My Social Book Reviews 2,687

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting the excellent quality of the books, including the paper, color, and clarity of images, often describing them as durable and long-lasting treasures. Many appreciate how the service transforms social media content into meaningful keepsakes, making it easy to preserve memories and share life experiences with friends and family. The process of creating and ordering these books is frequently noted as quick, easy, and efficient. However, some customers also noted issues with the user experience, particularly regarding editing options. People mentioned difficulties in eliminating repeated photos, controlling image reduction, or having more precise control over which photos are included or excluded. Additionally, some reviewers expressed dissatisfaction with the ordering process, citing high postage costs as a deterrent and occasional problems with corrupted images or missing content in their orders. A few also mentioned that the quality of printed pictures was not always satisfactory, and some found the interface annoying due to limited editing capabilities and unwanted automatic inclusions.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality of the books,... See more

Quality

Reviewers mention positive feedback about quality. Many customers consistently praise the high quality of the... See more

Social media

Consumers express satisfaction with social media, particularly for preserving memories. Many reviewers... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Many customers praise the ease of use, quick... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise the ease and... See more

Based on these reviews

Rated 5 out of 5 stars

I've had numerous books created and they are wonderful. The only thing I've noticed is occasionally there's a blank page and you're charged by number of pages. The quality is always great and durable.... See more

Rated 5 out of 5 stars

A1 quality photo book. I have 5 on my coffee table and will make more. They cover my amazing trips to South America, France, Japan, Greece and down the Rhine. My Social Books are perfect for displa... See more

Rated 5 out of 5 stars

I like your product as judged by my first book, though I'm waiting on feedback about a few corrupted images on .pdf pages from a second order. I especially appreciate Amanada's help. She's definitly... See more

Rated 5 out of 5 stars

I’ve been a customer of my social book for some years now and creating a book as well as ordering have always been a smooth process. Their customer support is excellent and gets back to you promptly i... See more


Company details

  1. Photo Printing Service
  2. Scrapbooking Store

Written by the company

Bring Your Memories to Life with My Social Book ⭐️ Turn your Facebook & Google Photos into stunning Photo Books ➡ Create a personalized Yearbook, Journal, or Photo Album in one click ➡ Perfect for personal keepsakes, gifts, or showcasing professional portfolios ➡ Choose softcover or hardcover options. 📚 Why Choose Us? ✅ Simple & Fast: Automatically capture your photos and posts. ✅ Versatile: Ideal for events, vacations, milestones, and more. ✅ Memorable: Preserve your favorite memories beautifully. ❤️ Get started today and discover new ways to print your life!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

My 5th yearbook

For the 5th time in a row I ordered a yearbook of my facebook-posts because I am very pleased with the books and their quality.
This time I made a mistake and there were important things missing in my book. When I askes if my order could be canceled it was not a problem at all.
The amount I payed was refunded within a few days.
Offcourse I placed a new order. This time with everything I wanted in my book.
So what can I say more, good product and a great service!

January 2, 2026
Unprompted review
Rated 3 out of 5 stars

Inflexible, kind of expensive, inefficient app

I give them three stars because they seem to be only game in town for taking posts/captions and producing an automated photobook from Facebook.

Their interface is stupid annoying. It is very hard to have any question answered. They force you into pages and summaries that are ridiculous that you cannot remove.

I had a VERY HARD TIME getting them to upload all of the photos/posts from the time period I gave them. After trying multiple times, I'm taking a break so I don't punch someone :(

When I deleted pictures that did not belong, they remained in the collage that My Social Book creates. So annoying.

And they put a big My Social Book logo on the front and back of the book, which is actually larger than the book's title.

If I could find another option, I'd take it in a minute.

January 1, 2026
Unprompted review
My Social Book logo

Reply from My Social Book

Hello. Thanks for taking the time to write. We’re sorry that your experience was not smooth, and we also thank you for pointing out where you believe we could improve. We also appreciate your acknowledging the value of the automated Facebook-to-book process, and, indeed, our strong suit is automating it all.

If you decide to give us another try later on, and need support, don't hesitate to contact us at help@mysocialbook.com

Rated 5 out of 5 stars

LOVE my yearly Social Books

LOVE my yearly Social Books. How often do you scroll back on your SM pages? Or really look at the photos stored on your phone? These books are amazing! I get one every year.

December 31, 2025
Unprompted review
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Rated 5 out of 5 stars

A great way to remember!

I have put into an annual book all my Facebook postings. This is my diary.
It’s wonderful to be able to look back in a printed format, and see my postings.
The quality of the book is really good, and a great memory jogger!
I have one for each year since 2008. I’m hooked!

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Not computer savvy, but it’s easy.

With my 1st photobook, like most people, I was reluctant, but I thought I’d give it a try. I now have 5 books. It was much easier than I thought & I am not computer savvy. U just click on what U want & what U don’t want, U choose UR book cover format & color, the photo size… click-click it’s that easy. My photos are from my Facebook postings, so they are in chronological order. The paper is a nice quality & the colors are vibrant. I only wish that I could edit my pictures as I originally added text under most of the photos & parts of it get cut off. That, I don’t know how to fix. Customer service has been responsive & helpful. I am currently working on my last book for this year & I really appreciate the 40% & 50% sales they have. A very nice quality photo book. Try it you will not regret it.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

The book came out exactly as I hoped.

The book came out exactly as I hoped it would. I love the layout. The only thing that I would have changed is that there are a few points when the description doesn't match the photo on that page but it really doesn't detract.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Buy this Book, or I'll Shoot this Manuscript.

The book itself is very well done, but then it had excellent material to start with didn't it? I write a little and I appreciate how you treat the text. I had been using another supplier but have switched over to My Social Book because of this. The treatment of images is first class and if I had one small change it would be nice to have control over which images were reduced in size. I know, big ASK, but you asked. Whether or not that is implemented will not change my decision to have you do my book. So in reviewing my review I give you guys 5 stars, thanks.

December 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Never disappoints!

I've had numerous books created and they are wonderful. The only thing I've noticed is occasionally there's a blank page and you're charged by number of pages. The quality is always great and durable. The color and clarity is good also. Tip.. be sure to review and edit things like cover photo, etc to your preference.

December 26, 2025
Unprompted review
Rated 2 out of 5 stars

The books are ok

The books are ok. I like the hard cover. Although there wasnt a preview of every single page so I couldn't take out a lot of the random pics and memes I didnt want.
Even with the huge black friday discount, I still found the books expensive. But was satisfied enough with the cost and postage ($100+) from US to Australia, however, my parcel has now been stopped and ive incurred further import fees. Even though the items cost under $1000. (If they had included postage, making it over $1000, the import fees should be 5%) however i am being asked for nearly $320???
The email replies from Amanda seem like they use chatgbt to respond. I dont like that.
I won't be using company again.

December 17, 2025
Unprompted review
My Social Book logo

Reply from My Social Book

Hello Anna, thank you for your review, and I'm sorry you were frustrated with some of the aspects of your experience. A full preview of the books is now available on our website. By the time you ordered, even though it was not the case, a list of all the posts to be printed was available on the "edit content" button, and you could uncheck whatever you wouldn't want to land in the book to remove it. About the import fees, unfortunately, there's not much we can do. As our books are printed abroad, in Europe and the US, import fees are subject to the local laws, and the customer's responsibility. None of these fees comes as profit to My Social Book, and are not decided by us. Ultimately, I can guarantee that Amanda's answer was not written by ChatGPT, and the tool was only used to double-check the Australian import laws at your request, which, despite not being our responsibility, we were invested in making sure the fees were accurate. If you have further questions about import and duty fees, we'd recommend you contact your local customs office.

Rated 5 out of 5 stars

Never disappointed

I've been a customer for years now. Each album always comes out just as beautiful as I previewed, and shipped in a timely manner. I enjoy the memories saved on my social books. It's easier to share than searching through the hardrive. I also enjoy how easy it is to choose an album on FB and print it out.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I love my social book(s)

I love my social book(s), I show them off to my friends and family, like photo albums, but so much more. They were so easy to make and the quality of the paper and photos are excellent. Customer service is outstanding, I had an issue with one of my orders, and it was addressed and corrected immediately and replaced at no cost to me. If you share your life experiences on Facebook or instagram, you should consider creating your own social book. I highly recommend it.

December 19, 2025
Unprompted review
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Rated 3 out of 5 stars

Tricky Process

Tricky Process - Good Results in the End
I love my social books but your system is difficult and unreliable to use. Half the time it hangs or is not available. I wish it didn't recompile after every little change - it takes so long to just change a few pictures. Also, pictures from FB albums or dropbox files are not printed in the order they were uploaded. Finally, I wish that you would recognize the order of posts on FB when the posting date has been changed by the user.

December 22, 2025
Unprompted review
My Social Book logo

Reply from My Social Book

Hi Sarah, thank you for your review, and I'm happy that in the end, you are happy with the results. Your feedback and comments will certainly be taken into account, and I've already forwarded them to our IT team

Rated 4 out of 5 stars

Great but a few deterrents.…

I love the books but when setting up it's difficult to eliminate repeated photos manually. It takes us back to the beginning each time we uncheck one. I'd like a simpler method of including photos and not just featuring the most liked photo. That's other people's opinions of the best photo in the year, not our own.
Also, the postage is exorbitantly high and usually the reason I don't make the order. I'm sure it doesn't cost that much to send a book that distance. Anything else we buy from those countries usually has very low or even zero postage costs.

December 18, 2025
Unprompted review
Rated 4 out of 5 stars

Great product but needs tweaked.

I’m happy with product but wish there were not so many blank pages both full and half. I also wish it could be tweaked and full page pictures could be chosen/changed. I would be happy with this being allowed after purchase even if it was only a dozen changes or so. I also do not like how the most liked captions for each month get cut sometime and does not always do the entire caption even though there is a ton of room on the page for the entire caption. Also a memory picture was missing but the caption was printed with no picture.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

This is my 7th book with them

I do a My Social Book for two years at a time for years. I realized I had the wrong years so I changed it and then forgot to change the picture on the cover and ordered it. I contacted them and Geraldine cancelled my book and gave me a new code to reorder at the same price. They were amazing!

December 17, 2025
Unprompted review
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Rated 4 out of 5 stars

I like how the book looks and speed of…

I like how the book looks and speed of service. Occasionally I would exchange some of the bigger photos for a different one if I had the option. (I know, you're trying to make it easy.) I also don't like that if there are several pictures in a post, they are entered in the book out of order. I generally explain something on the first pic and don't repeat on subsequent, so the explanation ends up being on a later page in the book.

December 1, 2025
Unprompted review

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