mySatNav Reviews 

1,804
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding products cheaper than elsewhere, and appreciate the impressively fast delivery, with many orders arriving the next day or within 48 hours. People frequently highlight the excellent service, noting the staff's deep product knowledge, helpful communication, and efficient handling of orders and inquiries. Reviewers also commend the quality of the products and the smooth ordering process. Many express satisfaction with the overall experience, often becoming repeat customers due to the reliability and efficiency demonstrated.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Product

Reviewers highlight positive aspects of product, often praising the competitive pricing and value for money,... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding products at the cheapest... See more

Service

Consumers find service to be positive, with many reviewers consistently highlighting excellent, efficient,... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Decided on a new Garmin Zumo XT3 and found MySatNav had very competitive pricing with free shipping. Ordered it on Thu morning before 10:30am, and the GPS was delivered early Fri morning, less than 24... See more

Rated 5 out of 5 stars

I’ll be honest I was a little bit skeptical about ordering from the site. The positive reviews did put me at ease. Got a great deal on a Garmin as it was the cheapest price anywhere. Delivery was supe... See more

Rated 5 out of 5 stars

Stumbled across mySatNav while researching a replacement for my 4 year old Venu 2. Read a few articles on their web site and had no hesitation in ordering the replacement at an attractive price. The n... See more

Rated 5 out of 5 stars

Had an issue with a garmin forerunner 965 watch Upon receipt of product seller sent replacement out straight away under warranty 3 watch I’ve purchased from him customer service is really real... See more



Company details

  1. Electronics Store

Written by the company

Full Range of GARMIN GPS Smartwatches, Activity Trackers, Handhelds & Sat Navs. Also Stocks Satmap Active 20 series. Low Prices, Local Expert Advice, Full Irish Warranty & FAST 24-48hr Delivery.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(1,804)

229 reviews in the last 12 months

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Rated 1 out of 5 stars

Four days waiting on each reply to an…

Four days waiting on each reply to an email.. FFS. Then told a refund would take 3-4 working days. Not true if you're not even responding to my email. Gonna give it 2 more days then I'm initiating action through my credit card company. Wish I'd just bought from Garmin instead of trying to support an Irish business. Won't use this company again.

February 17, 2026
Unprompted review
mySatNav logo

Reply from mySatNav

Hi David,

We are disappointed to see this rating as the timeline of our communication does not reflect a 4-day delay at any time.

As a small Irish business operating Monday to Friday, we responded to every query you sent within one business day:

- FRIDAY NIGHT (Feb 6th): Order placed for an out-of-stock item.

- TUESDAY (Feb 10th): You inquired about stock due date.

- WEDNESDAY (Feb 11th): We replied that we were still waiting for an ETA from Garmin (1 business day).

- THURSDAY (Feb 12th): You requested a cancellation.

- FRIDAY (Feb 13th): We replied to confirm we could cancel and requested your final go-ahead. We also noted that banks (not us) usually take 3–5 working days to process refunds to cards (1 business day). In mid afternoon, you confirmed the go-ahead.

- MONDAY (Feb 16th): Your refund was processed in full (less than 1 working day after your confirmation).

While we understand that waiting for stock can be frustrating, we maintained consistent communication throughout our opening hours. Your refund has been processed on our end as of Monday morning.

Kind regards,
The mySatNav Team

Rated 5 out of 5 stars

Very smooth transaction

Product shipped on time. Great communication throughout. Product as described - very happy with it. Package received less than 48 hours after placing order. Very smooth transaction.

February 11, 2026
Rated 3 out of 5 stars

Price competitive, wait too long.

Price competitive, communication good, but over a month between ordering and receiving goods is too long.

January 29, 2026
mySatNav logo

Reply from mySatNav

Dear Tony

Thank you for taking the time to share your feedback. We completely agree that it took longer than we would have liked to get your Garmin GPSMAP H1 to you, and we sincerely apologise for the frustration this caused.

To provide some context, when an item is out of stock, we rely on estimated arrival dates provided by the manufacturer. In this instance, Garmin updated the ETA several times due to broader logistical shifts in EU distribution and customs processing, which unfortunately sit outside of our direct control.

We aim to ship items the moment they reach our warehouse. Your order arrived with us on the afternoon of Thursday, January 29th, was collected by DPD on Friday, January 30th, and delivered on Tuesday, February 3rd, following the bank holiday weekend.

We would have much preferred to get this to you sooner, and we appreciate your patience while we navigated these manufacturer delays. We are constantly working to improve our communication regarding these external timelines to better serve our customers.

Kind regards,

The mySatNav Team

Rated 5 out of 5 stars

Zero Hassle - 5 Stars

I had an amazing experience buying from mySavNav. I bought a Shokz OpenRun PRO 2, and it had a defective power button. I got it replaced twice now, with no hassle at all. I posted back to mySavNav on a Wednesday and received a brand new device by Tuesday.

February 9, 2026
Rated 5 out of 5 stars

Excellent experience

Excellent experience, called for advice regarding a Garmin watch and was given all the details before buying. Their prices were alot more cheaper than anywhere I looked online and nice to deal with an Irish company.

January 27, 2026
Rated 5 out of 5 stars

Reliable

Didn’t know the company and was a bit skeptical about buying since it was an online-only shop. But I received my Garmin within 48 hours, and it was €70 cheaper than in other well-known stores.

February 4, 2026
Rated 5 out of 5 stars

Most competitive pricing on the item I…

Most competitive pricing on the item I ordered and fast delivery (within 2 days) with a trusted delivery company. Was somewhat anxious about ordering a higher value item value item online for delivery, however everything went smoothly. Received order confirmation details and accurate delivery updates. Item came well packaged. Delighted with my purchase and the fast and efficient service.

January 6, 2026

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