Warning
Warning – multiple webshops operated by the same owner (KVK 78168996)
This review is a warning to other consumers about a network of webshops that all appear to be operated by the same company, registered under Dutch KVK number 78168996. These websites use different names and domains (some ending in .nl, others .com or .de), but they all follow the same pattern.
What happens:
- The shops pretend to be Dutch, yet all products are shipped directly from China.
- Delivery times are often several weeks, despite claims of “fast local shipping”.
- Returns are practically impossible or extremely expensive since the address is in China.
- Customer service repeatedly sends identical, automated messages that ignore your actual questions.
- When you cancel or refuse a delivery, they deny a full refund and instead offer only 20–25% if you agree to keep the product.
- They hide behind “company policy” that violates EU and Dutch consumer protection laws.
I personally dealt with one of these shops (Le Philippe), but after further investigation, I found many more using the same templates, wording, and behavior. It appears to be a coordinated dropshipping network that profits by misleading customers about their rights and the true origin of the products.
In short: any webshop connected to KVK 78168996, or that resembles Le Philippe in design or communication, should be avoided at all costs.