Total Quality Insurance Reviews 21

They completely dropped the ball and hurt my family. When buying a house and moving from another state, life is chaos. Our realtor recommended this company and they quoted home and auto insurance for us. We agreed to both policies but they only initiated home. They never contacted us, and I didn’t know we had no auto insurance until I called them. Adam Diers and Hilary Jacobson basically told us to kick rocks. “Not blaming anyone.” How did they give us a home and auto discount without providing auto insurance? You are just $$$ to Adam—not a client.

With buying a house , I had so much going on. I got a few quotes from big name people and they just seemed so high. I got in touch with Adam and a young lady named Christine I believe. They really made a huge difference in my monthly payment. Would absolutely recommend!! Save yourself the trouble

Excellent communication & extremely competitive pricing!

Everyone you speak with are super nice but most importantly, very knowledgeable. They look out for what is best for me.

We have had the BEST customer service with this insurance company as first-time homeowners! From the very first call to the present, everyone we have spoken with has been extremely professional, courteous, and helpful!!

My representative was extremely helpful, friendly and professional. She answered my questions and concerns. I am certainly pleased with my interactions

Jessica Westbrooks was very helpful in going over any questions and information that I needed to know. Her demeanor was also very welcoming and nice when she was helping me.

They were very informative and helped make the process easy and quick.

Adam and Jessica have been great with follow up and finding great rates!

Friendly easy to work with and rates well below others

My experience exceeded 5 stars 🌟 because the response time with thr quote was less than 24 hours. The rate was affordable and much less than quotes received from other companies. There is also a local office not from the home I just purchased. Thank you for making my first time home buying experience simple, affordable, and pleasant. The personal introduction phone call email and text is just another example of great customer service. You all really made my day!

It was a great experience with Total Quality Insurance. They got me a great deal: the best homeowners insurance and they beat my current auto insurance with progressive. I couldn’t resist their offer. I recommend them for your home and auto insurance needs.

Everyone I spoke to was very pleasant and knowledgeable.

Helpful and on time with getting back calls

It was an rasy no hastle experience with freindly customer service

I was pressured for time with a real estate closing at my back door. Adam and his crew did an awesome job finding me the best insurance at the best price I wish them all a Merry Christmas and a Happy New Year and look forward to dealing with them for the rest of my days.

Adam and Jessica went above and beyond assisting me in my insurance needs. They were patient and very knowledgeable. I highly recommend using Total Quality Insurance.