Beautiful shoes. You see the quality. Haven’t worn them yet, but I expect no problems. Most beautiful shoebox ever! Very nice sleeves to put the shoes in. I like the little Swedish flag detail. The... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought a pair of shoes with a discount code. Unfortunately they had some damage on arrival and I wanted an exchange. The exchange software didnt allow me to exchange for the same size so I got credi... See more
Company replied
Was trying to dial in my size. Customer service was good, once I got passed the AI responses. Was disappointed I was charged a return shipping fee. I’d like to order a new size but are hesitant due to... See more
Great Shows, but unfortunately my feet kept slipping out of the loafer, so i sent them back. The process went smoothly, although i did have to follow up once to ask when the refund would be processed.... See more
Company details
About Myrqvist
Written by the company
About Myrqvist
Myrqvist began its journey in 2016 with a clear vision: to craft quality footwear with a timeless design at a reasonable price. Our aim was to create shoes that could withstand the test of time and trends.
How do we combine top-quality craftsmanship with a modest price point? At Myrqvist, we take pride in our dedication to craftsmanship. While all of our design work is done at our headquarters in Stockholm, our shoes are assembled by experienced artisans in Portugal, with whom we have long-standing relationships. We choose not to add hefty margins, keeping our prices representative of the craftsmanship involved. This results in what we like to call premium footwear without the premium price tag.
Scandinavian design, attention to the finest details, and the use of top-quality materials from the best tanneries in the world are at the core of our business. Thanks to these principles, we were awarded the title of fastest-growing footwear brand in Sweden in 2020. Though we cherish our Scandinavian heritage, our shoes are now worn on every continent, recognized globally.
Our growth extends beyond Sweden. Our first shoe, the Oxford Äppelviken, remains a staple, but our collection has expanded to include sneakers, boots, sandals, and accessories. All our products share a timeless design and are made to last for years. This commitment to durability and style defines Myrqvist - premium footwear without the premium price tag.
Explore our collection and learn more about our commitment to excellence at www.myrqvist.com.
Contact info
Jakobsbergsgatan 17, 111 44, Stockholm, Sweden
- info@myrqvist.com
- myrqvist.com
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Nice and helpful staff
Nice and helpful staff, professionals, and also the shoes are extremely nice
June 8, 2026
I needed to change a shipping address…
I needed to change a shipping address or cancel. I’ve gotten one negative response from the company and zero follow up to my further questions. This process and customer service experience has been a total disaster for me.
June 12, 2026
Reply from Myrqvist
Hi,
Thank you for your feedback, and I sincerely apologise for your experience.
We have reviewed your case and have already contacted you with a proposed solution. If you have not seen our reply, could you please check your spam or junk folder, as our emails can occasionally end up there.
We understand the issue with your shipping address and are committed to finding an alternative solution that works for you. We will do our very best to help resolve this as smoothly as possible.
Again, I apologise for the inconvenience, and we appreciate your patience.
Kind regards,
Myrqvist
Reply from Myrqvist
Hi Jan,
Thank you for reaching out.
I am sorry to hear that you have not yet received your package. I have contacted our warehouse team and asked them to prioritise your order and ship it with express delivery.
Once the order has been dispatched, you will receive a tracking link by email.
I sincerely apologise for the delay and appreciate your patience.
Kind regards,
Customer Support Team Myrqvist
Amazing Products
Amazing Products, easy and simple online portal for ordering.
Overall, very happy with the total experience.
June 10, 2026
Website was easy
Website was easy. Shoes were nice tho I returned them as size was off. Return was a bit clunky
June 10, 2026
Reply from Myrqvist
Thank you for your feedback.
We are glad to hear that you found the website easy to use and liked the shoes, although we are sorry that the sizing was not quite right.
We also appreciate your comments about the return process. We understand that it felt less straightforward than expected, and we will take this feedback into account as we continue working to improve the experience.
Kind regards,
Myrqvist
Decent-
Shoes look good. Decent quality, but for the price nothing spectacular. Delivery a bit slow. Return process extremely slow and inconvenient
June 9, 2026
Reply from Myrqvist
Thank you for taking the time to share your feedback.
We're pleased to hear that you liked the look of the shoes. At the same time, we're sorry to hear that the delivery and return process did not meet your expectations.
We appreciate your comments and are continuously working to improve both our logistics and our returns experience to make the process smoother and faster for our customers.
Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.
Kind regards,
Myrqvist
Good quality shoes for a great price
June 2, 2026
Bought leather loafers - beautiful shoes
Bought leather loafers. They are absolutely beautiful shoes. Lovely soft leather and very comfortable and really lovely packaging. Highly recommended!
June 4, 2026
Excellent
Excellent, thoughtful and situation-specific service interaction. Quality product, well crafted.
June 2, 2026
Unfortunately the shoes did not work…
Unfortunately the shoes did not work for me. I did 2 purchases and 2 returns and both were easy to conduct.
June 2, 2026
Low quality and disappointing Customer Service
I ordered a pair of loafers from Myrqvist which developed a defect after being worn only twice. When I contacted customer service, I was informed that I would not receive a new pair because the model was no longer available. Instead, I was offered store credit, which I reluctantly accepted.
Using this credit, I purchased another pair of shoes and paid an additional amount on top. Unfortunately, these shoes did not meet my expectations, so I returned them in accordance with the company’s return policy.
Since then, I have been trying to obtain the refund I am entitled to. After two initial contacts, customer service simply stopped responding. Despite several follow-up emails asking whether and when I would receive my money back, I have received no information whatsoever.
As things stand today, I have paid around €200 and do not have a functioning product to show for it. The most disappointing aspect is not even the defective shoes, but the complete lack of communication and customer support afterwards.
Based on my experience, I cannot recommend Myrqvist.
June 15, 2026
Unprompted review
Reply from Myrqvist
Dear Customer,
Thank you for taking the time to share your experience. We are very sorry to hear that you have been disappointed both with the product and the service you received.
This is certainly not the experience we aim to provide. We understand how frustrating it must be to experience a defect, go through the warranty process, and then feel that your follow-up inquiries regarding the refund have not been properly addressed.
Unfortunately, we are unable to identify your case from your review alone, as we do not have your name or order number available.
We would therefore greatly appreciate it if you could contact us directly at info@myrqvist.com and include your order number and a brief summary of the situation. We will personally review the case and do our best to clarify the status of the refund and find a satisfactory resolution.
We sincerely apologize for the inconvenience and hope to have the opportunity to resolve this matter for you.
Kind regards,
Myrqvist
Reply from Myrqvist
Dear Shuangfei Zhou,
Thank you for taking the time to leave a review.
We are sorry to read that you feel this way and would very much like the opportunity to better understand what has happened in your case.
We therefore kindly ask that you contact us directly at info@myrqvist.com with your order number and a brief description of the issue.
Once we receive your information, we will investigate the matter thoroughly and do our best to find a fair solution.
We appreciate your feedback and hope to have the opportunity to resolve this situation.
Kind regards,
Myrqvist
Truely greate products
May 29, 2026
Bought in wrong size and they are…
Bought in wrong size and they are changing immediately, very good service
May 28, 2026
Quality top
May 26, 2026
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