PrimeTV Reviews 

81
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable service and the exceptionally helpful customer support team that is always ready to assist promptly. Consumers highlight the smooth streaming quality with no buffering, quick response times, and overall ease of use across multiple devices like tablets. However, some customers also noted minor areas for improvement regarding specific language subtitles and experienced slight setup difficulties when connecting older television sets. Despite these few observations, people remain extremely satisfied with the fantastic content selection, overall stellar performance, and truly exceptional value offered.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt support, helpful assistance, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team for being helpful,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an awesome front-end menu... See more

Response time

Consumers find response time to be positive, frequently noting that customer support is quick to reply and... See more

Product

Reviewers highlight positive aspects of product, expressing satisfaction with the high quality, stable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m very happy with Prime TV and the service they provide. The service is excellent, everything works well, and the overall experience has been great. Their customer service is helpful and professiona... See more

Rated 5 out of 5 stars

Excellent service whenever an issue appears the help i have had has been top notch. I recommend to anybody, prices are great, service is great and absolutely not one single bad word to be said.

Rated 5 out of 5 stars

Good prices and EXCELLENT customer service. Well done guys. I highly recommend them.

Rated 5 out of 5 stars

Had a trial of this service about six months ago and it worked well, I then signed up for their year deal and the system has been superb . Highly recommended if you want high quality I.P.T.V.


Company details

Written by the company

Prime Service is focused on making the viewing experience simple and convenient. We aim to provide an easy-to-use service with straightforward setup, flexible options, and helpful customer support when you need assistance. At Prime Service, we value transparency, reliability, and customer satisfaction. Whenever you’re ready to get started, our team is here to assist.


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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No recent history of asking for reviews

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4.9

All reviews

(81)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top notch

Top notch. Everything is running smooth. The stuff really helpful, setting it up, solving any issues. 100% recommend!

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

No problems so far, very responsive on WhatsApp and would definitely renew my subscription when the time comes.

Would recommend this for sure.

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

In my opinion you won't do better than by using Prime

You won't do better than Prime. Brilliant system & Support I have used Prime for a couple of years, and it has generally been without fault. Recently they have upgraded their system, and what an amazing difference this has made. They advise using Tivimate as the player, and I use this on a Firestick. You have to make a one-off payment of £20 to Prime, which is very fair. Once you have subscribed to the service and installed Tivimate using a downloader code given to you by Prime, they will then give you a username and password. They will explain how to enter that into Tivimate. After that you are good to go.
Primes' recent upgrade along with Tivimate is remarkable. Superb quality, and just about everything that is broadcast throughout the planet can be viewed, including 20000-plus films with films from Netflix & Prime. Tivimate is the best player to use without a doubt. Changing from one channel to another is instant, unlike it was previously using another app.

Prime offers brilliant and virtually instant customer service, and purchasing is done via WhatsApp. The way they work is simple and extremely reliable and very responsive. It's impossible to find a better IPTV system. I'm not paid to write this, and I speak as I find. This provider really is excellent in all respects.

October 12, 2026
Unprompted review
Rated 5 out of 5 stars

Had a few issues at 1st

Had a few issues at 1st, but the guys changed the app and server and it's fantastic now. No buffer,no stall, fantastic content and very very good support

October 10, 2026
Unprompted review
Rated 5 out of 5 stars

Service on iPad

I use the service on my iPad and I absolutely love it. I have access to the channels I watch and the support is prompt as well as the guidance when setting it up.

October 4, 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful with setting up

Really helpful with setting up and talked me through in simple language what I didn't understand. All worked as expected. Would recommend

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

Best service

Best service, must add and improve with italian subs, but very open to help p you!

October 7, 2026
Unprompted review

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