Mysteryboxshop Reviews 

218
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Ordered 3 mystery boxes. An 11 year olds gadget box, a mans mystery box and a womans mystery box. We were all shocked and happy with the quality and usefullness of the items in the boxes... See more

Rated 5 out of 5 stars

Top customer service. I messed up and duplicated my order. They got in touch personally and cancelled one for me

Company replied

Rated 5 out of 5 stars

Absolutely fantastic!!! From ordering to delivery is pretty damn quick? Ordered 3 boxes and they arrived well within the estimated delivery time? They outdo themselves at every turn, filling the boxes... See more

Rated 3 out of 5 stars

I ordered a mystery box from Mysteryboxshop and found the experience to be average. The items were decently packaged and varied, but some of the contents felt cheap and could easily be found at a lowe... See more

Company replied

Company details

  1. Gift Shop

Written by the company

Mystery Boxes are perfect for birthdays, anniversaries & any other occasion. Give the gift of suprise & joy today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

218 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(218)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth the money

I bought the gardeners box and was very pleasantly surprised
Lots of items in, all useful
I'd said worth the money

March 1, 2024
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Reply from Mysteryboxshop

Thank you, Lyndsey. We appreciate this review as gardening season is back. You are very kind to take the time. :-)

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Rated 5 out of 5 stars

Absolutely fantastic mystery box

Absolutely fantastic mystery box, myself & my daughter have just received our second beauty box, outstanding products, well known brands and absolutely worth every penny 💖

March 7, 2024
Unprompted review
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Reply from Mysteryboxshop

Thank you, Eddie. We are delighted that you and your daughter had a fun surprise experience and liked the contents of the box. :-) That's what it's all about, to us. Thanks for taking the time to review us.

Rated 4 out of 5 stars

Good service

Good service and arrives on time 🕰️ I recommend to everyone try the mystery box

February 13, 2024
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Reply from Mysteryboxshop

Hi Gilvan, Thanks for this feedback. It's always disappinting when we let someone down. I've tried calling you twice. Once yesterday and once just now. Please, contact us at info@mysteryboxshop.com and we will try to put this right for you. Many thanks, in advance.

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Rated 5 out of 5 stars

Absolutely fantastic!!

Absolutely fantastic!!! From ordering to delivery is pretty damn quick? Ordered 3 boxes and they arrived well within the estimated delivery time? They outdo themselves at every turn, filling the boxes with items u perhaps didn't know existed but are so handy to have? Needless to say I'm an extremely happy customer and I will definitely be ordering more of these again soon? Thank you all

February 7, 2024
Unprompted review
Rated 4 out of 5 stars

Have had many boxes now

Have had many boxes now. Have been very happy with many buy believe the homewarming boxes are disappointing. Have lots of same items which aren't handy for me but maybe others would use it all.

January 19, 2024
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Reply from Mysteryboxshop

Hi Jennei. Sorry to learn that some of the items were not items you can use. We hope to do better next time. Thanks for the review.

Rated 5 out of 5 stars

Pleased with order

I was very pleased with my order there was very good contents in box it is not the first box I have bought and it will not be the last very good value and very quick delivery thank you .

January 25, 2024
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Reply from Mysteryboxshop

Thank you, Miranda. We are delighted to learn that you liked you mystery box gift :-) We look forward to serving you again.

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Rated 5 out of 5 stars

Top class customer service

I haven’t opened it yet because I live in Spain and had it delivered to my fathers in London. But the customer service after purchase was amazing. Had phone call to make sure the right things for the right time of year and the correct person were in the box. Top class service

January 22, 2024
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Reply from Mysteryboxshop

Thank you, Joanne. You are very kind to write this review from Spain. It was our pleasure. Please, do mention us to your friends in Spain!

We are superb at helping expats send gifts to their families :-)

Rated 5 out of 5 stars

Fantastic company my mum and dad would…

Fantastic company my mum and dad would say the same every box recieved had been brilliant you may not always use everything but if not share the love I would order again and plan to very soon top marks thank you again!!

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

After talking with them about my last…

After talking with them about my last box I was offered a £30 box I chose the house warming box and I have to say it was perfect some great items in couldn’t fault there customer service. Thanks again two days after talking the box arrived very quick service.

January 18, 2024
Unprompted review
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Reply from Mysteryboxshop

You're welcome, Cheryl. We love taking care of our loyal customers. We don't always get it right but will try hard to do everything we can to make good on the service & reputation.

Rated 5 out of 5 stars

Prezzies for two grand children

Prezzies for two grand children. They were totally over the moon with the content as was their Mother. THank you

December 25, 2023
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Reply from Mysteryboxshop

Thank you for your very kind review, William. It was a pleasure. Happy New Year! We look forward to serving you again.

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Rated 5 out of 5 stars

Delivery was quick

Delivery was quick. Some really good stuff in the boxes.the dog boxing got was more for a smaller dog mine just wresked it but still worth the money

November 30, 2023
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Reply from Mysteryboxshop

Thank you, Fay. Have a superb holiday season.

Rated 5 out of 5 stars

I had several questions before…

I had several questions before ordering, so I sent an Email and received a very friendly and quick reply.
All the boxes are christmas presents so still don't know what is in them, but very excited to find out.

November 27, 2023
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Rated 5 out of 5 stars

Easy to use

Hasn't been opened yet as it's a Christmas gift, but the site was really easy to use and delivery was really fast, so far, a great experience

December 1, 2023
Rated 5 out of 5 stars

Amazing boxes will be ordering more…

Amazing boxes will be ordering more keep up the good work fast delivery

December 1, 2023
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Reply from Mysteryboxshop

Thank you, Tina. You are very kind to leave us a review. Have a superb holiday season.

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