myPOS Reviews 20,092

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making the entire process smooth and hassle-free. Many people highlight the excellent service, noting the efficiency and ease of their overall experience, from initial setup to daily operations. Reviewers are particularly impressed with the quick and secure payment solutions, often mentioning the instant access to funds as a significant benefit. However, some customers have expressed dissatisfaction with payment-related issues, including misleading pricing, discrepancies in transaction amounts, and delayed or incorrect payments. A few other people also felt that customer support was poor, citing difficulties in reaching representatives by phone, slow responses, and a lack of resolution for their concerns.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the helpfulness and efficiency of... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the device and app very easy... See more

Payment

Users describe ambiguous interactions with payment. While some customers praise the instant payments, quick... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the fast,... See more

Based on these reviews

Rated 5 out of 5 stars

I was introduced to mypos by Naresh Vaja who I have dealt with in the past and have known for some years. Naresh went way beyond his duties helping me with the application process and delivered a fis... See more

Company replied

Rated 5 out of 5 stars

Naresh the company representative very professional and helpful installed all the system for us connecting bank apps phone and card machine thanks. No 4 News and More Would highly recommend keep up... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service! I would highly recommend Dave Goodwin and myPos to any business. He is incredibly passionate and has extensive knowledge of the product he is selling, he gave us a massive a... See more

Company replied

Rated 5 out of 5 stars

I’m very satisfied with this company! Fast, flexible and very kind costumer service. I would recommend Patrik Reil, who told me the benefits of the company and helped with the whole successful joining... See more

Company replied


Company details

  1. Payment Service
  2. Card Processing Service
  3. e-Commerce Solution Provider
  4. Eftpos Equipment Supplier

About myPOS

Written by the company

A full range of solutions for your business

At myPOS, we believe that no business is too small to get access to high-tech tools, which can help it prosper. Under one roof, we provide everything you need to run and grow your business – from a diverse range of payment acceptance tools to a free e-money merchant account and business card. All of that without monthly fees, sign-up costs or lengthy contracts.

Additionally, all myPOS devices come with a free data SIM card giving you full 3G/4G connectivity wherever your business is located. Or moved to! With a robust battery life of 1000+ transactions with one charge, you’ll be ready for anything that comes your way.

Learn more

Receive your money in seconds

Our clients rely on us to get their money immediately – in 3 seconds – by far the fastest time in the payments industry. This means that no matter how you process payments – through your card machine, mobile app or online, the money instantly arrives straight into your myPOS account.

All business types welcome

No matter your business type – we’ve got you covered. Whether you run a restaurant, beauty salon, hotel, or you’re always on-the-go with your taxi, myPOS has a solution for you.

Get in touch

Become one of the 250 000+ merchant success stories

"myPOS helps me with an all-in-one platform to help us sell with ease, especially when we are at markets and events. We wouldn’t do an event without it now!"

— Elluisa Vitale, owner of Sugar Shack Bakery

"I have been very happy with the myPOS Go 2 as it’s easy to use. Around 60-70% of passengers now pay me by card."

— Joe Robbins, taxi driver

"It was the best change I could have made! The battery lasts a long time, sometimes the whole weekend of the event. I love it!"

— Beatriz Penas, founder of aPenas Illustrator

"I prefer myPOS to other payment providers because there’s no monthly fee, it allows me to receive payments or deposits remotely and has been faultless to date!"

— Fabio Masciullo, manager of Vittoria Resort B&B

"Choosing myPOS was a natural fit. The platform prioritises client needs and tailors its services accordingly. This resonated strongly with our ethos."

— Nathalie Schweder, CEO of Dentaprime UK

No website? No problem!

myPOS offers various online payment options to suit every business need. Get paid through links and QR codes, send payment requests by email, SMS, or chat apps or even build your own e-commerce platform.

More than just a payment solution

myPOS provides not only easy and affordable in-store and on-the-go payment solutions, but also free value-added services that increase cashflow, optimise operations and reduce inefficiencies.

Custom offers for growing businesses

If you take card payments over £10,000 each month, we can give you special rates on fees and payment terminals.

Let's talk

Pay only when you get paid

Payout in seconds at no additional cost

Instant settlement, no monthly fees, no sign-up costs – pay per transaction only.

Contact info

Get myPOS. Get paid.

Become one of the 250 000+ merchant success stories

4.2

Great

TrustScore 4 out of 5

20K reviews

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Rated 5 out of 5 stars

5 star service

5 star service, the rep Mick is an absolute diamond geezer , we renewed again for 2 years ,

February 14, 2026
myPOS logo

Reply from myPOS

Thank you for being a loyal myPOS client and for leaving this fantastic review!

Rated 5 out of 5 stars

it was great to deal with Mypos rep Mr…

it was great to deal with Mypos rep Mr Major singh. Smooth transition, great communication and it litrally took minutes to set up. Happy to reccommend for any small business. Thankyou

March 11, 2026
Unprompted review
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Reply from myPOS

We are lucky to have such great customers, like yourself. Thank you for your support all along!

Rated 5 out of 5 stars

Brilliant sales rep couldn't help more…

Brilliant sales rep couldn't help more with inexperienced went out of his way to help me thanks paul

March 2, 2026
myPOS logo

Reply from myPOS

Thank you for your kind words and for taking the time to share your feedback on our company! We greatly appreciate you and your business.

Rated 1 out of 5 stars

You forced me to install Application

You forced me to install the application on my mobile phone and create a Gmail account in order to obtain the PIN of my card for ATM use. I am unable to change the PIN code of my card to another one.

March 9, 2026
myPOS logo

Reply from myPOS

Hello, our team is available 24/7 at +44 (0) 20 3376 6137, help@mypos.com and via the website chat. If you have any urgent issues, we recommend that you use phone support. Please use the channels above to share more details with our team, so we can help resolve the issue.

Rated 5 out of 5 stars

Very fast response and convenient but…

Very fast response and convenient but only thing I don’t like is the 4€ transfer charges.

Charley from Italy.

February 27, 2026
myPOS logo

Reply from myPOS

Hi, thanks a lot for your rating. We understand how these fees can add up. Although we may not offer the lowest fees on the market, we aim to offer the most value by providing numerous free tools and services. You also get a free online merchant account, free business card, free online shop and various other free tools to help you grow. We hope you consider all factors and remain our partner.

Rated 5 out of 5 stars

Naresh was an absolute pleasure

Naresh was an absolute pleasure to do business with. He was horrified I had been in a contract for six long years on quite high rates and lots of charges. He explained everything about my pos before I decided to switch, no pressure from him and when the time came he came and talked me through it all. Its nice to have someone who genuinely cares about our small business, not a large corporation you cant get in touch with as soon as there is a problem. Naresh is very trustworthy and just wants the best for people, im happy to give him my custom.

March 2, 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you so much for taking the time to give us feedback on your experience with myPOS. It is important to us to provide you with solutions that help your business improve its day-to-day operations. Always a pleasure!

Rated 2 out of 5 stars

I have not confidence in the new…

I have not confidence in the new replacement card machine I received. Since I received and setup the unit it has failed to connect to the Internet and declined most payments. I'm very disappointed with this unit.l will have to look at a alternative payment machine

February 25, 2026
myPOS logo

Reply from myPOS

Please accept our apologies for the delay in getting back to you. We always strive to solve all our customers' queries, and we'd like to thank you for your patience. Please note our team is looking into your case and will get back to you as soon as possible. We hope you consider all factors and remain our partner.

Rated 1 out of 5 stars

Avoid like the plague.

Avoid like the plague.

Had a lady come in. A sales representative. Very nice and friendly, I gave her some details of our current card provider and she promised we could save just over 30% on our annual fees.

I asked for everything in writing to confirm. All the cards fees, card not present fees etc.
All seem great. She then came in with her manager. Said they will complete form with me get everything all signed up and a card machine sent out to us. All went smoothly. Until the machine turned up a few days later. Tejas said he would come in to set it up and never showed. So after cancelling my existing provider I had to choice but to do it myself the next day. It was straight forward to be fair, except I didn’t get the walkthrough I was promised.

The issue came on my first payment. As I explained to both of them that most of our payments are taken over the phone. I was promised and have in writing a card no present fee of 0.20%. Well the very first payment I was charged 0.60% on top of the normal debit or credit card fees. So three times higher than what I was told.

The next payment I had was in store. And instead of the 0.50% fee for face to face credit card fees. I was charged 1.70%. Over 3 times the amount I was told. I’m sure you can all see where I am going with this. I signed up middle of Feb and still have had no money back for being over charged. I have been promised that it will be looked into and still nothing. The sales rep came and saw me and gave me nonsense about the rates changing the day we signed up and we must have just missed that deal. No. I was lied and misled. Please listen to my review and others. You WILL be over charged, and you won’t get your money back.

For some reason I had to remove the two sales representatives names from my review when they have no problem in name’s being mentioned from good reviews.

March 4, 2026
Unprompted review
myPOS logo

Reply from myPOS

Hi Lee, we appreciate you taking the time to provide feedback regarding your experience with our service. Unfortunatеly, we are unable to idenfify your account and have sеnt you a private message fоr further details to allow us to review this matter for you. Thank you for your understanding.

Rated 5 out of 5 stars

Dave Goodwin helped us here at Robert’s…

Dave Goodwin helped us here at Robert’s Autos find a reliable card reader machine for our garage that suits our needs perfectly. His expertise and friendly approach made the entire process smooth and hassle-free. Since getting the new card reader, our transactions have been much easier, and our customers appreciate the convenience. I highly recommend Dave for anyone looking for efficient payment solutions!

January 1, 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you so much for taking the time to give us feedback on your experience with myPOS. It is important to us to provide you with solutions that help your business improve its day-to-day operations. Always a pleasure!

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