Took an order and payment for something that wasn’t in stock. Sent one email in 10 days (that went to junk so was missed) in the lead up Christmas. When I realised I asked them to send a different pro... See more
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Delivery swift. However, incorrect item delivered. They responded very promptly to my e-mail enquiring if they had another version of the jacket ordered. As they didn’t have a suitable replaceme... See more
Company replied
Absolutely shocking communication from this company. Took 6 weeks to get to the bottom of a problem with my order and I had to constantly email them to get an answer. Eventually I discovered via discu... See more
Really easy process, quick delivery too. My only feedback is this (forgive my lack of internet shopping site knowledge), I was able to order an out of stock item. However, instantly I was contacted to... See more
Company replied
Company details
Information provided by various external sources
We're excited about everything sports from watches to printed clothing and accessories. The only UK company to offer part exchange on sports tech. Trade-in your old tech towards a new sports watch!
Contact info
United Kingdom
- mysportsandmore@gmail.com
- mysportsandmore.com
2.1
Poor
339 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good trainers
Very good trainers, arrived really quick and they gave 10% discount on first order. Will use them again.
February 2, 2021
Reply from Mysports and More
We're glad you're happy, Mike. Thank you for leaving a review!
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Reply from Mysports and More
Thank you Graham, glad you're happy!
Fabulous service and really pleased…
Fabulous service and really pleased with purchase, thank you
January 23, 2021
Reply from Mysports and More
Thanks for leaving a great review, Paula!
superb customer service
Delivery swift.
However, incorrect item delivered. They responded very promptly to my e-mail enquiring if they had another version of the jacket ordered.
As they didn’t have a suitable replacement item, and they said it was their error, they allowed me to keep the item rather than return.
The refund came through within 24hrs.
Even though the order was correct and their error, the follow up service was exemplary.
Everyone makes errors but it is what you do to after that counts.
SUPERB CUSTOMER SERVICE!
January 20, 2021
Reply from Mysports and More
Thank you for taking the time to leave an awesome review, Julian. We're glad you're happy!
Long sleeve compression top...
I bought my son a (Houghton Hall Casual Joggers) team kit long sleeve compression top. He said it is really good. It feels and looks good. It is a good fit and keeps him warm. Great quality!
January 18, 2021
Reply from Mysports and More
Thank you, Yvonne!
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Nice stuff!!
first time to order, wasnt straight forward but with the help of support team ordering made easier, I cannot highly recommend the product especially the more mile endurance socks, brilliant stuff, will use and order again in the future.
January 17, 2021
Reply from Mysports and More
Hi Marvin! Thanks for the review.
Would you be kind enough to email in and let us know wasn’t straight forward? We’d love to get this sorted for yourself or anyone else ordering in the future.
Info@mysportsandmore.com
Thanks,
Michael
Great trail shoe does exactly what it…
Great trail shoe does exactly what it says it will do.
January 15, 2021
Reply from Mysports and More
Glad you're happy, Mark, thank you for leaving a review!
Fast delivery and love my trainers
Fast delivery and love my trainers! Would definitely recommend
January 14, 2021
Reply from Mysports and More
Thank you for a lovely review, Gemma!
Parcel was delivered very quickly after…
Parcel was delivered very quickly after ordering, shoes are a good fit. Money off voucher and free sample were a nice surprise too.
January 13, 2021
Reply from Mysports and More
Thanks for leaving a review!
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Will definitely use again
Great communications when needed. Swift resolution of a small error. Really friendly service. Will definitely use them again.
January 13, 2021
Reply from Mysports and More
So glad you're happy, thanks for the review!
Great trail shoe at a fantastic price…
Great trail shoe at a fantastic price ..would highly recommend 👌
January 12, 2021
Reply from Mysports and More
Thank you!
Always great service and great…
Always great service and great products. Highly recommend
January 12, 2021
Reply from Mysports and More
Thank you very much, Chris!
Fabulous service for a picky customer…
Fabulous service for a picky customer we have used the for 2 of our groups so far and continue to be happy with the workdone
December 28, 2020
Reply from Mysports and More
Thank you, Anna!
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Great value
I bought a couple of items, one club kit, one generic. Both are excellent quality and will see lots of use, so definitely worth every penny (not that I paid many pennies - the prices are quite competitive). Thanks, guys!
December 24, 2020
Reply from Mysports and More
Glad you're happy. Thank you for the review!
Reply from Mysports and More
Glad you're happy, David!
Amazing club club kit
Amazing club club kit, always excellent products and service from Andy and his team.
December 18, 2020
Reply from Mysports and More
Thanks for the lovely review!
Easy order process
Easy order process, good quality fabric and printing, well packaged.
December 9, 2020
Reply from Mysports and More
Thank you, Hanna!
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Cost of delivery way over the odds-…
Cost of delivery way over the odds- watch this at checkout
December 7, 2020
Reply from Mysports and More
Hi Shane, sorry that you feel that this really devalued you’re experience with us.
We do offer £10 off for orders over £25.00 for new customers or free postage over £30.
Likewise if you messaged us to let us know we might’ve been able to do something for you.
If you want to message us we’d be more than happy to give you free postage on your next order.
Thank you,
Michael
Really can't rate them high enough
Really can't rate them high enough. 3rd time I've bought a garmin watch from these guys. Their knowledge of the kit and their customer service is outstanding. Really great part exchange prices. Can't imagine getting a running watch elsewhere.
December 3, 2020
Reply from Mysports and More
Always a pleasure, Bob. Thanks for the review!
Great personal service
Great personal service. Really quick to respond and process my part ex.
December 1, 2020
Reply from Mysports and More
So glad you're happy. Thank you for the review!
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