The journey went really well because the driver was professional and kind. The customer service on the other hand although very responsive tried to add extra last minute charges to our previously dec... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
My driver Adnan Mahmoud, arrived in good time and was extremely pleasant for the whole journey. He managed to factor in toilet breaks and despite major road works between London and Heathrow deliver... See more
Company replied
I accidentally booked the wrong date for my reservation (entered the 26th instead of the 16th on my phone), and only realized it about 4 hours before the scheduled time. I reached out to them right aw... See more
Company replied
Mytaxe gave us complete peace of mind on our recent trip. All the drivers arrived ahead of schedule and were kind, courteous, and professional. Booking a taxi was incredibly easy and stress-free. I ca... See more
Company details
Information provided by various external sources
We have now claimed this business and reviews we had earlier couldn't be confirmed as legitimate. We were unaware that we can also request reviews from our thousands of happy customers. About us: We pride to bring in the best deals to and from all London airport transfers quotations. Be it airport ((Heathrow, Gatwick, Stansted, Luton, Southend, Birmingham, Manchester, Bath, Bristol, etc), seaport (New Haven, Ramsgate, Weymouth, Southampton, Harwich, Dover, Plymouth, Portsmouth etc) any destination across UK, our platform has best deals from recognized service providers. Visit us to get the best deals on minicabs and private hires. Support rendered 24*7 via call, chat, and email.
Contact info
Fort Dunlop Fort Parkway, , B24 9FE, Birmingham, United Kingdom
- +44 (0) 121 2859686
- info@mytaxe.uk
- mytaxe.uk
4.1
Great
1K reviews
Replied to 4% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
On time and profesional driver.
April 18, 2026
Unprompted review
Reply from Mytaxe
Thank you for your feedback!
We’re pleased to hear that our driver was professional and arrived on time. Providing reliable and high-quality service is our top priority.
We truly appreciate your support and hope to serve you again soon!
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Perfect Experience
Brilliant support, kept up to date. Lovely driver. Good price. Perfect experience!
April 17, 2026
Unprompted review
Reply from Mytaxe
Thank you so much for your wonderful review!
We’re thrilled to hear that you had a perfect experience and that our support team kept you well informed throughout. It’s great to know you were happy with the driver and found our pricing competitive.
We truly appreciate your kind words and look forward to serving you again in the future!
Reply from Mytaxe
Thank you for sharing your experience!
We’re really pleased to know you enjoyed the ride and found the service punctual and pleasant. It’s great to hear our driver made a positive impression as well.
We appreciate your feedback and hope to serve you again soon!
Arrived in great time and good driver
Arrived in great time, very calm and comfortable journey. Would highly recommend.
April 8, 2026
Unprompted review
Reply from Mytaxe
Thank you for your kind feedback!
We’re delighted to hear that you had a comfortable and smooth journey and that our driver arrived on time. Your recommendation means a lot to us, and we truly appreciate your support.
We look forward to serving you again soon!
mytaxe.uk promoised a £10 Amazon voucher but lied
I left at Trustpilot a review for mytaxe.uk and mytaxe.uk promised me a £10 Amazon voucher since 24 Februray 2026 but did not give me.
February 24, 2026
Unprompted review
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Very friendly driver
Very friendly driver
Safe driving
Got us home really well
No problem
April 2, 2026
Unprompted review
Reply from Mytaxe
Thank you for your wonderful feedback.
We’re delighted to hear that you had a great experience with our driver. Providing friendly service, safe driving, and a smooth journey is always our priority.
It’s great to know you reached home comfortably without any issues. We truly appreciate your support and look forward to serving you again soon.
Reliable & Efficient
Mytaxe team was very prompt and helpful in a difficult situation for me. My arranged transfer from airport unexpectedly failed me and Mytaxe stepped into the breach.
The service was timely, reliable, efficient and good value for money.
March 20, 2026
Unprompted review
Reply from Mytaxe
Thank you very much for your kind feedback.
We’re truly glad that the Mytaxe team could assist you during a difficult situation when your original airport transfer didn’t go as planned. Providing prompt, reliable, and efficient service—especially when our customers need us most—is always our top priority.
It’s great to hear that you found our service timely and good value for money. Your satisfaction means a lot to us, and your words motivate our team to continue delivering the best possible experience.
We look forward to serving you again on your future journeys.
The journey went really well because…
The journey went really well because the driver was professional and kind.
The customer service on the other hand although very responsive tried to add extra last minute charges to our previously decided fare. This issue has been mentioned by many other customers in their reviews.
March 23, 2026
Unprompted review
Reply from Mytaxe
Thank you for your feedback.
We’re pleased to hear that your journey went well and that the driver provided a professional and kind service.
Regarding the pricing concern, we would like to clarify that the original booking was made for a saloon vehicle. However, due to the amount of luggage, it was not suitable for that vehicle type. To ensure a comfortable and safe journey, we arranged a larger MPV6 vehicle, which carries a different fare.
We always aim to be transparent and provide the most suitable option for our customers, and we apologise if this was not communicated as clearly as it should have been.
Your feedback is important to us, and we will continue working on improving our communication to avoid any confusion in the future.
We appreciate your understanding and hope to serve you again.
My driver Adnan Mahmoud
My driver Adnan Mahmoud, arrived in good time and was extremely pleasant for the whole journey. He managed to factor in toilet breaks and despite major road works between London and Heathrow delivered me to the airport in plenty of time for me to check in and relax before my flight.
Many thanks Adnan.
March 11, 2026
Unprompted review
Reply from Mytaxe
Thank you for your wonderful review!
We’re delighted to hear that your journey went smoothly and that Adnan Mahmoud provided such a pleasant and thoughtful service. It’s great to know he planned the trip well, accommodated your needs, and ensured you arrived at the airport with plenty of time despite the road conditions.
Your kind feedback means a lot to us, and we’ll be sure to pass your appreciation on to Adnan.
We truly appreciate your support and look forward to serving you again soon!
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Excellent
Excellent, great communication about my booking. Taxi driver was polite and friendly and importantly arrived just before my booking time. Everything went smoothly and hassle free.
March 19, 2026
Unprompted review
Reply from Mytaxe
Thank you for your excellent review
We’re delighted to hear that everything went smoothly and that you were happy with our communication and service. It’s great to know your driver was polite, friendly, and arrived on time.
Providing a hassle-free and reliable experience is always our top priority, and your feedback truly motivates our team
We look forward to serving you again soon!
Highly recommend!!!
Highly recommend we was stranded at Heathrow airport and every taxi was asking for an extortionate amount of money to get home spoke to this taxi service over WhatsApp and within the hour someone collected us from the airport for a reasonable affordable amount. Taxi was comfy and driver was really nice. Couldn’t recommend more!!
March 17, 2026
Unprompted review
Reply from Mytaxe
Thank you so much for your wonderful review and for highly recommending our service
We’re really glad we could assist you during a stressful situation at Heathrow and get you home safely and comfortably. It’s great to hear that you found our pricing fair, the vehicle comfortable, and the driver friendly and professional.
Your kind words truly mean a lot to our team and motivate us to continue providing reliable and affordable service to all our customers
We look forward to serving you again in the future!
I accidentally booked the wrong date…
I accidentally booked the wrong date for my reservation (entered the 26th instead of the 16th on my phone), and only realized it about 4 hours before the scheduled time. I reached out to them right away, and they were incredibly helpful and quick to fix the issue. Really appreciated how smoothly they handled my mistake—great customer service!
March 16, 2026
Unprompted review
Reply from Mytaxe
Thank you for your wonderful review!
We’re really glad to hear that our team was able to quickly assist you with correcting the booking date. We understand that mistakes can happen, and it’s always our priority to resolve them as smoothly and efficiently as possible.
Your kind words about our customer service truly mean a lot to us and motivate our team to keep delivering the best experience possible.
We appreciate your support and look forward to serving you again in the future!
Well worth it for easier travel!
We've used Mytaxe several times on our trips to the UK. As soon as we make a reservation, the communication is timely and clear. The drivers are always prompt and courteous, reaching out with texts and calls in advance of their arrival. Their vehicles are clean and well cared for. And we love that they drop us off right at the door of our destination, whether that's our kids' home or a hotel. The service isn't cheap but it's well worth it for making our arrivals and departures more pleasant.
January 27, 2026
Unprompted review
Reply from Mytaxe
Thank you so much for your wonderful review!
We’re delighted to hear that you’ve had such positive experiences with mytaxe.uk. It’s great to know our communication, punctual drivers, and clean vehicles have made your journeys smooth and stress-free.
Providing a reliable, door-to-door service is exactly what we aim for, so your kind words truly mean a lot to our team.
We really appreciate your continued support and look forward to serving you again on your future trips to the UK.
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Easy to book
Easy to book - professional staff - on time and excellent service.
March 1, 2026
Unprompted review
Reply from Mytaxe
Thank you for your great review!
We’re delighted to hear that you found our booking process easy and our staff professional and punctual. Providing a smooth and reliable service is always our top priority.
Your kind feedback means a lot to our team, and we truly appreciate your support.
We look forward to serving you again soon!
Perfect service from A to Z
Easy to contact on line , quick response , good fare , perfect times
March 7, 2026
Unprompted review
Reply from Mytaxe
We’re delighted to hear that you experienced perfect service from A to Z. It’s great to know you found us easy to contact, received quick responses, and were happy with our fares and punctuality.
Your kind feedback means a lot to our team and motivates us to continue providing excellent service.
We truly appreciate your support and look forward to serving you again soon!
Easy booking via whatsapp the day…
Easy booking via whatsapp the day before my arrival. Seamless payment and communication with driver. Good driver and car. Will use again 100%
March 5, 2026
Unprompted review
Reply from Mytaxe
We’re really pleased to hear that you found booking via WhatsApp quick and easy, even at short notice. It’s great to know that the payment process and communication with the driver were seamless, and that you were happy with both the driver and the vehicle.
Your feedback means a lot to us, and we truly appreciate your support.
We look forward to serving you again on your next trip!
On time and safe to airport with good…
On time and safe to airport with good price thank you Rashid Mehmood
March 1, 2026
Unprompted review
Reply from Mytaxe
We’re pleased to hear that you had a safe and timely journey to the airport at a good price. Providing reliable and comfortable transfers is always our priority.
We truly appreciate your feedback and look forward to serving you again soon!
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Fast, clear, and seamless. I'll definitely be back.
I used mytaxe.uk for my journey and overall the experience was positive.
The booking process was simple and fast, and the service was on time as scheduled.
February 3, 2026
Unprompted review
Reply from Mytaxe
Thank you for your wonderful review!
We’re delighted to hear that you found our service fast, clear, and seamless. It’s great to know the booking process was simple and that everything ran on time as scheduled.
Your positive feedback means a lot to our team, and we truly appreciate your support.
We look forward to welcoming you back again soon!
Excellent all around
February 26, 2026
Unprompted review
Reply from Mytaxe
Thank you for your excellent review!
We’re delighted to hear that you had a great all-around experience with our service. Your kind feedback means a lot to our team and motivates us to keep delivering the highest standards.
We truly appreciate your support and look forward to serving you again soon!
Great service throughout
Great service throughout. Was kept fully informed at each stage of the journey. ie. Initial booking, provided details of pick up, on the day provided name of driver. Driver contacted when flight landed and confirmed pick up. Car was immaculate and driver professional and friendly. I would highly recommend this company, and will definitely use them in the future.
February 26, 2026
Unprompted review
Reply from Mytaxe
Thank you so much for your kind review!
We’re really pleased to hear that you felt well informed at every stage of your journey. Keeping our customers updated and ensuring a smooth pickup experience is very important to us.
It’s great to know that you were happy with the driver’s professionalism and the condition of the vehicle. Your recommendation means a lot to our team.
We truly appreciate your support and look forward to welcoming you again on your next trip.
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