Great customer care , great knowledge, great products , great next day delivery Mark talked me through getting my machine operating because l didn't read through the manual first ...Duh I com... See more
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Error of item delivered. Notified promptly by company. They apologised and sent out correct order item. Received it within 24 hours with a lovely little card message. Wrong item collected by compa... See more
Company replied
Bought this kit (Senco 3.8l Compressor + Tacwise 71 series staple gun) for my upholstering partner. The Tacwise staple gun was out of stock, so - in friendly, consultation with me - MyToolkit replaced... See more
Although initially I had some issues connecting my hose to the compressor, I rang MTK & spoke to Ethan. He gave me terrific advice over a video call & had my machine sorted in no time. Thank you for... See more
Company details
Written by the company
One-Stop-Shop for premium brands of Air, Electric and Hand Staplers and Nailers. Brand choice for anyone who works with wood or fabric. Comprehensive range of Nails, Staples & Pins including stainless steel. Customer service stands alone. Huge range of Stainless Steel Brads, Nails and Staples. Highly suitable for outdoor furnishings such as boat refurbishment, fixing hard and tropical woods such as accoya, cedar, oak and redwood. Grade 304 is the standard we supply and is highly. Anti rust fasteners can make for a good sound practical choice. It takes a lot of work to keep Stapling and Nailing Supplies at the top of its game, and our customers are a huge part of that. Working together is the best way to keep this confusing industry running
Contact info
Delta House, Millbuck Way, CW11 3JA, Sandbach, United Kingdom
- 0333 800 0345
- info@mytoolkit.co.uk
- mytoolkit.co.uk
4.7
Excellent
507 reviews
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Replied to 100% of negative reviews
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Reply from Stapling & Nailing Ltd - MyToolkit
Anytime! :)
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Our order for a compressor
Our order for a compressor, staple gun and hose arrived the next day. Very securely packaged and on time. The product is perfect for what we need in our small upholstery business. Our decision was guided by the video on your website and other customer's reviews. Thank you for an excellent service.
May 15, 2022
Reply from Stapling & Nailing Ltd - MyToolkit
Not a problem :) Glad to hear the upholstery kit is what you expected!
MyToolKit have been excellent from the…
MyToolKit have been excellent from the start. They offered a fine staple I needed for a upholstery job that I couldn’t find anywhere else. I ordered staples and an air hose for a staple gun after watching one of their videos. Once ordered everything arrived the following day. Very happy customer and will order from them again and would recommend them.
May 11, 2022
Reply from Stapling & Nailing Ltd - MyToolkit
Thanks! we can't wait to do business with you again in the future :)
Class act!!!
Absolutely first class service every step of the way. Very personal and professional, highly recommended. Thanks.
May 9, 2022
Reply from Stapling & Nailing Ltd - MyToolkit
Thanks! We look forward to your future business :)
Reply from Stapling & Nailing Ltd - MyToolkit
Hello, and thanks for your note "Excellent service, arrived quickly." - just a bit concerned because you still rated us a 1.... is there something we can discuss, or perhaps it was an error? We do aim to provide 5-star service every time and be grateful if you can get in touch, or reconsider!
All the best
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Excellent customer service as usual
Excellent customer service as usual. Almost packed too well...if that's possible. Highly recommend.👍😎
May 4, 2022
Reply from Stapling & Nailing Ltd - MyToolkit
Thanks! We know the feeling of let down when you're waiting in anticipation for a parcel then it arrives damaged. So, we make sure our parcels are packed to withstand the roughest of handling :)
Reply from Stapling & Nailing Ltd - MyToolkit
Thanks, glad you're pleased :)
Excellent Service
April 29, 2022
cost rip off
cost / rip off i got 1000 from elsewhere for £9.60 inc vat and delivery
exactly the same
April 21, 2022
Reply from Stapling & Nailing Ltd - MyToolkit
Alan, we're so sorry to hear that you're not pleased with our pricing. While we are aware that some of our prices are higher than other generic DIY distributors, we absolutely feel that it is justifiable given the stapling & nailing industry-specific expertise that we offer. The service that we provide within the niche that we operate won't be beaten anywhere else. Nevertheless, we can only apologise that you aren't satisfied with our offering and propose that you get in touch via email (info@mytoolkit.co.uk) so that this issue can be resolved :)
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Always a quick and easy service when…
Always a quick and easy service when ordering online. Also kept well informed of where my order is up to and when it will be delivered. Thanks again!
April 19, 2022
Reply from Stapling & Nailing Ltd - MyToolkit
Our pleasure :)
Ordered some narrow crown staples which…
Ordered some narrow crown staples which were at a decent price and they arrived in a couple of days. The hand written "thanks for your order" note was a nice touch too. Will use again.
April 15, 2022
Reply from Stapling & Nailing Ltd - MyToolkit
Great to know that you're satisfied with our service - we look forward to your return :)
I can not fault this companies service…
I can not fault this companies service bought a staple gun and compressor for doing upholstery in our business Simply Sewing Limited as advised by the friendly staff prior to purchase it has halved our time recovering caravan and other upholstery items
Brilliant product speedily despatched and to our amazement came already pre set to work straight out of the box , ongoing supplies of staples available at a price which could not be beat online
But despite the fantastic price the Customer Service which is 100 percent will make my tool kit the only supplier for any additional equipment we require
Once again a big thanks to MY TOOLKIT for an excellent product and service
Pauline Jackson
Simply sewing Limited
07784 109077
April 14, 2022
Reply from Stapling & Nailing Ltd - MyToolkit
Pauline,
it was our pleasure doing business and it's so good to hear that your 71 Series upholstery kit is serving its purpose. With over 30 years in the trade, we're able to offer professional expertise you won't find anywhere else! We look forward to your return and cannot thank you enough for the kind words.
All the best.
Incredibly helpful company
I was ordering a relatively small item but got myself a little confused with all the options. These guys were amazingly helpful identifying exactly what I needed. Their customer service is excellent and they deserve all the good reviews they get. I will certainly use them again in the future.
April 12, 2022
Unprompted review
Reply from Stapling & Nailing Ltd - MyToolkit
Thank you for the kind words. We are very much looking forward to your future business :)
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I'm very happy.
I only ordered a small item but it arrived very quickly and was well packed.
It was a very difficult item to find so I am very pleased with my order.
April 4, 2022
Reply from Stapling & Nailing Ltd - MyToolkit
So glad to hear that you're satisfied with our service! The 71 Series 3mm is an item we've worked very hard to stock given its rarity. We hope they treat you well and look forward to any future orders with us :)
Very friendly,personal service.Prompt…
Very friendly,personal service.Prompt with Great communication.
I went for the mixed bag.
On reflection on the 5000 selections,these are better value if you do have a lot of nailing to do or if you are a tradesman,top marks though to do business with,I would use again and recommend 👍
March 20, 2022
Reply from Stapling & Nailing Ltd - MyToolkit
I'm so glad to hear that you appreciated my personal handwritten note! Just one of the added steps we take to try and go above and beyond for our customers. All the best, Ethan :)
Reply from Stapling & Nailing Ltd - MyToolkit
Thank you for the kind words, our core aim is to please :)
Reply from Stapling & Nailing Ltd - MyToolkit
As awalys, our pleasure :)
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Reply from Stapling & Nailing Ltd - MyToolkit
So glad to hear you're pleased with our service and we look forward to future business!
Very helpful
Very helpful. Thank you for calling me to make sure I ordered the right tool.
February 7, 2022
Reply from Stapling & Nailing Ltd - MyToolkit
Glad to hear you were impressed, we strive to ensure great customer service is achieved at every stage of the buying process!
Great service
February 4, 2022
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