DO NOT BUY FROM this Chinese company
DO NOT BUY FROM this Chinese company, KINGGO.SHOP, also called ‘MY STORE’ -and whatever other guise and other names they go under!! Grrrr!
I would give MINUS 100 if possible!
They claim ‘gold’ hoop earrings with magnets and ‘germanium’ for lymphatic drainage, knee arthritis and even for slimming! Lol!! Silly me to believe the total lies!
Their advertising is absolutely over the top showing photo and video reviews, which are obviously total hype and completely untrue!!
Earrings have faulty closures, are a cheap base metal that is not even gold plate but just a very light goldish colour, are NOT hypoallergenic, have milky white poor quality stones, and are just total RUBBISH!
STILL no refund from company 4 days after receiving on July 10th, 2024 till now, Aug 2nd, 2024, 3 months later, even after many emails sent, with much stress plus wasted hours and hours on my part!
They firstly apologise for ‘your dissatisfaction’ and ask for photos & videos - but only if faulty, otherwise NO REFUND!!?
Then they tell you how to use the faulty earrings by pulling them up in ears when wearing (????!!)!!!
They then offered 20%partial refund if I kept their rubbish but I asked them why would I want to pay £24 less £4.80 refund for a faulty item that can’t be worn and that doesn’t help drainage or slimming as claimed either?!
Also, I didn’t trust their refund would happen anyway with all the excuses they were giving me not to refund in full!
Then more excuses not to totally refund me when they offered 40% refund to keep their faulty product so I would still be paying them £24 minus £9.60, so £14.40 for total rubbish!?
I had requested, with every single email, a TOTAL FULL refund and return postage paid by them, as the earrings were faulty, but they then said I would have to pay the return postage TO China which wasn’t worth it as it would cost ME £15 ($20).
After many attempts to find out their return address anyway, I was very suspicious as it wasn’t the same as their return address on my package originally sent to me!!
WHAT A NIGHTMARE! I’m sticking to British products from now on and certainly won’t buy via Facebook again!
DO NOT WASTE YOUR MONEY ON THIS COMPANY!!



