Mysports and More Reviews 339

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Took an order and payment for something that wasn’t in stock. Sent one email in 10 days (that went to junk so was missed) in the lead up Christmas. When I realised I asked them to send a different pro... See more

Rated 5 out of 5 stars

Delivery swift. However, incorrect item delivered. They responded very promptly to my e-mail enquiring if they had another version of the jacket ordered. As they didn’t have a suitable replaceme... See more

Company replied

Rated 1 out of 5 stars

Absolutely shocking communication from this company. Took 6 weeks to get to the bottom of a problem with my order and I had to constantly email them to get an answer. Eventually I discovered via discu... See more

Rated 5 out of 5 stars

Really easy process, quick delivery too. My only feedback is this (forgive my lack of internet shopping site knowledge), I was able to order an out of stock item. However, instantly I was contacted to... See more

Company replied

Company details

  1. Running Store

Information provided by various external sources

We're excited about everything sports from watches to printed clothing and accessories. The only UK company to offer part exchange on sports tech. Trade-in your old tech towards a new sports watch!


Contact info

2.1

Poor

TrustScore 2 out of 5

339 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good quality running tops

Two running tops bought with club logo. Both excellent quality and delivered faster than expected. Also very helpful with query I raised.

September 25, 2020
Unprompted review
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Reply from Mysports and More

Thank you for the lovely review, Fiona!

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Rated 5 out of 5 stars

Great quality printed tees

Great quality printed tees. This is our second order this year and we'll be back next time for sure! Cheers guys.

September 19, 2020
Unprompted review
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Reply from Mysports and More

It's always a pleasure, thanks for the review!

Rated 5 out of 5 stars

Great replacement for my old garmin

My old Garmin Vivosport developed faults and I was looking for a cheap - just do the basics model (ie not Garmin) . I came across this site via an OCR forum and picked up a VivoSmart for an incredibly great price. It synced effortlessly to my current app and that’s it done.

September 14, 2020
Unprompted review
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Reply from Mysports and More

Glad you're happy, thanks for leaving a review!

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Rated 5 out of 5 stars

Returning customer.

Returning customer.

Keep coming back because the service and products are so good.

Clients and runners are able to order our brand gear easily, and we've now had four sets of medals.

Thank you to Andrew and the rest of the team.

September 12, 2020
Unprompted review
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Reply from Mysports and More

Thank you for a lovely review, Matthew!

Rated 5 out of 5 stars

Top Service

Yet again, top class service for our 5th running club virtual event of the year, as usual help received with the design & produced with minimum fuss.
TR&W will be back for more

August 24, 2020
Unprompted review
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Reply from Mysports and More

So glad you're happy! Thanks for leaving a review!

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Rated 5 out of 5 stars

Worth the money

No problems, quick delivery. Not tried the trainers (mainly because I have too many pairs🙈) yet but feel light and glad I got half size up. Grip looks like it will be good.

August 5, 2020
Unprompted review
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Reply from Mysports and More

Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Fantastic Company

Fantastic customer support, brilliant quality printing and products, with a swift turn around on my order. Amazing contact throughout. Will be using these guys again!

July 25, 2020
Unprompted review
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Reply from Mysports and More

Great to hear, thank you Emily!

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Rated 5 out of 5 stars

Great product

Great product, quick delivery & fast comms

July 14, 2020
Unprompted review
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Reply from Mysports and More

Great to hear you're happy. Thank you!

Rated 5 out of 5 stars

Online ordering

Really easy process, quick delivery too. My only feedback is this (forgive my lack of internet shopping site knowledge), I was able to order an out of stock item. However, instantly I was contacted to offer an alternative or would I like to wait a couple of days extra for the original item. So all in all the service recovery was spot on. Highly recommended

July 14, 2020
Unprompted review
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Reply from Mysports and More

Thanks for the review. We've taken your comments on board and we're looking to better control our stock levels so hopefully next time you shop with us we should have everything up to date for what you need!
Thank you again for shopping with us

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Rated 5 out of 5 stars

Great products, great prices

I ordered 2 pairs of running shorts. They are really comfortable, the best shorts I've found to run in. Really good prices and service.

July 11, 2020
Unprompted review
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Reply from Mysports and More

Running's easier when your comfy! Thanks for the review

Rated 5 out of 5 stars

Fantastic from first point of contact…

Fantastic from first point of contact (phone call) to delivery of goods.
I ordered some personalised clothing for my PT business which I'm starting up.
I had a couple of specific amendments to my logo that that I provided and everything was done without any issue and printed onto the clothing just how I requested.

Highly recommend these guys if you want any personalised clothing!

July 9, 2020
Unprompted review
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Reply from Mysports and More

Thanks for the lovely review Will!

Rated 5 out of 5 stars

Brilliant!

Wooden medals by these guys are fantastic! Great quality and look super smart! Great service, Great communication!

July 8, 2020
Unprompted review
Mysports and More logo

Reply from Mysports and More

We're glad you like the medals. Thanks for the review.

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