My experience was very good and one of a kind with Mysilklove. They seem to truly believe in customer satisfaction by extending their services and going out of the way to help. They delivered the Sar... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wearing such a lovely saree by Mysilklove. This saree gave me an ethnic look that I wanted😍, I received so many compliments from my family and friends, thanks you so much Mysilklove. Absolutely worth... See more
Company replied
It’s a perfect drape with a great fall & perfect colour combination ! For a busy Gynecologist like me , it comes out as a very elegant & beautiful wrap & I absolutely love the feel of it . Very hig... See more
Company replied
I have purchased four Sarees from mysilk love website. After the sarees were delivered, I wanted to return 2 of them as I was not satisfied. My Silk love customer experience is very disappointing as t... See more
Company replied
Company details
Written by the company
We design and source handcrafted products from more than 2000 local artisans in India (#VocalForLocal). MySilkLove has become a synonym to online saree shopping, delivering across any part of the world. Our customers don't hesitate to write reviews about us or our products, and we've 4.9 (out of 5) plus rating for all products sold till now, and it's getting better day by day.
Contact info
BLDG 59/1 SCHEME NO 10 SECTOR 21 PCNTDA NIGADI Pune MH 411044 INDIA., 411045, Pune, India
- 9834381221
- support@mysilklove.com
- mysilklove.com
4.2
Great
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
a very good product
a very good product. cloth quality is very good.
February 28, 2024
Unprompted review
Advertisement
I loved mysilklove sarees
I loved mysilklove sarees . Must buy from mysilklove quick delivery and staff is also good
December 30, 2023
Unprompted review
Received good saree from mysilklove
Received good saree from mysilklove . Quick delivery nice service good cus6 service
December 30, 2023
Unprompted review
Good experience good sarees thank you…
Good experience good sarees thank you mysilklove
December 30, 2023
Unprompted review
Very bad experience with it
Very bad experience with it. They respond very quickly in their own interests. But in case of return or exchange they don't want to response. I am totally fade up with them requesting for exchange. But many hours gone , they have not responded till the message written. But if I want to buy something, then they are very prompt in answering. Don't buy from them.I have sent mails many times, I called them many times,but no response.
November 13, 2023
Unprompted review
Advertisement
It’s a great experience to recieve my…
It’s a great experience to recieve my sarees ! The packaging and material is genuine.
October 9, 2023
Unprompted review
THANKS TO THE TEAM MYSILKLOVE
THANKS TO THE TEAM MYSILKLOVE. I had a very good experience shopping with you,all my purchased items are perfect and the best part was I was able to receive everything on time. Looking forward shopping with you in future Thank you so much...
September 15, 2023
Unprompted review
Amount debited by product has not arrived
It has been 3 weeks and my issue hasnt been resolved yet When paying for the order, there was a failure due to which i paid again. Amount has been debited 2ce. I got 1 refund and I am awaiting my order, but it still ahs not arrived and there is not much help from the customer support. Please do not buy from such sites
August 5, 2023
Unprompted review
Reply from Mysilklove
Hello ma'am, first of all sorry for the inconvenience. we've previously encountered a payment failure notification from Razorpay. After two days, a delayed payment notification was received. During this period, your shipment was sent out even though it had been on hold. Unfortunately, the courier company couldn't retain it for more than 24 hours, resulting in the shipment being returned. We were willing to cover the cost of expedited delivery as per our conversation, but you opted to cancel the shipment. Your refund has been processed. Kindly verify the information.
You can find the tracking details below.
https://www.delhivery.com/track/package/7353710258230
Advertisement
I love this saree ,good service and experience
I love this saree. It's same as shown in the picture. And I love the texture of the saree. It drapes well. Thank you #mysilklove
March 17, 2023
Unprompted review
Great experience with mysilk with the…
Great experience with mysilk with the varieties of designs they offer
March 1, 2023
Unprompted review
Excellent platform to buy sarees
I have been seeing the Mysilklove on fb and always wanted to try out this platform. So I booked a chiffon fancy saree and thisreached me within a week and it was exactly what I wanted to gift my neice for her 12th farewell party.Thanks.
October 30, 2022
Unprompted review
I have recently purchased saree from…
I have recently purchased saree from Mysilklove.comThey have very good range of sarees ranging from lowest rates to high rate. Quality, design and texture of material is very good. Value for money.
Thank you.mysilklove
October 10, 2022
Unprompted review
Advertisement
Pathetic site they chit people I have…
Pathetic site they cheat people I have bought a saree from there site during there sale and I have checked there return policy also which is there in my product description and there is no where written that this product is non returnable so I have order this when I receive I didn't like the product and I ask them for the return so they refuse to take it back n said it is in sale so we will not take it back . Each and every site accept return wather it is on sale or not but " my silk love " they are so rigid after sowing there return description also they are not take back the product so aware before buying anything from this kind of fard sites they chit you and then they want give your money back .. I have all the proof not even deserve 1 star
October 13, 2022
Unprompted review
Reply from Mysilklove
Hello Mam,
Extremely sorry. we are helpless against our policy.
Clearance 30% of off-sale products are non-returnable, as stated clearly in our policy.
also, you used 30% off clear discount code which is applicable only for the clearance sale product.
if you select the product from other categories' discount, it is returnable and exchangeable.
We can't cross the company policy.
Return and Exchange Policy link:
https://mysilklove.com/pages/returns-and-exchange
Absolutely in love with this unique…
Absolutely in love with this unique saree from - @mysilklove
Rates are reasonable as compared to karagiri
Thank you nice experience and service ☺️
October 7, 2022
Unprompted review
I had 1st time order on mysilklove.it…
I had 1st time order on mysilklove.it was great experience and all collections is so beautiful. I would like to next time purchase on this website.
October 3, 2022
Unprompted review
Reply from Mysilklove
Hi Manjushree
Thanks for the review, this motivates us to do even better
I had ordered a saree from My silk…
I had ordered a saree from My silk love. The quality of the saree is pathetic. I had placed a return request where the saree got picked up after 10 days. Also these people were not willing to refund my money. They do not even answer the client's calls.They we're not willing to refund the amount and also refunded me the money and also deducted Rs 100 for no reason after insisting almost everyday to refund me my money. Request people not to order anything from this site as the quality and the service is horrible.
October 6, 2022
Unprompted review
Reply from Mysilklove
We have resolved your query. And money was refunded as per the refund policy. The delay in pickup was due to bad weather conditions and heavy rains, and disrupted supply chain in reverse logistics
I hope you understand
Thanks
Mysilklove team
Advertisement
Wrost experience
Wrost experience , better to buy from karigari app. I bought a saree but due to the quality I returned the saree and today it's been 15 days I haven't got the refund. I have to remind them everyday still no response , such a irresponsible person.
September 5, 2022
Unprompted review
Reply from Mysilklove
We have resolved your query. And money was refunded as per the refund policy.
Also as far as karagiri app is concerned our manufacturers and theirs are same. So no difference in quality between us and karagiri. But do compare our prices with them and you will save a lot of money
Thanks
Mysilklove team
Wanted to return one saree
Wanted to return one saree, but no response...inspite of continuous reminders
August 31, 2022
Unprompted review
Reply from Mysilklove
We have resolved your query. And money was refunded as per the refund policy. The delay in pickup was due to bad weather conditions and heavy rains, and disrupted supply chain in reverse logistics
I hope you understand
Thanks
Mysilklove team
My friend recommended this website and…
My friend recommended this website and it has beautiful collections. Must visit this website, U will find a lot more trending sarees for you.
August 14, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.