mytacticalpromos.com Reviews 

1,221
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 267 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality and wide selection of products, finding them reliable and suitable for various needs. Many people also highlight the excellent customer service, noting prompt responses and effective issue resolution. Reviewers appreciate the reasonable prices and good value offered. However, some customers noted order issues, such as receiving duplicate items or experiencing significant shipping delays. A few other people felt certain products were not as expected, sometimes appearing cheap or different from advertised. Additionally, some mentioned concerns about shipping and handling costs or perceived misleading offers for 'free' items.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers appreciating the quality and affordability of... See more

Order

Consumers find order experiences to be ambiguous, with some expressing strong dissatisfaction and vowing not... See more

Customer service

People report positive experiences with customer service, highlighting their professionalism, quick... See more

Quality

Customers had positive experiences with quality, with many reviewers loving the products received and... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers praising the great,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a promo bag with a couple other items. I got worried because I didn't see no tracking information but it took my money off my card. One quick email to my tactical promos bingo they had givin... See more

Rated 4 out of 5 stars

My experience with Mytacticalpromos was satisfying and helped me pick up some new outdoor supplies. As a retiree, many of the items (knves, flashlights, fire starters and other emergency equipm... See more

Rated 5 out of 5 stars

I had no problem what so ever I just lost my job and couldn't afford it right now until I get back on my feet. So I recommend that hikers, fisherman,and campers subscribe to Tactical Promos cause they... See more

Rated 5 out of 5 stars

Love the package I received today and quality of products ordered! Website is somewhat confusing with the bonus system don’t like having to renter info everytime ! Needs to be more streamlined to av... See more


Company details


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3.9

Great

TrustScore 4 out of 5

1K reviews

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3.9

All reviews

(1,221)

269 reviews in the last 12 months

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Rated 5 out of 5 stars

The customer service is a step above…

The customer service is a step above greatness. The products are quality! My tacknife is super sharp and great for edc! The shipping is always up to date even if it takes a day longer. I will purchase again. And again!

April 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Good folks and good stuff

Good folks and good stuff. You actually receive what you order and wonderful customer service is standing by in case there is any problems. Can't beat these good folks!

April 17, 2026
Unprompted review
Rated 4 out of 5 stars

Great service on for a refund

I needed to return items for a refund. I used the Chat Box to ask for how to handle this. I VERY QUICKLY GOT customer service on a Sunday afternoon, complete with an email confirming a full refund AND a postage paid mailing label for the refund! Couldn't ask for more than that!

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

I am very impressed with this company customer service, 5 out of 5 stars

I am very impressed with this company ethics, they really try hard to please the customer and make their purchase with them a good experience, as with any company every once in awhile you experience a glitch but if it when that happens they are there within minutes to correct any trouble or "glitch" that may have arrised, in one of the pickiest customers that must venders will experience but this company is tops as far as I'm concerned, their customer service is the best in the business, give them a try , you won't be disappointed

April 18, 2026
Unprompted review
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Rated 2 out of 5 stars

S&H Discrepancy

The offer indicated that the item I wanted was free, with a S&H charge of $4.95. When I clicked on the link and was transferred to the order site, the S&H was $15.99 - an unacceptable difference.

April 14, 2026
Unprompted review
Rated 4 out of 5 stars

I've have had a good experience with…

I've have had a good experience with you guys. You have good quality products for reasonable prices and for free. You guys have a good company and I'll continue to get things from you guys. I won't lie I was a little upset when I got my 100 dollar gold bar but they cleared up the confusion so I'm extremely happy and would recommend it to everyone to try out. Sincerely Brian Devlin

April 9, 2026
Unprompted review
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Rated 2 out of 5 stars

Item value verus Actual Cost

After watching the advertisement I decided to purchase 2 mystery boxes for $10.99 each. I received 2 knives neither one worth $60 as advertised. One knife was no bigger than 2-3 inches long, the other knife was bigger and had a built-in seat belt cutter and a window point for shattering side windows. Neither one of them in my opinion worth the stated $60-120 dollars.
They very quickly offered a refund and a return label pre-paid which is nice. However I was looking forward to receiving 2 great items so I was disappointed but thankful that this company stands behind their products.

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Happy new customer

I'm a new customer and I wrote to the customer service for a answer on my account. Thought I was going to be waiting for my answer but the answer came up on my phone in less than 10 minutes. Transparency is a good thing to have with a company and I will keep buying from them.

April 3, 2026
Unprompted review
Rated 4 out of 5 stars

I have made 4 purchases and received 2…

I have made 4 purchases and received 2 of them so far, the 1st was a small shoulder bag, made very well, strong material, it came with a small pocketknife, metal blade & plastic body very nice & light weight. My 2nd the emergency radio, I really like this I'm able to take it just about anywhere & charge my phone. My 3rd is the military grade telescope & an outdoor mystery box & my 4th is a military grade shoulder bag, I haven't received my 3rd or 4th orders yet. I did have a problem with the web page timer; it was only giving me 30 seconds or less to complete the required information to make purchase they kept telling me, "Validation error". Support team, I hope they fixed it for me.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great first time experience

Great first time experience. I accidentally double ordered and they immediately noticed and took action to confirm my order. Very fast in getting my refund started. I will definitely be a returning customer.

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

I bought some gold Ben Franklin bars…

I bought some gold Ben Franklin bars and first got declined then was accepted after I called my bank ..Taylor the one who helped me was amazing got back to me quick super professional and made me understand what happened she deserves a promotion she’s is wonderful. Taylor made me feel great and helped me alot

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

No products ever received, just scammy spammy text messages

We ordered a 5-pack of the essential emergency preparedness gear. I had previously visited Trust Pilot to read MyTacticalPromos reviews to ascertain whether they were legit. I should have read further.

The money was immediately debited from our card. I immediately started receiving scammy text messages for other products that we had no interest in. No email or text confirmation for placing our order was ever received. No shipping notifications. Radio silence. So after several weeks, I disputed the charge.

March 11, 2026
Unprompted review

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