Customer service (Luiz) quick and efficient. I had emailed a few days after ordering to check that the box wouldn't contain the receipt since this was being received as a gift. This was confirmed c... See more
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I recently tried Supper Hero Meal Making, and it was amazing! The customer service was top-notch—everyone was so friendly and helpful, making the whole process a breeze. The food itself was inc... See more
Company replied
I was given a special offer on these boxes - completely free because I drive a Mini. What an absolute treat this turned out to be. Well packaged, everything beautifully fresh, easy to follow instr... See more
Great customer service prior to despatch, prompt delivery, well packaged to keep items cool during transit and after delivery. Fresh ingredients. Generous portions just for two. The dressed salad and... See more
Company replied
Company details
Written by the company
My Supper Hero lets you eat brilliantly at home, with less than ten minutes of prep, from properly sourced ingredients you can trust. MSH is here to help busy people take back control of their own time and enjoy fabulous food at home, while having a positive impact on our communities and the environment.
Contact info
9-11 Regis Road, NW5 3EW, London, United Kingdom
- 020 8050 8032
- EatBrilliantly@mysupperhero.com
- mysupperhero.com
4.2
Great
795 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The food was fantastic!
October 16, 2023
Reply from My Supper Hero
Thank you Susan ! We are so pleased to hear that you enjoyed the Côte de Boeuf ☺️
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Ordered The Sunday Roast Collection
Ordered The Sunday Roast Collection - Black Garlic & Miso Roasted Beef. DID NOT DISAPPOINT. Absolutely gorgeous. Certainly one of the easiest Sunday roasts that I have cooked for family. Flavours of the beef were superb and everything else with it very good. Will order again without hesitation.
October 29, 2023
Unprompted review
Reply from My Supper Hero
Thank you Susie for such a wonderful review ✨ We are so pleased that you trusted us with your Sunday Lunch ! ☺️
Great beef pie !
Great pie ! Didn’t look very much but made a really good size pie with all the trimmings - will definitely order again - good stuff !!
October 19, 2023
Reply from My Supper Hero
Thank you so much for the positive feedback, we will be sure to pass this on to our chefs ! ! ☺️
I bought as a gift for my daughter
I bought as a gift for my daughter, she said it was delicious
October 17, 2023
Reply from My Supper Hero
We are so glad to hear that she enjoyed it 😁
Our roast beef with all the trimmings…
Our roast beef with all the trimmings was delicious. Very good quality ingredients. Hardly any effort involved!
October 9, 2023
Reply from My Supper Hero
We are so glad to hear that you enjoyed your Sunday lunch ! Thank you for your wonderful feedback 😀
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Just not nice
A gift that I had to have paid to be delivered.
Meal was odd…steak,mashed potatoe and some lettuce. Steak just not nice, flavours awful, lettuce tasteless. Parents paid a fortune for it. Just don’t.
October 12, 2023
Reply from My Supper Hero
We're sorry to hear that you didn't enjoy your recent order. A member of our customer support team will be in touch with details of our deliciousness guarantee shortly.
A bit disappointing
A bit disappointing. Small amount of filling. 2 completely different pastries which were still raw after the cooking time. I’m afraid I would not order again.
October 10, 2023
Reply from My Supper Hero
I am sorry to hear about your negative experience. A member of our customer support team will be in touch with details of our deliciousness guarantee shortly.
Great food and customer service!
We had the cassoulet and it was absolutely delicious and so easy! Also really great customer service when I had some questions about delivery. Such a nice treat and will definitely be ordering again!
October 14, 2023
Unprompted review
Reply from My Supper Hero
Thank you so much for this amazing feedback ✨
Fantastic quality food that's really…
Fantastic quality food that's really simple to prepare and full of flavour. Love it!
October 5, 2023
Reply from My Supper Hero
We are so pleased that you enjoyed it 😊
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Great food!
My Supper Hero always delivers the best ingredients and they result in a stupendous meal.
September 28, 2023
Reply from My Supper Hero
Thank you for this wonderful feedback 😀 We look forward to seeing you back again soon !
Delicious tomahawk steak.
Delivered on time, tomahawk steak was a very good size and excellent quality. Cooking instruction precise and very helpful.
October 6, 2023
Reply from My Supper Hero
I am pleased to hear that you enjoyed your Steak ! It is one of my favourites too 😋 Thank you for this wonderful feedback !
Liked the convenience
Liked the convenience
The duck cassoulet needed more meat
The vermouth fish pie needed more fish
October 5, 2023
Reply from My Supper Hero
Hello there, thank you for your feedback. Someone from our customer service team will be in touch shortly, this is so that we can fully understand the ways in which we can improve our offering moving forward.
The piggy hero burger was super!!
I decided to go with the piggy hero burger as it was a safe bet for my first order and I was amazed by the quality. Not only did I get two huge burgers but also a delicious Caesar salad, which looked great and were easy to assemble. It was definitely quality food at a reasonable price :) and I’ll be ordering fron you again
October 5, 2023
Reply from My Supper Hero
We are so pleased to hear that you enjoyed your burgers ! Super is what we aim for 🦸♀️ Thanks for the feedback Owain !
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BEAUTIFUL cote de boeuf with just the…
BEAUTIFUL cote de boeuf with just the right amount of truffle paste in the mash. Fabulous jus. Total success!
September 29, 2023
Reply from My Supper Hero
We are glad to hear that you enjoyed your Côte de Boeuf, thanks for this amazing feedback !
Being a member is well worth it
Being a member of MSH means we treat ourselves regularly, and are yet to be disappointed with the quality of our meals. Just perfect after a busy day when you don't want to cook but are not the ready meal type. We always look forward to Supper Hero nights.
September 27, 2023
Reply from My Supper Hero
Thank you so much Jenny, your positive feedback means a lot to us!
Bought as a gift and evidently very…
Bought as a gift and evidently very much enjoyed! Excellent customer service as well - will be a repeat customer :)
September 20, 2023
Reply from My Supper Hero
Thanks James, we massively appreciate your glowing review 😊
Ordered the cote de boeuf
Ordered the cote de boeuf, we really enjoyed the meal and great vale for money. Will be ordering more.
September 1, 2023
Unprompted review
Reply from My Supper Hero
We are really glad to hear that you will be ordering more ✨ Thank you for this wonderful feedback !
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Great experience…
Quality of ingredients was very good and surprisingly good value for money- customer service excellent! Will definitely be using again and recommending
September 8, 2023
Lovely menu and food items only thing i…
Lovely menu and food items only thing i would change is the use of dry ice as caused damage to the lettuce and veg.
September 8, 2023
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