews

Rated 5 out of 5 stars

I was introduced to mypos by Naresh Vaja who I have dealt with in the past and have known for some years. Naresh went way beyond his duties helping me with the application process and delivered a fis... See more

Company replied

Rated 5 out of 5 stars

Naresh the company representative very professional and helpful installed all the system for us connecting bank apps phone and card machine thanks. No 4 News and More Would highly recommend keep up... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service! I would highly recommend Dave Goodwin and myPos to any business. He is incredibly passionate and has extensive knowledge of the product he is selling, he gave us a massive a... See more

Company replied

Rated 5 out of 5 stars

I’m very satisfied with this company! Fast, flexible and very kind costumer service. I would recommend Patrik Reil, who told me the benefits of the company and helped with the whole successful joining... See more

Company replied


Company details

  1. Payment Service
  2. Card Processing Service
  3. e-Commerce Solution Provider
  4. Eftpos Equipment Supplier

About myPOS

Written by the company

A full range of solutions for your business

At myPOS, we believe that no business is too small to get access to high-tech tools, which can help it prosper. Under one roof, we provide everything you need to run and grow your business – from a diverse range of payment acceptance tools to a free e-money merchant account and business card. All of that without monthly fees, sign-up costs or lengthy contracts.

Additionally, all myPOS devices come with a free data SIM card giving you full 3G/4G connectivity wherever your business is located. Or moved to! With a robust battery life of 1000+ transactions with one charge, you’ll be ready for anything that comes your way.

Learn more

Receive your money in seconds

Our clients rely on us to get their money immediately – in 3 seconds – by far the fastest time in the payments industry. This means that no matter how you process payments – through your card machine, mobile app or online, the money instantly arrives straight into your myPOS account.

All business types welcome

No matter your business type – we’ve got you covered. Whether you run a restaurant, beauty salon, hotel, or you’re always on-the-go with your taxi, myPOS has a solution for you.

Get in touch

Become one of the 250 000+ merchant success stories

"myPOS helps me with an all-in-one platform to help us sell with ease, especially when we are at markets and events. We wouldn’t do an event without it now!"

— Elluisa Vitale, owner of Sugar Shack Bakery

"I have been very happy with the myPOS Go 2 as it’s easy to use. Around 60-70% of passengers now pay me by card."

— Joe Robbins, taxi driver

"It was the best change I could have made! The battery lasts a long time, sometimes the whole weekend of the event. I love it!"

— Beatriz Penas, founder of aPenas Illustrator

"I prefer myPOS to other payment providers because there’s no monthly fee, it allows me to receive payments or deposits remotely and has been faultless to date!"

— Fabio Masciullo, manager of Vittoria Resort B&B

"Choosing myPOS was a natural fit. The platform prioritises client needs and tailors its services accordingly. This resonated strongly with our ethos."

— Nathalie Schweder, CEO of Dentaprime UK

No website? No problem!

myPOS offers various online payment options to suit every business need. Get paid through links and QR codes, send payment requests by email, SMS, or chat apps or even build your own e-commerce platform.

More than just a payment solution

myPOS provides not only easy and affordable in-store and on-the-go payment solutions, but also free value-added services that increase cashflow, optimise operations and reduce inefficiencies.

Custom offers for growing businesses

If you take card payments over £10,000 each month, we can give you special rates on fees and payment terminals.

Let's talk

Pay only when you get paid

Payout in seconds at no additional cost

Instant settlement, no monthly fees, no sign-up costs – pay per transaction only.

Contact info

Get myPOS. Get paid.

Become one of the 250 000+ merchant success stories

4.2

Great

TrustScore 4 out of 5

20K reviews

5-star
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Rated 5 out of 5 stars

I have got a machine from naresh he has…

I have got a machine from naresh he has been fantastic and help full he was with me tell everything setup and I’m really happy with the machine and fast processing and money in my bank account with in 2 seconds and I well highly recommend to my friends and family I well definitely get some more business for naresh

Nerwan hussaini
From nook&cranny
Colne bb8 9ht

March 25, 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you very much, Nerwan, for taking the time to get back to us. We really appreciate this as it is a great way to understand if all our efforts make a difference. It is always a pleasure to assist!

Rated 5 out of 5 stars

Hi my names scott from gillys barbers…

Hi my names scott from gillys barbers ,I found the level of communication skills from naresh was outstanding .I couldn't recommend him high enough and was always there if and when needed .I have already recommended him to friends and family who have busineses and will continue to do so . 5 stars all round from me .

March 24, 2026
Unprompted review
myPOS logo

Reply from myPOS

We are pleased you are enjoying our services. If there is anything we can do for you, just let us know at +44 20 3129 1091. Have a wonderful day!

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

I was introduced to mypos by Naresh…

I was introduced to mypos by Naresh Vaja who I have dealt with in the past and have known for some years. Naresh went way beyond his duties helping me with the application process and delivered a fist class product with very competitive rates. Naresh even got me a new SIM card for my phone as the signal in my area was insufficient to receive signals for SMS texts required for the set up process. I will highly recommend Naresh and mypos to my business friends and associates.

March 14, 2026
Unprompted review
myPOS logo

Reply from myPOS

Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued myPOS customer!

Rated 5 out of 5 stars

Super rapid

Super rapid
Perfect
immediate approval, in 3 minutes.use immediately.no waste of time analysis period of your company.immediate approval in 3 minutes
perfect

March 23, 2026
myPOS logo

Reply from myPOS

It is great to hear such positive words and it's a pleasure to work with you! Thank you!

Rated 5 out of 5 stars

The app is great & helps you be in…

The app is great & helps you be in control of transferring your funds into your bank account easily.Support staff are very helpful.

July 3, 2025
myPOS logo

Reply from myPOS

Hi! Thank you for being a loyal myPOS client and for leaving this fantastic review!

Rated 1 out of 5 stars

Bad experience during onboarding

Bad experience during onboarding. I dont recommend

March 15, 2026
myPOS logo

Reply from myPOS

Hi, we're sorry to hear! Please know that we are investigating the issue you raised and will do our best to resolve it. Thank you for your patience and understanding.

Rated 1 out of 5 stars

Dumped last minute again

Despite my profession I was assured an account as the rep said I would definitely be accepted. I've had a card reader for the last 20 years. And just before activation date I get a BS emailed excuse that I "don't meet applicable regulatory and internal requirements." I know it's descrimination that a company won't admit too.

March 14, 2026
myPOS logo

Reply from myPOS

Thank you for sharing your feedback. At myPOS, we are committed to maintaining high standards and compliance with regulations regarding e-money operations and customer due diligence. As part of our standard procedures, applications are carefully reviewed, and based on our current guidelines, we are unable to proceed with your request at this time. For further details, we encourage you to review our Merchant Acceptance Policy. Should you have any questions or need additional information, please feel free to reach out to us at help@mypos.com.

Rated 5 out of 5 stars

Paul was great

Paul was great, very helpful and even helped set up the machine too.

Vanity

March 20, 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you for being a loyal myPOS client and for leaving this fantastic review!

Rated 5 out of 5 stars

Trung de Paris au top

Trung de Paris au top
Une performance parfaite

March 20, 2026
Unprompted review
myPOS logo

Reply from myPOS

De tels commentaires font la fierté de notre équipe. Merci beaucoup pour ce message, nous sommes heureux de vous compter parmi nos clients myPOS !

Rated 1 out of 5 stars

Horrible experience with myPOS.

Horrible.

Rejected me, refuse to pay me my money which is around $1.000 USD. Say they pay me in 6 months. They accuse my of being an scam business without any proves of it, They don't explain to me how I can prove that my business in valid. I had an high expectation but horrible experience with myPos

March 12, 2026
myPOS logo

Reply from myPOS

Thank you for sharing your feedback. According to our records, our Helpdesk team has been in contact with you and has provided detailed explanations on the case raised. Please note that at myPOS, we are committed to maintaining high standards and compliance with regulations regarding e-money operations and customer due diligence. We encourage you to review our Merchant Acceptance Policy. Should you have any questions or need additional information, please feel free to reach out to us at help@mypos.com.

Rated 5 out of 5 stars

Naresh the company representative very…

Naresh the company representative very professional and helpful installed all the system for us connecting bank apps phone and card machine thanks.
No 4 News and More
Would highly recommend keep up the good work Naresh
Regards Luke

March 19, 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you very much, Luke, for taking the time to get back to us. We really appreciate this as it is a great way to understand if all our efforts make a difference. It is always a pleasure to assist!

Rated 5 out of 5 stars

Easy to deal with your system and the…

Easy to deal with your system and the Account Manager (DaveGoodwin)
plus the savings and the fact we get paid as the transaction happens is a bonus to
Review by Northants AlfaRomeo

March 2, 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you for your kind words and for taking the time to share your feedback on our company! We greatly appreciate you and your business.

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