Myspotifyplaque Reviews 13

TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

Excellent after service

I ordered a plaque for granddaughters Xmas and when it came I got the date wrong!! I contacted the company and they confirmed that it was fault but offered to make another for me only paying postage and set up fees. I was delighted and can’t praise them enough.

January 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Really really happy with my magnet

Really really happy with my magnet. Good quality. Timely arrival and music plays without any problems. I am really happy with my purchase and I would recommend. This is a gift and I can’t wait for my partner to have this at Christmas.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Really pleased with the item

Really pleased with the item, it was well worth waiting for! Quality stuff, and a special shout out goes to Elsie who was really a joy to liaise with. Thank you Elsie and the rest of the team @ Myspotifyplaque!
Kind regards,
Nesha Macanovic

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Honestly can't thank you enough was…

Honestly can't thank you enough was sceptical at first but they arrived well packaged the fridge magnets are superb music chosen is crystal clear would highly recommend anyone looking for that special moment to use these guys once again thank you much

September 4, 2025
Unprompted review
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Rated 5 out of 5 stars

I love it

Excellent customer service. My music box arrived sooner than I expected and I love it. Just what I wanted. The price was also very reasonable.

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed with Product Quality – But Excellent Customer Service

I ordered the Custom Music Flipbook Frame Animation Machine from myspotifyplaqueuk as a special anniversary gift. Unfortunately, the product was faulty on arrival. While the design looked ok, the music never worked properly — even after trying all troubleshooting steps (cranking, charging, etc.). After a short charge, the light stopped working entirely, and the sound only played for a few seconds before cutting out. The crank was also half-broken and felt flimsy.

That said, I want to highlight the excellent customer service I received throughout by Amanda. The team was prompt, polite, and responsive, and they offered me a full refund after seeing the issue.

It’s a real shame, as I had high hopes based on the positive reviews. Perhaps it was just a faulty batch — but unfortunately, it didn’t work out for me.

August 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Keyring plaque

My purchase for a bespoke V.I.P keyring with an identifying personal photograph and the selected African Union anthem, was delivered promptly with no problems !
I am #impressed with the design + quality. I am very #grateful ! Many Thanks ✓

November 6, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered Glass A5 plaque

Ordered Glass A5 plaque, it was alot smaller than A5 and was acrylic, I had to prove to the company it was smaller than A5 by a picture with measurements on it? They don't seem to know what sizes they are sending out. Asked for a full refund of £18.94 as it wasn't what was ordered and they admitted it was their error, have been offered a refund, less delivery, less 50% restocking fee so basically £6? It was their error yet they expect me to pay £12 for their mistake??? DO NOT WASTE YOUR MONEY, SHOCKING CUSTOMER SERVICE!!

April 5, 2021
Unprompted review
Rated 3 out of 5 stars

Timely Delivery, Quality Could Be Better

I recently ordered a plaque with a custom image on it as a gift and the order was processed and delivered within the timeframe stated. However, the quality of the photo was much lower than expected as the image was somewhat washed out and pixelated. Given the limitations of working with Acrylic the pixelation is not entirely unexpected.

A positive was that the scan feature worked and the chosen song played.

Another thing to consider before purchasing is that the item is manufactured and delivered from China despite the ".co.uk" address. This is something that may affect your delivery time.

February 23, 2021
Unprompted review
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