Quick delivery Product works but don’t be fooled into thinking it’s sparkling white - defo big improvement I’m 63 & don’t expect to sparkle bright white but absolutely better than my teeth were
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Review summary
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Reviews shaping this summary
Definitely helps with making your teeth less yellow. Really happy with the results, as a 60+ person I was sceptical that it would work but decided to try. Just finished my first pot and have reorde... See more
Company replied
Been using MySweetSmile for a few months now & the products are actually really nice to use, not an instant white on your teeth but definitely a lighter shade & a nice shiny finish. Does make your tee... See more
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Delighted to find a flouride toothpaste that is completely mint-free, but still has a refreshing flavour. I have lichen planus in my mouth so I have to avoid sodium lauryl sulphate, and mint flavours... See more
Company replied
Company details
- Cosmetics Industry
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetic Products Manufacturer
- Cosmetics Store
- Toiletries Store
About MySweetSmile
Written by the company
Over 1 Million Smiling Customers
When it comes to safe, effective and innovative oral care solutions, you can trust MySweetSmile. Recommended by Dentists, our products are 100% peroxide-free and enamel-safe to ensure visible results without any sensitivity or irritation.
Award-Winning Products
- Voted 'Best Teeth Whitening Brand of 2023 & 2024' by The Independent Newspaper.
- Amazon's #1 Best-Selling Teeth Whitening Products.
- Clinically-Proven & Dentist-Approved
Our Delivery Promise
At MySweetSmile, we strive to provide our customers with the very best service possible. We’re proud to successfully deliver thousands of orders per month, however, we’re aware that the occasional delivery issue can still occur.
We’re committed to the happiness of our customers and we want you to feel satisfied with how you receive your order. In the rare event that your order goes missing, we can always guarantee that we’ll deliver a replacement as quickly as possible.
We're Here To Help
If you do experience any problems with your order, or have any questions about our products, please email our Smilecare Experts at help@mysweetsmile.com and we will respond to your concern within 24 hours.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- help@mysweetsmile.com
- mysweetsmile.com
4.5
Excellent
8K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
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November 10, 2025
Unprompted review
Reply from MySweetSmile
Hi Maureen,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Definite improvement in the colour of…
Definite improvement in the colour of my teeth. My dentist commented on it. Unfortunately I am having to make some economies at the moment as my dog has medical problems which have to take priority.
March 10, 2026
Unprompted review
Reply from MySweetSmile
Hi Rosalinda,
It’s amazing to hear you’re enjoying your MySweetSmile experience, thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Lauren
Easy to use and effective
After using expensive whitening treatments that involved time and effort but also caused sensitivity, the whitening powder is a joy to use. Simple, quick and effective with no soreness. Would definitely recommend.
May 17, 2026
Unprompted review
Reply from MySweetSmile
Hi Sarah,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Excellent very quick delivedy
May 12, 2026
Unprompted review
Reply from MySweetSmile
Hi Ela,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
Reply from MySweetSmile
Hi Tanzeela,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Reply from MySweetSmile
Hi Bhupendra,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
I need this to keep my smile sweet
When I last ordered from you I had a bundle of the tooth powder and I’m still working my way through them. As soon as I run low I’ll be in touch as I am determined to keep my teeth looking whiter than they would be without ‘My Sweet Smile’.
May 17, 2026
Unprompted review
Reply from MySweetSmile
Hi there,
Thank you so much for sharing your wonderful update with us!
Delivering a premium service is incredibly important to us, so hearing that you are happy with your experience is incredibly rewarding for our entire team. We absolutely love your determination to keep your smile looking its absolute best with the help of MySweetSmile!
It is fantastic to hear that you are still happily working your way through your Teeth Whitening Powder bundle. Because each individual tub is formulated to provide up to a 6-month supply when used twice weekly, our bundles certainly offer brilliant longevity, allowing your results to stay consistently bright over time.
We look forward to welcoming you back whenever you do run low and are ready to refresh your collection. Until then, enjoy your continued smile care routine!
- Mary
This is the best teeth whitening I’ve…
This is the best teeth whitening I’ve ever used. I’ve been using it for a long time now and I don’t plan to stop on the near future
May 2, 2026
Unprompted review
Reply from MySweetSmile
Hi Carol,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Fab customer service! 😊
When ordering some teeth whitening powder I somehow managed to order 3 tubs instead of just one by accident. I emailed MySweetSmile customer support and got a reply almost straight away from Sophia, she issued me a refund and corrected my order for me. Brilliant customer service thank you 😊
May 17, 2026
Unprompted review
Reply from MySweetSmile
Hi Lucie,
Thank you so much for taking the time to share your wonderful experience with us!
Delivering a premium service is incredibly important to us, so hearing that you are happy with your experience is incredibly rewarding for our entire team. We are absolutely delighted that Sophia could step in almost straight away to adjust your order and issue your refund so seamlessly.
I will be sure to pass your lovely words along to Sophia; she will be thrilled to know she made your day a little easier!
Thank you for choosing MySweetSmile. We hope you thoroughly enjoy using your Teeth Whitening Powder, and please remember we are always here if you ever need any assistance in the future.
- Mary
My teeth are certainly whiter.Very good…
My teeth are certainly whiter.Very good product.
May 16, 2026
Unprompted review
Reply from MySweetSmile
Hi Tig,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Great toothpaste
Great toothpaste. Since I have been using the tooth powder I have not needed to see a hygienist. My dentist was pleased with how clean my teeth are. I have also used the toothpaste which I love. The order arrived very promptly & well packaged. Would recommend
May 16, 2026
Unprompted review
Reply from MySweetSmile
Hi Pauline,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Brilliant product and quick delivery
May 16, 2026
Unprompted review
Reply from MySweetSmile
Hi Max,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Great customer service
Great customer service - a mistake was made and they rectified it within a hour. The goods arrived two days after I ordered them. I ordered teeth whitener powder and the pen. I have used the teeth whitener powder - to be honest I wasn't expecting miracles overnight, and knew it will take a long time to get rid of the stubborn tea and coffee stains I have - my teeth never recovered after having chemo during cancer treatment because I couldn't look after them as felt so sick. I do think that they are a bit lighter but I am afraid until I have used the product for a while, and consistently I can't say just how much it works. It may well depend on what stained your teeth and how long they have been like it. I do have to say though that the whitening powder did leave my mouth feeling very much cleaner and fresher. Thank you
April 16, 2026
Unprompted review
I bought a tub of this product with…
I bought a tub of this product with doubts in my mind that it would do anything for my teeth as I have tried others but I couldn’t really see much of a difference. Boy this product proved that it works within a few weeks friends and family notes the difference. I’ve been absolutely delighted with the product that I ordered another two tubs and got the mouth freshener as well. I have really been delighted with the results and will continue to purchase this product thank you. It’s amazing.
May 16, 2026
Unprompted review
Reply from MySweetSmile
Hi Lee,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
Reply from MySweetSmile
Hi Caroline,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
It has certainly made a difference but…
It has certainly made a difference but I am not seeing any more improvement
May 16, 2026
Unprompted review
Very happy with the Teeth whitening…
Very happy with the Teeth whitening powder have been using for a while has made a big difference
May 16, 2026
Unprompted review
Reply from MySweetSmile
Hi there,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Delivery was quick
Delivery was quick, product arrived in good condition. I have only used it a couple of times so haven't noticed a great difference yet, but it has a pleasant taste and is easy to use. I'm hoping for good results.
May 13, 2026
Unprompted review
Reply from MySweetSmile
Hi Yvonne,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
Works as described
Works as described. It removes coffee and tea stains quickly. I saw results after using it the first time. Shipping was fast. On my second jar. Will order again.
May 16, 2026
Unprompted review
Reply from MySweetSmile
Hi Jane,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
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