The company does not offer tracking software for the contractors. My contractor did not do the work assigned. He had an extensive work which was itemized. Never signed into the EHR. He was billed a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We've partnered with other outsourcing service providers before, but My Remote Hero are great. They handle everything from HR to payroll, local compliance in the Philippines.
Remote Hero made hiring easy. They quickly gave us several excellent candidates. The process was smooth, and we are thrilled with our new team member. Five stars!
We were very happy with Remote Hero. The team gave us great support, and our new graphic designer is a perfect fit. We highly recommend them for hiring in the Philippines.
Company details
Written by the company
Remote Hero specialises in connecting companies with highly skilled and culturally compatible remote talent from the Philippines. Remote Hero offers Simple and cost effective recruitment as well as comprehensive Employer Of Record (EOR) services for company looking to reduce the hassle of managing their remote staff.
Contact info
James Carter Road, Mildenhall, IP28 7DE, Bury St. Edmunds, United Kingdom
- info@myremotehero.com
- myremotehero.com
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Near-zero Productivity
The company does not offer tracking software for the contractors. My contractor did not do the work assigned. He had an extensive work which was itemized. Never signed into the EHR. He was billed as a highly experienced person, and his resume really reflected that. However, I ended up paying for time that was never worked. Very frustrating. Remote Hero takes no responsibility, but makes sure they get paid, despite near-zero productivity.
Seamless Recruitment
Remote Hero provides seamless recruitment services. They make the hiring process easy and efficient.
Professional Service
They provided a professional service with a personal touch. Their candidates are always well-suited to our needs.
Professional and reliable
Professional and reliable service from start to finish. Remote Hero understands our needs perfectly.
Every interaction with Remote Hero was…
Every interaction with Remote Hero was professional. The quality of candidates was high, and the support was excellent. Highly recommend their services!
Remote Hero provided excellent…
Remote Hero provided excellent candidates and great support. The process was smooth, and we are very happy with our new hire. Highly recommended their services!
Wording with Remote Hero was a…
Wording with Remote Hero was a fantastic experience. The team provided excellent support, and we are very happy with our new hire. Highly recommend their services!
Remote Hero's support team was…
Remote Hero's support team was incredibly helpful throughout the hiring process. Our new graphic designer is a great addition to our team. Highly recommend!
Remote Hero has been a game-changer for…
Remote Hero has been a game-changer for us. The staff is professional, and the candidates they provide are high quality. Highly recommend for hiring n the Philippines!
Remote Hero prvided us with fantastic…
Remote Hero prvided us with fantastic options quickly. The process was efficient, and we are thrilled with our new hire. Highly recommend their servces!
We've tried other outsourcing…
We've tried other outsourcing providers, but remot Herostands out. They handle everything from HR to payroll and local compliance in the Philippines.Great service!
Remote Hero was recommended to us for…
Remote Hero was recommended to us for hiring customer support personnel. The process was smooth, and we found excellent candidates. Highly recommend for outsourcing in southeast Asia.
Every interaction with Remote Hero was…
Every interaction with Remote Hero was professional. The quality of candidates was impressive, and the support from their team was excellent. Highly recommend!
Partnering with Remote Hero was a great…
Partnering with Remote Hero was a great decision. The support staff was very helpful, and our new hire is fantastic. Highly recommend their services!
We had a fantastic experience with…
We had a fantastic experience with Remote Hero. The staff was very supportive, and our new designer is amazing. We can't recommend them enough!
We were very happy with Remote Hero
We were very happy with Remote Hero. The team gave us great support, and our new graphic designer is a perfect fit. We highly recommend them for hiring in the Philippines.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








